EIGI & DOC WERE AWESOME TO DEAL WITH NO NONSENSE WOULD
DEFINITELY BUY HERE IN THE FUTURE WAS SUCH A GREAT EXPERIENCE
DEFINITELY BUY HERE IN THE FUTURE WAS SUCH A GREAT EXPERIENCE
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by MICHAEL.RAY.SAIZ
Verified Customer
Verified Customer
Other Employees Tagged:
COLE "DOC" GOLIGHTLY
May 30, 2026 -
Henry Brown Buick GMC responded
Thank you for sharing your great experience with Eiji and our team. We’re happy the straightforward process met your expectations and that you’re enjoying your GMC Sierra 1500. We look forward to working with you again.
Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
Rigo, Eiji, and Tom were helpful and knowledgeable.
I felt they had my best interests at heart as they led me through the process of buying a new car. They accommodated my questions and concerns in ord
I felt they had my best interests at heart as they led me through the process of buying a new car. They accommodated my questions and concerns in order to make the experience as easy and quick as possible. I would highly recommend them to family and friends.
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by NANAWSP
Verified Customer
Verified Customer
May 26, 2026 -
Henry Brown Buick GMC responded
Thanks for highlighting how Rigo, Eiji, and Tom supported you. We’re glad they addressed your questions and made the process smooth and efficient. Congratulations on your Buick Envista purchase and for recommending us to family and friends.
Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
Tyler was very knowledgeable about the GMC 2500 pick up.
This is my first GMC as i have always been a Ford guy. Due to the interior and exterior of the GMC and the help from Tyler, I decided to go with the
This is my first GMC as i have always been a Ford guy. Due to the interior and exterior of the GMC and the help from Tyler, I decided to go with the GMC.
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by BOB@BOMARTACTICAL.COM
Verified Customer
Verified Customer
May 24, 2026 -
Henry Brown Buick GMC responded
We’re excited to hear that Tyler’s expertise and the GMC 2500’s design convinced you to make the switch from Ford. It’s great that both the interior and exterior met your expectations. Please let us know if there’s anything we can do as you enjoy your new truck.
Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
Wiggy was great as a sale person and their man in the
financing was very good but the 30 or 40 emails I got wanting to know if I’m still interested in a vehicle that I’ve already bought got way carried a
financing was very good but the 30 or 40 emails I got wanting to know if I’m still interested in a vehicle that I’ve already bought got way carried away right hand didn’t know what the left hand was doing. I’m very happy with the deal we made in a vehicle. That’s what matters.
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by 1958rdf
Verified Customer
Verified Customer
May 18, 2026 -
Henry Brown Buick GMC responded
Thank you for your feedback. It's great hear you were happy with the deal and your vehicle purchase at Henry Brown Buick GMC. We appreciate your kind words about Waggy and our financing team. Your comments regarding the follow-up emails are noted, and we will work on improving our communication processes. If you could please reach out to us with your name, we would love to follow up with you directly.
Sincerely,
The Team at Henry Brown Buick GMC
Ranger was great.
Good deal. Fast. Great trade offer. Would definitely buy from them again.
Good deal. Fast. Great trade offer. Would definitely buy from them again.
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by Richard Benham
Verified Customer
Verified Customer
May 15, 2026 -
Henry Brown Buick GMC responded
Thank you, Richard! We’re happy to hear that you had a great experience with Ranger at Henry Brown Buick GMC. It’s wonderful to know you found a good deal and appreciated the trade offer. We look forward to helping you again in the future!
Sincerely,
The Team at Henry Brown Buick GMC
Great and efficient service, friendly service team
members, found the exact vehicle I was looking for. Thank you!
members, found the exact vehicle I was looking for. Thank you!
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by JENAYAPC
Verified Customer
Verified Customer
Other Employees Tagged:
Tim Tracey
, James Gutierrez
May 14, 2026 -
Henry Brown Buick GMC responded
It’s wonderful to hear our friendly team provided efficient service and helped you find your exact GMC Yukon. Thank you for sharing your experience. We look forward to assisting you again.
Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
Big inventory of new and used vehicles and great customer
service. Very friendly staff and sales department.
service. Very friendly staff and sales department.
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by JIMBAGGENSTOS
Verified Customer
Verified Customer
Apr 29, 2026 -
Henry Brown Buick GMC responded
Your mention of our large selection and welcoming staff is much appreciated. We’re delighted that you had a positive experience. Feel free to stop by anytime you’re ready to explore more options.
Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
Very pleasant and not pushy.
Reasonable and trustworthy. I would 100% recommend Henry Brown looking to make their next purchase!
Reasonable and trustworthy. I would 100% recommend Henry Brown looking to make their next purchase!
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by zachschmidt8
Verified Customer
Verified Customer
Other Employees Tagged:
Joel-Sales
Apr 29, 2026 -
Henry Brown Buick GMC responded
Thank you for your kind words, Zach! We’re thrilled to hear that you found your experience with Henry Brown Buick GMC pleasant and trustworthy. Your recommendation means a lot to us! We look forward to assisting you again in the future.
Sincerely,
The Team at Henry Brown Buick GMC
I purchased a Mercedes Sprinter from Henry Brown for my
fleet, and the vehicle was misrepresented during the sales process. It was priced and described as a diesel, but it ultimately turned out to be a gas
fleet, and the vehicle was misrepresented during the sales process. It was priced and described as a diesel, but it ultimately turned out to be a gas model. This is not a minor discrepancy — it materially affected the vehicle’s value by roughly $15,000.
In addition, the vehicle had an open recall dating back to 2022 that was not disclosed at the time of sale, raising serious concerns about the dealership’s transparency and disclosure practices, especially for a vehicle intended for commercial fleet use.
When I later questioned the valuation and requested documentation, Henry Brown refused to provide the paperwork after signing and would not furnish records supporting how the vehicle was valued. The finance team also failed to respond to requests for physical copies of the e-signed transaction documents.
This experience felt misleading at best and dishonest at worst. Buyers beware. Verify everything yourself, because based on my experience, you cannot rely on this dealership to be transparent.
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by Vik Sr
Other Employees Tagged:
Ben Brown, Mike Tarwater
Apr 23, 2026 -
Henry Brown Buick GMC responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly.
Apr 23, 2026 -
Henry Brown Buick GMC responded
Thank you for sharing your experience with us, Vik. We understand your concerns regarding the Mercedes Sprinter purchase and the issues you've highlighted about the description and disclosure practices.
At Henry Brown Buick GMC, we strive for transparency and take feedback seriously. We encourage you to reach out directly to us so we can address your situation. Your satisfaction is important to us, and we appreciate your input as it helps us improve our services.
Sincerely,
The Team at Henry Brown Buick GMC
His punctuality is amazing.
He’s always on time quick to handle any questions or concerns. I have bought multiple vehicles from him now and it’s always an In and Out experience
He’s always on time quick to handle any questions or concerns. I have bought multiple vehicles from him now and it’s always an In and Out experience with no haggling.
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by thomasgwilliamson
Verified Customer
Verified Customer
Other Employees Tagged:
Joe White
, Ben Brown, Amy HUGHES
Apr 21, 2026 -
Henry Brown Buick GMC responded
Receiving feedback like this really makes our day. We’re thrilled the GMC 2500 process has been prompt and straightforward each time. Thank you for your continued trust; we look forward to assisting you again.
Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!