Tommy Chau
Tommy Chau at Freeman Toyota
Refer Me

Tommy Chau | Page 13

Internet Sales,

Freeman Toyota

204 NE Loop 820
Hurst, TX 76053

Contact Me
5.0
131 Reviews

Hello, my name is Tommy Chau, I have been with Freeman Toyota for 10 years. I'm one of their internet & fleet salespersons here. This family-owned dealership has been a great place with great atmosphere to work for. They have allowed us to work with customer with low pressure and no haggle. So far, I have repeated customer and referral that I've been working with. I treat my customers like how I would like to be treated myself or for my family with respect and dignity. I will give you as much information up front so it will be an easy process as possible. So, email me or I'm just a phone call away from a great deal.

Dealership Experience

13 yrs, 3 mos

Industry Experience

13 yrs, 3 mos

Specialties & Trainings

Costco Program

Car Pro Show

View more specialties & trainings
5.0

131 Reviews

Write a Review

131 Reviews of Tommy Chau

April 10, 2021

Dealership Rating
Employee Rating

Great, easy transaction as always. BJ is awesome! Love Freeman Toyota, very customer oriented. They delivered my new truck to my door and took the trade in back and I live 100 miles away, that's customer More

by ZENDAFUS23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Nabors, BJ Stankovich

March 15, 2021

Dealership Rating
Employee Rating

I have only been in this dealership one time and now on number 7 unit. Sam Scarlet has been my go to person and I don't even need to come to the dealershp More

by HANDLYRICHARD
Customer Service
Recommend Dealer
Yes

March 08, 2021

Dealership Rating
Employee Rating

Tommy was very helpful in our purchase of the RAV4 we wanted. He facilitated our purchase on his day off. Exceptional service and attention to his customers. I would recommend him to anyone looking for a More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Nabors , Tommy chau

March 02, 2021

Dealership Rating
Employee Rating

Tommy is the best. He always looks out for us and gets us a deal that fits within our budget. We won’t ever buy from anyone else as long as Tommy is still selling! The whole team at freeman is awesome and su More

by Ianbangs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 06, 2021

Freeman Toyota responded

Thank you Ianbangs for your five-star review. I am so pleased to hear that your experience at our dealership has been an exceptional one, if there is anything else we can ever do for you please feel free to call or come by anytime. Your continued business and support is part of the reason why during these tough times we are still able to continue to be open and provide our customers with much needed customer service and help. Welcome to the Freeman Toyota family! Best Regards, Terri Grimes Customer Relations Manager

February 27, 2021

Dealership Rating
Employee Rating

I purchased my car a few months ago and was very pleased with the process. All of my interactions were done via phone conversations, texted, and email. No added pressure. Tommy was very patient with me whi More

by KellyKelly
Recommend Dealer
Yes
Mar 24, 2021

Freeman Toyota responded

Thank you KellyKelly for the five-star review. We are so glad to hear that Tommy was able to provide you with a good experience at our dealership. In the future if there is anything else we can do for you, please feel free to call or come by anytime. We appreciated your support and the recommendation of our dealership. Welcome to the Freeman Toyota family! Best Regards, Terri Grimes Customer Relations Manager

February 27, 2021

Dealership Rating
Employee Rating

Mr. Tommy Chau is an awesome salesman, who always know my exact vehicle needs. He is passionate and very knowledgeable in Toyota cars. I wholeheartedly recommend him to anyone who is looking to buy. He is si More

by alangel133
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 23, 2021

Freeman Toyota responded

Hi alangel133! I am so pleased to hear about your experience with Tommy Chau and I am very glad he was able to get you into the car of your dreams. If you ever need anything, or have any questions, Freeman Toyota is here for you. Welcome to the Freeman family! Best Regards, Terri Grimes Customer Relations Manager

February 27, 2021

Dealership Rating
Employee Rating

He really hear my needs and help me pick out the car I want and not what others wants. He made sure I was happy because he want me to come back in 7 years. More

by steven133t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 24, 2021

Freeman Toyota responded

Thank you for taking the time to review our Dealership. I am delighted to hear that your overall experience was a pleasant one and that you were happy with Tommy Chau. We are very appreciative of your kind comments and I will certainly pass on your positive feedback to our team. Again, thank you for the feedback and we look forward to welcoming you back to Freeman Toyota, hopefully soon. Best Regards, Terri Grimes Customer Relations Manager

February 24, 2021

Dealership Rating
Employee Rating

I just purchased a 2021 Toyota Tundra from Tommy Chau @ Freeman Toyota. What a great sales experience! Mr Chau is very knowledgeable about all things Toyota, was very professional, and knew every answer to More

by VICPAL57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matt Tiemann

Mar 09, 2021

Freeman Toyota responded

Thank you for the kind review. I am so happy to hear that Tommy Chau was able to answer all of your questions and help get you into your new car! If there is anything you need please call or come by as we pride ourselves on providing excellent customer service to the members of our Freeman Toyota Family! Best Regards, Terri Grimes Customer Relations Manager

February 18, 2021

Dealership Rating

Always great service! The relationship that has been built based on honesty has now developed to a level of trust that is not common these days. BJ Stankovich is an outstanding asset! More

by CMAN1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mason Gentry, BJ Stankovich

Feb 18, 2021

Freeman Toyota responded

Hi! I am so pleased to hear about your experience with BJ and I am very glad he was able to get you into the car of your dreams. If you ever need anything, or have any questions, Freeman Toyota is here for you. Welcome to the Freeman family! Mark Fusselman Manager

February 17, 2021

Dealership Rating
Employee Rating

Tommy if very fair and a complete pleasure to work with! He even dropped off my new Truck at my job! Freeman is very fair and transparent and I'll utilize them next time also. More

by JSER777169
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: James Padillla

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