Tom Sneddon

Would not recommend this dealership! Traded in a 2026, wouldn’t remove unnecessary added mark ups on the contract, and wasted two days of our time to only remove two hundred dollars! We Traded in a 2026, wouldn’t remove unnecessary added mark ups on the contract, and wasted two days of our time to only remove two hundred dollars! We were hustled, family dealership, yeah right. One of the owners/sons watched the entire deal being conducted denied that the dealership was being able to capitalize on the trade-in! In two days was never even brought over a water bottle lol 😂 despite hours negotiating, and the car sold as I told them with less than 96 hours. The original title was in the finance department’s hand within 48 to 96 hours after the transaction the remaining balance of the check a month later has still not been sent out. The finance manager took the check from us incorrectly, filled out the wrong VIN putting the trade in VIN and not the purchase Vehicle VIN and on the check. They continue to delay the process for the payoff of the training, not responding to phone calls, emails randomly, and no returned phone calls. It’s a simple fix! My background is irrelevant, however Marines do not operate this way it’s unsatisfactory! We will not be recommending any of the thousands of Marines that come through every 3 to 4 months that are consistently rotating and looking for what you dealership offers, of which we have heavy influence on! We have a direct impact on their decisions, and will be shopping elsewhere. Specifically where former active duty Marines are currently working at neighboring dealership’s both close and 2-3 hundred miles away! Not being facetious, almost 2 decades of great reviews from the dealership, highly disappointed from the outcome, what else has been fabricated! Buyer’s beware!!! More

by chris.ovid Verified Customer Verified Customer

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Tom was the man! This guy is so good to work with. He came in on his day off to take care of us. Amazing guy! This guy is so good to work with. He came in on his day off to take care of us. Amazing guy! More

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My experience purchasing from Henry Brown was due to my Salesman Tom Sneddon. He is your go to guy. Call him he is the reason why I purchased a new truck. Exceptional service by Tom! Go see Tom and see why Salesman Tom Sneddon. He is your go to guy. Call him he is the reason why I purchased a new truck. Exceptional service by Tom! Go see Tom and see why you will love you new vehicle purchase. More

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Tom was so easy to work with. Has a great personality. No pressure. Went to work to find us the vehicle we were interested in. Great follow up. Stood by his word (got us a part as Has a great personality. No pressure. Went to work to find us the vehicle we were interested in. Great follow up. Stood by his word (got us a part as promised). I would refer family and friends to him without any hesitation. More

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