Dealership Experience
20 yrs, 6 mos
Industry Experience
39 yrs, 1 mo
Specialties & Trainings
Multiple Honda council of sales leadership awards
240 Reviews
Write a Review240 Reviews of Tom Richardson
January 14, 2020
Quick & Painless Went in for a simple oil change. Reason I continue to use the service department is everyone is very friendly. I hate when the average person thinks I Went in for a simple oil change. Reason I continue to use the service department is everyone is very friendly. I hate when the average person thinks I'm nuts for using a dealership for maintenance. They obviously never dealt with Burne Honda. I'm on my 3rd Accord ! And Egon & Jack Munley treat me fairly and not try to push any services I don't need (which I know other places do). So, I shall continue to use the fine services from your place. Thanks. PS: Does anyone really read this? More
Other Employees Tagged: Egon Berardinelli, Jack Munley
January 14, 2020
Great dealership because of the great staff working there. I’ve dealt with Tom Richardson since 2008 and he never disappoints. He has patience and knowledge, helps me in choosing a vehicle that is best there. I’ve dealt with Tom Richardson since 2008 and he never disappoints. He has patience and knowledge, helps me in choosing a vehicle that is best for me Great guy, great service. I love my Honda CR V More
Other Employees Tagged: Kevin Moylan
January 13, 2020
oil change - broken fob I always feel like part of a family when I take my car for service. The Service Staff at Matt Burne Honda is absolutely the BEST....... I do not know I always feel like part of a family when I take my car for service. The Service Staff at Matt Burne Honda is absolutely the BEST....... I do not know what I would do without Egon to count on. More
Other Employees Tagged: Egon Berardinelli, Jack Munley
January 09, 2020
Service completed on time and to y satisfaction I have leased 5 Hondas from Matt Burne over the years and have had all my service work performed by them. Would not go anywhere else I have leased 5 Hondas from Matt Burne over the years and have had all my service work performed by them. Would not go anywhere else More
Other Employees Tagged: Egon Berardinelli
January 08, 2020
Was at dealership 3 times within 3 month period.was always greeted with a smile and a handshake and a no nonsense talk about what I was looking for and what I could afford.never got shrugged off or fel always greeted with a smile and a handshake and a no nonsense talk about what I was looking for and what I could afford.never got shrugged off or felt like I was pushed to the side.options were explained to me and details of buying or lease options explained as well.never felt like they were in a hurry to close a deal More
Other Employees Tagged: Kevin Moylan , Lori Trygar
December 23, 2019
Easy, expert experience This was a no brainer. Everything was handled quickly and efficiently. The people that work there are knowledgeable, professional, and did everything This was a no brainer. Everything was handled quickly and efficiently. The people that work there are knowledgeable, professional, and did everything to ensure I was satisfied. More
Other Employees Tagged: Sean Mundt
December 11, 2019
Great Experience Tom Richardson was great and is someone I would recommend to anyone looking to lease or purchase a Honda. He was easy to speak with and was very knowl Tom Richardson was great and is someone I would recommend to anyone looking to lease or purchase a Honda. He was easy to speak with and was very knowledgeable, answering any question we had. He made the experience easy and stress free. Again, he is someone I would recommend to anyone looking for a Honda. More
Other Employees Tagged: Sean Mundt
December 05, 2019
Extremely personable! Never visited this particular service center before but I will definitely be back! Friendly service and great prices. They seemed to really are abou Never visited this particular service center before but I will definitely be back! Friendly service and great prices. They seemed to really are about myself and my car! More
Other Employees Tagged: Dave Walsh, Michael Harrity , Tom Carey, Bill Healey, Brian Walsh, Jr
November 20, 2019
Buying a newer used car The salesman, Tom that my husband and I dealt with was great. He was very informative regarding the Honda we purchased. He did not try to push us into The salesman, Tom that my husband and I dealt with was great. He was very informative regarding the Honda we purchased. He did not try to push us into buying the car we wanted. He went out of his way to make us happy. I gave him a 5 star rating. I definitely recommend Matt Burne Honda to any of my friends and family who are looking to buy a vehicle. More
Other Employees Tagged: Kevin Moylan
November 14, 2019
Burne Honda Service One of the main reasons that my wife and I continue to purchase our vehicles at Burne Honda is because of the service. This was again proven by my v One of the main reasons that my wife and I continue to purchase our vehicles at Burne Honda is because of the service. This was again proven by my visit Nov. 12. As Egon was taking care of getting the car ready for service, I discovered that I had a mix up with some of my cars official papers. At about exactly the same time, Sean McGuire who we purchase our cars from, came over to say hello. He asked what the problem was, I told him, he said give me 5 minutes, he was back in about 3 with the problem, which was my fault, taken care of. I expressed my thanks and his answer was "that is why I am here, to take care of the customers. Many times through out the past years, Egon and Sean have taken care of us with that extra little touch. That is why we purchase our vehicles from Burne Honda. Thanks guys, it is greatly appreciated and again Thank you. I will see you in about a year when my lease is up to get another car from the dealer we absolutely trust!!! John Sutkowsky More
Other Employees Tagged: Egon Berardinelli, Sean McGuire

