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Eiji Pollard
Eiji Pollard at Henry Brown Buick GMC
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Eiji Pollard

Finance Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.9
199 Reviews

Dealership Experience

19 yrs, 5 mos

4.9

199 Reviews

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199 Reviews of Eiji Pollard

May 01, 2024

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Employee Rating

This is our 9th vehicle bought from Henry Brown. We will also come back because of there superior service and support. More

by WOMBAT4403
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Upchurch, Joe Stenz, Brandon Warwick, Dwayne Champion

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May 02, 2024

Henry Brown Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. We appreciate you being a loyal customer! If there is anything we can assist you with in the future, please let us know. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 27, 2024

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Great customer experience and treatment. The team went above and beyond to ensure the vehicle was right and ready. Thank you for the amazing service. More

by Jason Cook
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Recommend Dealer
Yes

Other Employees Tagged: Blake Brown

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Apr 29, 2024

Henry Brown Buick GMC responded

Thank you so much for your wonderful review, Jason. We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 26, 2024

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Best service! Best place to buy a new or used vehicle hands down! Friendly and courteous staff! More

by GIO5
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Recommend Dealer
Yes

Other Employees Tagged: Gabe Harmon

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Apr 29, 2024

Henry Brown Buick GMC responded

Congratulations on your new purchase! Thanks for sharing about your experience with Henry Brown Buick GMC. We appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 24, 2024

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Rigo Ramirez was awesome as he walked us through our new Buick Envision purchase. He was both informative and knowledgeable about the car and the purchase process. This is our second purchase thru a Henry B More

by jmeloun
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rigo Ramirez, Raul Bejarano

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Apr 26, 2024

Henry Brown Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rigo and our team, and we look forward to working with you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 20, 2024

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Amazing experience! Highly recommend. Process was seamless and easy I’ll definitely be referring friends! More

by Clayoliver
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Recommend Dealer
Yes

Other Employees Tagged: Rigo Ramirez

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Apr 21, 2024

Henry Brown Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 14, 2024

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He was a great help getting this done, he help us understand how we should look for a lower rate More

by DALERMEYER
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Smith

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Apr 15, 2024

Henry Brown Buick GMC responded

Thank you, Dale! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 08, 2024

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We have purchased all our fleet vehicles from Brown GMC for the last 7 yrs. They make everything so easy. Getting in for service is quick and easy too. More

by COLLEEN17
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Brown, Adrienne Cross, Joe White

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Apr 08, 2024

Henry Brown Buick GMC responded

Colleen, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Henry Brown Buick GMC are glad to have you as a customer. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 04, 2024

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Employee Rating

This dealership is great! Rigo was awesome to work with. I highly recommend purchasing your next vehicle from here. More

by AMYLERT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rigo Ramirez

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Apr 05, 2024

Henry Brown Buick GMC responded

Thank you for your business and this review. We're happy to hear that Rigo and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 01, 2024

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Un excelente servicio la gente muy atenta y te explican todo paso a paso resuelven cualquier duda respecto a lo carros que venden....yo recomendaría a esa empresa sin dudarlo... More

by VICTORHROJAS80
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Muna

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Apr 02, 2024

Henry Brown Buick GMC responded

Thanks, Victor, for your feedback on your recent visit to Henry Brown Buick GMC. It's great to hear that we could assist you and that you had such a positive experience. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 01, 2024

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Had a salesman that was very green and took over three hours to purchase plus was missing a reverse knob and have made two trips to fix and still did not get resolved.. More

by MONTE8
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Trade-in Experience
Purchase Time
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Recommend Dealer
No
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Apr 04, 2024

Henry Brown Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't happen again.

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