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Tom Nelson
Tom Nelson, Service Advisor, Walser Polar Mazda
4.9

Tom Nelson

Service Advisor

Walser Polar Mazda

4095 Highway 61 North
White Bear Lake, MN 55110

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72 Reviews of Tom Nelson

November 15, 2018

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"Fast & Friendly!"

- Anderstam Verified Customer

The people who work here are so nice and friendly. Fast oil change and very detailed explanation of everything that was done. I highly recommend!

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Yes

November 13, 2018

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"Another Great Experience"

- CWalter Verified Customer

Another great experience with Walser Polar Mazda. Excellent customer service, responsive and knowledgeable for questions, and provided a complimentary rental while recall was being fixed. Great job guys! Appreciate your wonderful help!

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Yes

November 13, 2018

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"My overeall experience at Polar Mazda was great. "

- LORI.SKAAR Verified Customer

Everyone was super friendly. The new building is very nice. I talked with Dave while I waited for my car and learned a couple things about my vehicle that I haven't taken time to research.

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Yes

Other Employees Tagged: Dave Brown

November 12, 2018

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"Pleased"

- TIME2ROCK Verified Customer

I was running late for my appointment. They were able to get me in and out in a very reasonable time. They always take care of me!

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Yes

November 12, 2018

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"Car repair"

- K.LETOURNEAU Verified Customer

Tom in service is great!!! I bought many Mazda there. Good place. I like the new Mazda building. Friendly staff. I like the new coffee and popcorn machine!!

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Yes

November 12, 2018

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"Recall fix and all points check"

- amanda.keppers Verified Customer

As my car has very low mileage I find I have different issues than others. The staff is thorough and very helpful when it comes to explaining the issue and what's causing it. They even tell me what I can do to prevent them in the future.

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Yes

November 09, 2018

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"Awesome "

- JOSH.BEECHER Verified Customer

Awesome team, took care of me quickly and professionally. Would recommend them to my friends and family. Even offered a rental car if I needed it.

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Yes

November 07, 2018

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"Short notice appointment accepted instantly."

- richellekuhl Verified Customer

Everything was EXCELLENT, thank you very much. James is a treasure, and Tom, as always, is most reassuring and an exceptional pleasure to work with.

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Yes

Other Employees Tagged: James Glomstadt

November 07, 2018

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"Friendly and timely"

- recallwork Verified Customer

The service agent (Tom) was very friendly and explained things thoroughly. This was a recall visit and they actually checked other concerns for me at no charge.

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Yes

November 07, 2018

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"Tom is great!"

- bubbs18 Verified Customer

Excellent customer service, very thurough and helpful. I’d recommend him to anyone needing help. He’s knowledgeable and professional. He’s quick to respond and is easy to work with.

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Yes
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