Tom Moran
Tom Moran at Tasca Ford Berlin

Tom Moran | Page 3

General Manager

Tasca Ford Berlin

250 Webster Square Rd
Berlin, CT 06037

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4.7
47 Reviews

Dealership Experience

5 yrs, 6 mos

Industry Experience

39 yrs, 8 mos

4.7

47 Reviews

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47 Reviews of Tom Moran

February 27, 2024

Dealership Rating
Employee Rating

Other than the repeated calls after the service everything was good. Overall very good experience. More

by CKOSCUK
Recommend Dealer
Yes

Other Employees Tagged: Shawn Mclaughlin, Colin Frayne, Michael Lopez , Sam Lee, Luis Martinez

Feb 28, 2024

Tasca Ford Berlin responded

Thank you for the great feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Tasca Ford Berlin Team

February 15, 2024

Dealership Rating
Employee Rating

Communication was excellent as to the status and progress of work on my vehicle and it was delivered back to me on time. Pleasant experience More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth Booth

Feb 16, 2024

Tasca Ford Berlin responded

Jeff, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Tasca Ford Berlin! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Tasca Ford Berlin Team

February 15, 2024

Dealership Rating
Employee Rating

Staff was accommodating, knowledgeable, and easy to work with. Communication with parts arrival and getting my vehicle in was spot on! More

by DANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Mclaughlin, Colin Frayne, Michael Lopez , Sam Lee, Luis Martinez

Feb 16, 2024

Tasca Ford Berlin responded

Danny, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Tasca Ford Berlin Team

December 23, 2023

Dealership Rating
Employee Rating

Brain ,Norman and Bianca were very helpful, and the shuttle driver was very friendly and helpful Keith More

by luckyda57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2023

Tasca Ford Berlin responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Tasca Ford Berlin Team

November 10, 2023

Dealership Rating
Employee Rating

The customer service was excellent. I recommend this dealership to anyone. This isn't my first tome here and wouldn't trust my truck to be fixed by any other dealership. More

by HEARDTARA49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Martinez

Nov 13, 2023

Tasca Ford Berlin responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Tasca Ford Berlin Team

October 24, 2023

Dealership Rating

I am beside myself as I write this. My car was towed to Tasca Ford 2 weeks ago. I need a new transmission on a 4 year old car. In addition to the fact that I have no ETA as to how long More

by judi718
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Oct 24, 2023

Tasca Ford Berlin responded

Good morning Judi, I'm sorry that you haven't received any updates, I just spoke with your advisor Norman who was working with Ford, I just left you a message regarding a rental to help you please call at your earliest convenience. Tom Moran 860-828-3546

October 23, 2023

Dealership Rating
Employee Rating

My experience has been good with everyone I have interacted with at Tasca. While there was an initial issue with the computer in the truck, Tom Moran, General Manager, and Brian Beaudry and Jessica More

by JOHNDJACOBSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2023

Tasca Ford Berlin responded

John, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Tasca Ford Berlin Team

October 07, 2023

Dealership Rating
Employee Rating

very good service I felt as if I was able to make my own decision without being pressured. this is how a sales experience should be. More

by DVALENTI681
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colin Frayne, Michael Lopez , Sam Lee

Oct 09, 2023

Tasca Ford Berlin responded

We love hearing about customers who have a great experience at Tasca Ford Berlin and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your new vehicle. Sincerely, The Tasca Ford Berlin Team

September 23, 2023

Dealership Rating
Employee Rating

Service Center needs more assistance to services customers better , very long wait times and return calls. More

by kmkpropertymaintenance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 25, 2023

Tasca Ford Berlin responded

On behalf of Tasca Ford Berlin, I would like to thank you for sharing details of your recent visit. The experience you describe is not reflective of the standards of our business. At your earliest convenience, please contact me so we can work towards a resolution. I hope to hear from you soon. Sincerely, Tom Moran General Manager tmoran@tasca.com

September 16, 2023

Dealership Rating
Employee Rating

The staff there are very kind and understanding and helpful. Very fast straightforward to point and dont try get you for your money . Really just want make sure your car is safe for you and reliable! L More

by PEREZASHLEY512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fran Sanford, Brian from service

Sep 18, 2023

Tasca Ford Berlin responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Tasca Ford Berlin Team

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