Tom Watson

Great fast service. Comfortable waiting area.Great snacks with good coffee. Courteous service agents.Ashley today was especially helpful.Tori usually is too. Comfortable waiting area.Great snacks with good coffee. Courteous service agents.Ashley today was especially helpful.Tori usually is too. More

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Terrible service , misdiagnosis of vehicle,and unreasonable pricing. They are crooks a real stealership.I have never been so disrespected in my life as well as lied to. unreasonable pricing. They are crooks a real stealership.I have never been so disrespected in my life as well as lied to. More

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No return calls yet I purchased a car from jake sweeny. I was upfront and told them I will not drive off the lot unless the car was covered by a warranty. They added the I purchased a car from jake sweeny. I was upfront and told them I will not drive off the lot unless the car was covered by a warranty. They added the warranty and I tried to use it for repairs and was told the warranty was void and no good. The reason ( the jeep was lifted). I explained that this dealership sold me the car this way and assured me this warranty was good to cover all major repairs. I called this dealership several times today and spoke to two people and also left several messages. Have not had one return call. I was also told that this dealership does a very good inspection before they sell a car. Found out today it has two (2) recalls on it as well. So now I had to call the finance company and file a complaint and was advised by them that the dealership knowingly sold me this lifted jeep with a warranty that's no good. I will keep you posted on social media and see how this is taken care of. So far no one from this dealership has not returned calls. I'm sure they will remove this post so please share it while it's up. I will be posting on other social media pages and my friends will share this on there social media pages. I sure hope that this isn't the service jake sweeny Chrysler jeep wants to uphold. I will update again later More

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They never even bothered to look at my Jeep I scheduled an appointment for Monday morning and dropped my Jeep off at that time, being told that they would call me when they had a diagnosis for t I scheduled an appointment for Monday morning and dropped my Jeep off at that time, being told that they would call me when they had a diagnosis for the problem. The work order had a "promised" time of 11:30 that same morning. No call Monday; no word Tuesday until I called them before closing time - only to find out that they hadn't even looked at my vehicle yet. They said they hoped to get to it Wednesday. No luck and no explanation Wednesday, Thursday, or Friday. I picked my Jeep back up from them on Saturday - still hadn't even looked at it. No explanation was given, and they asked if I wanted to reschedule. I declined. I emailed the service manager about the experience; no response. I made an appointment at Jeff Wyler Jeep in Eastgate for Tuesday of the next week; they diagnosed the problem within half an hour, and I was driving home with a repaired vehicle before lunch. What a difference between service centers! More

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they were very nice caring and supportive with no pressure I had a great time working with Tina she's a very aggressive woman. She is willing to help you get the car that you truly want she'll tell you the tru I had a great time working with Tina she's a very aggressive woman. She is willing to help you get the car that you truly want she'll tell you the truth and keep you in the light about what's going on. I appreciate all the time that Tina and Tom spent with me to make sure that I got the rate that I wanted the payment that I needed and for dealing with my bankruptcy thank you guys for all your wonderful help More

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LARRY H VERY NICE PEOPLE! A LOT OF HOSPITALITY. COURTEOOUS. VERY HELPFUL. THEIR APPRECIATION OF THEIR CUSTOMERS IS TOP NOTCH! WOULD RECOMMEND TO ANYONE A VERY NICE PEOPLE! A LOT OF HOSPITALITY. COURTEOOUS. VERY HELPFUL. THEIR APPRECIATION OF THEIR CUSTOMERS IS TOP NOTCH! WOULD RECOMMEND TO ANYONE AROUND THE AREA More

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outstanding, tom watson is awesome! Found the problem quickly, informed of the timing and cost so I could move on with my life. Set me up with a car so I could continue my business. Found the problem quickly, informed of the timing and cost so I could move on with my life. Set me up with a car so I could continue my business. More

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Good Service Tom and service crew are very good, professional,and informative. Kept me updated on all the progress with the service. I will recommend them to anyon Tom and service crew are very good, professional,and informative. Kept me updated on all the progress with the service. I will recommend them to anyone who needs service on a Jeep. More

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The service department is the best. I have had my Town & Country now for 4 years and almost 93,000 miles and this is the best place to have my car serviced. The people are pleasant and t I have had my Town & Country now for 4 years and almost 93,000 miles and this is the best place to have my car serviced. The people are pleasant and the work is tops. Everyone here is customer oriented. More

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great service provided was in and out and back on my way advisor advbised me along the way with updates and informed me when vehicle was ready provided was in and out and back on my way advisor advbised me along the way with updates and informed me when vehicle was ready More

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