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Tom Redd
Tom Redd at Sierra Honda

Tom Redd

Sales Associate

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9
157 Reviews

Languages Spoken

English English

4.9

157 Reviews

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157 Reviews of Tom Redd

June 25, 2025

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Employee Rating

The tech was great but the service advisory would not go back to him. Yesi at service was so helpful to get our car back More

by normaherrera1827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Billy in service

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Jun 25, 2025

Sierra Honda responded

Norma, we appreciate your honest feedback, and deeply regret that the level of service provided to you by Yessi did not exist throughout your entire experience with the rest of our team. I'll be addressing this internally, but I'd appreciate discussing the details with you if you wouldn't mind contacting me when you have a chance. Thank you. John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager, Sierra Honda Of Monrovia

June 25, 2025

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The employees were excellent. They were prepared, knowledgeable, and friendly. The whole process moved quickly. More

by nikkilou32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yeri Garcia , Alan Zheng

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Jun 26, 2025

Sierra Honda responded

Thank you for your awesome review, Nikki. We're glad our team made your day so much easier by being efficient and prepared. Your satisfaction is our top priority, and we truly hope to work with you again some day!

June 16, 2025

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Great experience. My salesman Tom was first rate. First rate experience with everybody associated with my Car. He was straightforward. More

by mems154
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 17, 2025

Sierra Honda responded

We're thrilled to hear how pleasant your purchase experience was with Tom's assistance! Thank you for sharing your thoughts. We wish you many happy travels this summer in your new Honda!

June 13, 2025

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Great service and great employees. Will definitely recommend to family and friends.10 out of 10 More

by LGONZALEZ626
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Prosper Umudu

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Jun 16, 2025

Sierra Honda responded

Thank you for your positive review and recommendation! We sincerely appreciate your thoughtful assessment of our dealership, and we hope you'll think of us the next time you have any automotive or Honda needs.

May 31, 2025

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Like to special mention salesman Tom Reid for an excellent job, and the financial person.... More

by PAULKABALICAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Cisneros

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Jun 03, 2025

Sierra Honda responded

Paul, we're glad you had such a great dealership experience with Tom and the Sierra Honda team. Thank you for your fantastic review of their reliable and supportive assistance. We'd love to work with you again some day!

May 26, 2025

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The easiest and most painless way I’ve ever bought a car. Also I’d never tried Honda before and what a difference! New customer for life!!! More

by MICHELLE.LYNSKEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Li, Kenny Poon

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May 28, 2025

Sierra Honda responded

Michelle, we're delighted the Sierra Honda team provided you with an experience worth recommending. We truly appreciate you telling us what you liked about our dealership and your purchase transaction. Enjoy your new Honda!

May 25, 2025

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Employee Rating

Muy satisfecha con el servicio de Jessy, en español, me explico todo el proceso claro, practico y sin rodeos. Me mantuvo siempre informada, arreglo transporte a mi casa, de ida y vuelta y siempre estaba en More

by Ale Echeveste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessy

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May 28, 2025

Sierra Honda responded

Ale, gracias por reconocer la excelencia de Yessi al compartir su reseña de 5 estrellas. Estamos seguros de que sus amables palabras la honrarán y esperamos que no dudes en llamarnos la próxima vez que ella y el equipo de Sierra Honda te atiendan.

May 24, 2025

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Employee Rating

Amazing location, great customer service, the sales team went above and beyond for me, ensuring each step of the way with my purchase had the utmost customer satisfaction. More

by MELODYANN0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Li

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May 28, 2025

Sierra Honda responded

Thanks for letting us know our dealership team did a great job, Melody! Ensuring the utmost attention to your needs is our top priority. We hope to work with you again some day!

May 20, 2025

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We appreciated the honesty and easy process of purchasing a new car. We wrapped up the deal in less than an hour. More

by emmittgonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 20, 2025

Sierra Honda responded

Emmitt, we're thrilled you had such an efficient dealership experience with the Sierra Honda team. Thank you for your 5-star review and kind words. We'd love to work with you again some day!

May 18, 2025

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Employee Rating

Friendly staff. Answered all my questions. Went above and beyond to get what we needed. More

by CMC8698
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Li

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May 19, 2025

Sierra Honda responded

We're delighted our team's expertise helped you have a very positive experience at Sierra Honda. Thank you so much for your excellent feedback. Safe travels until we see you next time.

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