Tom Peacock | Page 5

Tom Peacock Nissan left much to be desired. While the dealership projects an air of professionalism, my experience revealed significant shortcomings, including a lack of transparency, inflated While the dealership projects an air of professionalism, my experience revealed significant shortcomings, including a lack of transparency, inflated fees, and aggressive upselling of unnecessary add-ons. It felt more like a brokerage than a dealership genuinely connected to the Nissan brand. The sales team didn’t seem knowledgeable about the cars they were selling. When I asked specific questions about features and differences between models, they couldn’t provide clear answers, which showed me that cars aren’t their focus—profit is. Additionally, it seems this dealership is accustomed to taking advantage of customers who may not be fluent in English or fully familiar with the documentation. Their tactics are clearly designed to exploit trust, but they crossed the wrong person today. This dealership lacks the connection, transparency, and integrity expected from a Nissan representative. For a fair, professional experience that prioritizes customer satisfaction, look elsewhere. if you noticed they left out their head shot photos on this site, other dealers are glad to show their faces. This alone will make one question their gestures. They don't even seem to have all their employees/sales agent listed here. They immediately destroyed the window sticker that advertised the car’s original pricing, claiming it was part of their “prep.” Instead of filing it with my records for transparency, they removed a critical piece of documentation that would have clarified the vehicle’s value. This kind of deliberate action, seemingly aimed at inflating prices and obscuring their lack of transparency, is both concerning and unethical. Tom Peacock Nissan is a textbook example of what happens when a dealership strays from its purpose: selling cars and building trust with customers. My experience here revealed not just inefficiency but a calculated approach to maximize profits at the expense of transparency, trust, and customer satisfaction. This isn’t just a performance issue—it’s a pattern of predatory practices disguised as professionalism. More

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Great dealership and excellent customer service… They really help and take care of there customers really help and take care of there customers More

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If I had the money for two cars I would’ve bought a second because of how great their attentiveness was, 10/10 visit for sure second because of how great their attentiveness was, 10/10 visit for sure More

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Gary was an amazing salesman and he took care of our needs . He was awesome needs . He was awesome More

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Feliz Fuentes was our advisor and he's always a pleasure to work with, he keeps me updated & explains everything in detail. I will continue to look for Feliz whenever I need service for my Nissan. to work with, he keeps me updated & explains everything in detail. I will continue to look for Feliz whenever I need service for my Nissan. More

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Matt was exceptional—handled everything smoothly even under pressure. Professional and efficient, he made the whole car-buying experience a breeze. Highly recommended! under pressure. Professional and efficient, he made the whole car-buying experience a breeze. Highly recommended! More

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Matt is fantastic—knowledgeable, professional, and a pleasure to work with. Highly recommend for a smooth and pleasant experience! pleasure to work with. Highly recommend for a smooth and pleasant experience! More

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You guy are awesome and I recommend everyone go there for service also to buy a car service also to buy a car More

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Scott manager is always very helpful got me in and out very quick. I really appreciate that. very quick. I really appreciate that. More

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James Villalobos did a wonderful job helping me and my mother find the right car for our budget. Definitely referring my friends to see him at Tom Peacock Nissan mother find the right car for our budget. Definitely referring my friends to see him at Tom Peacock Nissan More

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