Tom Peacock | Page 3

A very happy welcome they listen to the customer and then reply Most important they keep in touch with their customers during the repair reply Most important they keep in touch with their customers during the repair More

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The service I received haw good on a time The people at the service department were professional the service department were professional More

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Very satisfied with the dealership for keeping me updated, very professional employees and very honest about car repairs. My representative was responsive in a timely manner and responded to all of m updated, very professional employees and very honest about car repairs. My representative was responsive in a timely manner and responded to all of my texts. More

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Great customer service , Oswaldo kept me in the loop with updates regarding a car service updates regarding a car service More

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I can’t believe what I’m reading in these reviews . I find it comical that Joe Garcia is only responding to the good and fake reviews . This dealership turned my entire life upside down and absolutely I find it comical that Joe Garcia is only responding to the good and fake reviews . This dealership turned my entire life upside down and absolutely ruined it with the scam they used to get me there . And have the proof that I was lured there under false pretenses . It’s been a month since i was told the transmission and engine was in the car just sold me in January 2025 , and they won’t even respond to my calls . So unethical it’s ridiculous , I have been without a car for a month and now my credit is ruined and I cannot even go get another car Loan you have ruined my credit. I have no vehicle to get back-and-forth to work , you wouldn’t even have the decency to fix it. I was lied to on so many levels first of all when I first contacted Tom Peacock Nissan. I wanted to trade in my 2019 for a 2025 Altima. they already knew what they were going to do to me before I arrive to the dealership first of all they waited until I got almost there and did not allow me to come to the main dealership. They had me drive around the corner to some warehouse where they had all their lemons stored, I should have taken that as a red flag. And so many others are now saying the same thing. I was lied to about the carfax and the extended warranty , saying that Capital One would not allow me to purchase one , they said that was a lie. This absolutely was the worst experience in my life , and I never imagined that a major dealership in Houston would treat people in such a way with no regard for hard working people. Only had the car for 4 and 1/2 months before it stopped going over 20 miles per hour. And if I have to write a review every day I will. How in the xxxx am I going to pay over $700 for 72 months for a 5 year old car that doesn’t even run ! That’s $52,000 . And you people preyed upon me . And heard the story from other people that came up there to complain and the police were called. And Joe Garcia why are afraid to respond back to me? More

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Sonya was very helpful with making me aware of the costs of each service and making sure my car was serviced well. of each service and making sure my car was serviced well. More

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You are the best! We appreciate your customer service. You guys know much about the product. Thank you! We appreciate your customer service. You guys know much about the product. Thank you! More

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Excellent customer service by Arley, car selections, and overall experience. She made my purchasing experience or my new vehicle hassle free. She was very knowledgeable, personable, courteous, and professio overall experience. She made my purchasing experience or my new vehicle hassle free. She was very knowledgeable, personable, courteous, and professional. More

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GLEN, was a nice guy he made me feel comfortable, he seems to be a honest persson, especially being that I am women seems to be a honest persson, especially being that I am women More

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Keep up the good work yall doing and have a blessed day thank to all the workers thank to all the workers More

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