Tom Peacock | Page 4

Tom Peacock Nissan has a fantastic service department They strive to deliver TOP customer focused service and they go above and beyond when they work on your car. I have complete confidence and trust whe They strive to deliver TOP customer focused service and they go above and beyond when they work on your car. I have complete confidence and trust when I have service on my car. The service area is clean and neat. The mechanics are friendly, professional and so knowledgeable…why would I go anywhere else?! More

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Service was great 👍 wait time wasn't long at all everything was explained clearly and I really was amazing at the video and detail of my car including the wheels everything was explained clearly and I really was amazing at the video and detail of my car including the wheels More

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Sonya G took care of me and my car answer my questions she’s a 10 and the timing was perfect thank you Tom peacock and your beautiful worker Ms Sonya🫶🏽 she’s a 10 and the timing was perfect thank you Tom peacock and your beautiful worker Ms Sonya🫶🏽 More

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Excellent service and nice employees. Took care of all my needs. I recommend them to all. Took care of all my needs. I recommend them to all. More

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Took care of my needs and address all my concerns that I had. Very satisfied had. Very satisfied More

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Oswaldo, my service advisor at the time was exceptionally helpful and professional. Exceeded my expectations in every way. Thank you very much for your assistance. ! helpful and professional. Exceeded my expectations in every way. Thank you very much for your assistance. ! More

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The guy that helped me to get my airbags changed was super helpful and professional. super helpful and professional. More

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Tom Peacock Nissan left much to be desired. While the dealership projects an air of professionalism, my experience revealed significant shortcomings, including a lack of transparency, inflated While the dealership projects an air of professionalism, my experience revealed significant shortcomings, including a lack of transparency, inflated fees, and aggressive upselling of unnecessary add-ons. It felt more like a brokerage than a dealership genuinely connected to the Nissan brand. The sales team didn’t seem knowledgeable about the cars they were selling. When I asked specific questions about features and differences between models, they couldn’t provide clear answers, which showed me that cars aren’t their focus—profit is. Additionally, it seems this dealership is accustomed to taking advantage of customers who may not be fluent in English or fully familiar with the documentation. Their tactics are clearly designed to exploit trust, but they crossed the wrong person today. This dealership lacks the connection, transparency, and integrity expected from a Nissan representative. For a fair, professional experience that prioritizes customer satisfaction, look elsewhere. if you noticed they left out their head shot photos on this site, other dealers are glad to show their faces. This alone will make one question their gestures. They don't even seem to have all their employees/sales agent listed here. They immediately destroyed the window sticker that advertised the car’s original pricing, claiming it was part of their “prep.” Instead of filing it with my records for transparency, they removed a critical piece of documentation that would have clarified the vehicle’s value. This kind of deliberate action, seemingly aimed at inflating prices and obscuring their lack of transparency, is both concerning and unethical. Tom Peacock Nissan is a textbook example of what happens when a dealership strays from its purpose: selling cars and building trust with customers. My experience here revealed not just inefficiency but a calculated approach to maximize profits at the expense of transparency, trust, and customer satisfaction. This isn’t just a performance issue—it’s a pattern of predatory practices disguised as professionalism. More

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Great dealership and excellent customer service… They really help and take care of there customers really help and take care of there customers More

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If I had the money for two cars I would’ve bought a second because of how great their attentiveness was, 10/10 visit for sure second because of how great their attentiveness was, 10/10 visit for sure More

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