Many years in the professional business environment prior to transitioning into the car business. I treat all of my customers with the same level of professional tact that I have always applied in business. I enjoy good music and working in the yard at home.
Read more410 Reviews
Write a ReviewDealership Experience
17 yrs, 7 mos
Industry Experience
21 yrs, 5 mos
Specialties & Trainings
Member; Honda Council of Sales Leadership.
410 Reviews of Tom Propersi
July 26, 2015
Painless car buying Just purchased 3rd vehicle from Valley Honda. Exceptional people and showroom. Easiest no pressure sales gimmicks. Tom Propersi made the car buying Just purchased 3rd vehicle from Valley Honda. Exceptional people and showroom. Easiest no pressure sales gimmicks. Tom Propersi made the car buying experience a pain free pleasure. I would highly recommend his services! More
July 26, 2015
Third car Ask for Tom Propersi when buying a car at Valley Honda! Tom treated us as if we were the only customers at Valley Honda! Great experience! Ask for Tom Propersi when buying a car at Valley Honda! Tom treated us as if we were the only customers at Valley Honda! Great experience! More
July 22, 2015
car buying the way it should be "Ditto" to all the other good reviews. Loving our CVR Touring edition! Because we had family issues and couldn't rush our car buying, Tom was patien "Ditto" to all the other good reviews. Loving our CVR Touring edition! Because we had family issues and couldn't rush our car buying, Tom was patient and not bothersome. He understands! Our second vehicle thru this dealership, but hopefully not the last. More
July 21, 2015
Best Car Buying Experience Tom was extremely knowledgeable and made the car buying experience a cool breeze despite the heat and humidity Tom was patient and made sure I got exa Tom was extremely knowledgeable and made the car buying experience a cool breeze despite the heat and humidity Tom was patient and made sure I got exactly what I wanted. Will be coming back to this location for maintenance. More
July 14, 2015
Best car-buying experience I could have dreamed of! This had to be the most user-friendly experience I could have hoped to have in purchasing a new car. The salesman (Tom Propersi) was exactly the kind This had to be the most user-friendly experience I could have hoped to have in purchasing a new car. The salesman (Tom Propersi) was exactly the kind of person my wife and I wanted to work with...friendly, unassuming, patient, and educated on automobiles. He gave us a comprehensive tour of the Honda facility and supplied us with a price quote that was lower than that of the competitors. We will be quick to return to Honda of Naperville/Aurora (and Tom Propersi) when we are in the need of another new car. More
July 13, 2015
WOW!! If you are looking for a truly great car buying experience, then Valley Honda is your destination. The moment you walk into the showroom, you realize If you are looking for a truly great car buying experience, then Valley Honda is your destination. The moment you walk into the showroom, you realize that the guest experience is put first. I use the word guest rather than customer, because I felt welcomed and invited. The cleanliness and attention to details showed a high level of standards which meant it translates to how they treat their guests. I knew the moment that I walked in that I wanted to purchase my vehicle from this dealership. Mind you, I have purchased from a BMW, Mercedes, and Cadillac dealership. None came close to the standards at Valley Honda. You would think it simply could not get any better, well it did. Nick Capezio, Sales Manager, made me feel like I was in good hands the moment I he said hello. His demeanor and words translated he wanted to have the opportunity to help with a vehicle purchase. Even on a busy Saturday, I did not feel rushed or pushed while building rapport. After spending time to find out what I was interested in, he paired me up with a fantastic salesperson, Tom Propersi. Tom Propersi again replicated the same attention that Nick did. You can see firsthand the coaching and development from the leadership in the dealership translates to each person in the organization. Tom built the same rapport. Never felt rushed through the entire interaction. He didn’t want to only sell me this car he wanted to build a relationship to sell me all of my future cars as well. The night we purchased the vehicle was seamless. My wife and I found ourselves saying, it’s never been this easy to buy a car. There was no headache, no last minute increases in the payment, and absolutely no confusion. The dealership makes it easy to buy a car. Even though it was the end of the night, Tom took ample time to run through the entire vehicle. We left 100% comfortable using every feature. If you are looking for a dealership to have your best interest in mind then you have found it. From the management to the salesperson, they all care. More
Other Employees Tagged: Nick Capezio
July 09, 2015
We Came back for another...and will a third time! Valley Honda gave us the best price when asked. Other dealerships in the area quoted higher prices, then offered to meet Valley Honda's price. I don't Valley Honda gave us the best price when asked. Other dealerships in the area quoted higher prices, then offered to meet Valley Honda's price. I don't play that game. I want a dealership that offers a fair price for both themselves and me. I worked with two sales representatives. The representative that we signed with was able to do so after our first sales rep kept a log noting our needs. This provided a seamless transition between his team members to meet our service needs when we arrived for the purchase. More
Other Employees Tagged: Dan Pantalone
June 22, 2015
Wonderful car buying experience Tom Propersi is a wonderful salesperson. He was extremely patient, low pressure, friendly, and very knowledgeable about my car. Since I actually pur Tom Propersi is a wonderful salesperson. He was extremely patient, low pressure, friendly, and very knowledgeable about my car. Since I actually purchased my new Fit over several days, my time with him was longer than the average purchaser and he remained totally patient throughout the process. I was indecisive about whether or not to trade in my 2011 Fit or sell it. Ultimately, I did trade it in for a 2015 Fit and was thrilled that the base price had gone up very little since 2011 in spite of all the wonderful improvements. I loved my old Fit, and I love my new Fit. And the service department at Valley Honda has always been exemplary. Kudos to Tom and Valley Honda. More
June 17, 2015
Good service Good.. We were comfortable in asking questions and answers . All together it is a good experience. There is always a room for improvement for new pers Good.. We were comfortable in asking questions and answers . All together it is a good experience. There is always a room for improvement for new person compared to senior. More
Other Employees Tagged: Jab Rahman, Cesar Salinas , Tommy Mimbs
June 16, 2015
Excellent service Tom did a great job showing the car. Very low pressure. He was very thorough going over every detail of the car. He was very helpful and patient. I Tom did a great job showing the car. Very low pressure. He was very thorough going over every detail of the car. He was very helpful and patient. I would absolutely recommend him for anyone. More
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