Tom McMullin
Tom McMullin at Mt. Ephraim Chrysler Dodge

Tom McMullin | Page 65

Body Shop Technician

Mt. Ephraim Chrysler Dodge

620 N Black Horse Pike
Mount Ephraim, NJ 08059

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4.3
696 Reviews
4.3

696 Reviews

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696 Reviews of Tom McMullin

October 22, 2020

Dealership Rating
Employee Rating

We had good service but $60.00 for an oil change is a bit much. The cab of the truck was not vacuumed and the truck was not washed. More

by dhicks4613
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Roberts

Oct 22, 2020

Mt. Ephraim Chrysler Dodge responded

Hello, thank you for sharing your feedback with us. We'll be sure to share your comments with our Management Team. We hope you consider us again in the future.

October 22, 2020

Dealership Rating
Employee Rating

Service was good ! I wanted to purchase a truck and did not get any follow up from Anthony or Ryan ... still interested in new truck. Not sure the confusion? More

by billybricks4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chris Roberts

Oct 23, 2020

Mt. Ephraim Chrysler Dodge responded

Hello, I am concerned to learn about your dissatisfaction regarding our level of communication. I would like to discuss your concerns and inquiries with you directly. Please send me your preferred contact information and I will reach out to you as soon as I can. Thank you. Best, Anthony Laganella Internet Sales Manager 856-281-3787 alaganella@comcast.net

October 20, 2020

Dealership Rating
Employee Rating

I Needed a new key the Tech and Admin staff were nice, kind, and very efficient. Would definitely go back for all my service needs. More

by kcnc423
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Chris Roberts

Oct 21, 2020

Mt. Ephraim Chrysler Dodge responded

Thank you for the wonderful review! We are so glad that you had an enjoyable experience at our dealership. We look forward to serving you again.

October 19, 2020

Dealership Rating
Employee Rating

Wasn’t happy that I had to bring in my new truck for service already but the service guys did an outstanding job of f making it right. Great work! More

by martinviana.jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Roberts , Gena Fischer, Anthony Sciola

Oct 20, 2020

Mt. Ephraim Chrysler Dodge responded

Martin, thank you for your positive review. We always strive to provide personable and excellent customer service. Take care!

October 18, 2020

Dealership Rating
Employee Rating

Treated like a true customer and in and out in a timely fashion. really like the service dept. i use them as my regular mechanics More

by goeagles81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Roberts

Oct 18, 2020

Mt. Ephraim Chrysler Dodge responded

Hello, thank you; we appreciate your feedback. We are happy to hear we could provide such a great service experience. Please let us know if there is anything else we can do for you! Have a great day!

Oct 18, 2020

Mt. Ephraim Chrysler Dodge responded

,

October 14, 2020

Dealership Rating
Employee Rating

This was the First time serving at the dealership and It could not have been better. Fast, Courteous, and the amount I was told. A+ More

by jmatthews856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Roberts

Oct 15, 2020

Mt. Ephraim Chrysler Dodge responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with us and with the help of our team. We value your business and we look forward to any future visits!

September 29, 2020

Dealership Rating
Employee Rating

The staff is always accommodating. Each member seems to make a deliberate point to greet you while you are on site. The service department always goes above and beyond for customer satisfaction. More

by ibrahimakarim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Roberts

Sep 30, 2020

Mt. Ephraim Chrysler Dodge responded

Thank you for the positive feedback! We are happy to know that you have had 5-star experiences with us and with the help of our team who is accommodating and provides great customer service! We appreciate your business!

September 28, 2020

Dealership Rating
Employee Rating

I appreciate all of you guys.. I am always in and out very speedy service keep up the good work and thank you guys for being open to the public... More

by hemiclutch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Roberts , Chris ,John and the kind lady who sets the appointment..

Sep 28, 2020

Mt. Ephraim Chrysler Dodge responded

Hello, thank you for the wonderful review! We're happy to hear our team has given you great service. We hope to see you in the future.

September 24, 2020

Dealership Rating
Employee Rating

I was disappointed in the price. It was much more than I expected. Also disappointed that a service pers was in my car and during the time of COVID 19 my car was not cleaned after service. More

by bmcobia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chris Roberts , The receptionist who made my appointment was friendly and professional.

Sep 24, 2020

Mt. Ephraim Chrysler Dodge responded

Hello, I regret to learn that your service experience did not meet your expectations. Please feel free to reach out to me so that we can discuss your concerns. I look forward to connecting with you. Best, Anthony Laganella Internet Sales Manager 856-281-3787 alaganella@comcast.net

Sep 24, 2020

bmcobia responded

Mr. Laganella I thank you for reaching out but that service was on September 4,2020. I just that the price for the service was more than I expected and with the COVID 19 my car should have been cleaned after a service person was in it. I don’t howe should continue to labor over this any further. I have some time before my car needs to be serviced again. Thank you for your help.

September 16, 2020

Dealership Rating
Employee Rating

I brought my vehicle in for transmission problems to have it serviced while it was covered under warranty. I was told there was no problem twice. months later the transmission failed and Dodge would not c More

by briannolder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chris Roberts

Sep 18, 2020

Mt. Ephraim Chrysler Dodge responded

Hello, Your review is very concerning and I would appreciate the chance to discuss your concerns regarding your warranty and the cost of repairs. Please reach out to me at your own convenience. Thank you. Best, Anthony Laganella Internet Sales Manager 856-281-3787 alaganella@comcast.net

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