Tom loves beach days with his daughter, the Red Sox, NY Giants and motorcycles.
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July 31, 2014
Perfect buying experience My wife and I drove over 50 miles to buy our new Subaru Forester from Garavel. Sure we have many closer dealerships, but none of the local dealerships My wife and I drove over 50 miles to buy our new Subaru Forester from Garavel. Sure we have many closer dealerships, but none of the local dealerships seemed to care about our business. Garavel had the car we wanted in stock and was prepared to make it worth our while to take the trip. Having a great price was only part of the story. This was not a typical buying experience. Everyone we dealt with was extremely transparent. I know this is hard to believe, but we didn't have to negotiate price, the car was cleaned and ready when we arrived, our salesman Darren McNeill was friendly, polite, and completely professional. Our F&I manager Tom was great as well. No hard sell! I simply told him what we wanted and we received it without any attitude or problem. I would recommend Garavel Subaru to anyone who wants a straight deal with excellent customer service. We've bought many cars in our lifetime including BMWs, Mercedes, and Lexus. This dealership gave up nothing in customer service to the high end brands. More
April 23, 2014
My Experience at Garavel My first car purchase at Garavel Subaru was an excellent one. From the beginning I spoke with Travis Senick on the phone and he met us at the dealersh My first car purchase at Garavel Subaru was an excellent one. From the beginning I spoke with Travis Senick on the phone and he met us at the dealership. He then connected us with our salesman Jay Presley. Jay Presley was a true professional and I would recommend him. After finding the car that I wanted to purchase, I sat with Tom Nerreau who made my first finance experience very pleasent. I have never met such personable and professional set of people in my life. I woud highly recommend Garavel Subaru to anyone! More
Other Employees Tagged: Jay Presley
April 17, 2014
Garavel Subaru: Excellent experience from start to finish. I searched online for a 2014 Subaru Forester XT, and came across Garavel. They had the best price I found. I contacted them through their website, and I searched online for a 2014 Subaru Forester XT, and came across Garavel. They had the best price I found. I contacted them through their website, and they got back to me within minutes. This was my first time buying a car online, "sight unseen" online. I was a bit hesitant on the whole process, but Joe Zerbo was a pleasure to deal with - excellent, fast communication, and friendly. He worked with Tom to get me a great rate, great price, and a very fair offer on my trade-in. I even ordered a few extras for my car, which Joe made sure were installed before I picked the car up. The dealership was clean, and everyone from sales to service was friendly. I had been to a few other dealerships to test drive Foresters, and none of them seemed eager for my business. Joe and Tom at Garavel, however, were eager to please, and provided a great buying experience. They genuinely seemed like they wanted my business, and wanted me to be happy with my new car. And they delivered. Whether your're in CT, or out of state like me (NJ), I'd highly recommend Garavel to anyone looking for a new or used Subaru. More
Other Employees Tagged: Joseph Zerbo, Tom (business manager)