Tommy Farruggio | Page 23
Customer Experience Manager
Ferman Chevrolet - Tampa
9751 Adamo Dr
Tampa, FL 33619
Dealership Experience
22 yrs, 3 mos
Industry Experience
22 yrs, 3 mos
Specialties & Trainings
Corvette Manager
239 Reviews
Write a Review239 Reviews of Tommy Farruggio
April 12, 2017
Just fabulous Great selection Great product presentation Great finance offering Great atmosphere Comfortable and clean facilities Great people with grea Great selection Great product presentation Great finance offering Great atmosphere Comfortable and clean facilities Great people with great personalities Love to recommend this company and Individuals to all my friends and family More
March 30, 2017
BEWARE HORRIBLE CUSTOMER SERVICE Get used to "we can't duplicate the problem so we can't do anything" and "you should call Chevrolet" DO NOT TRUST THEM to buy or service your vehicle. Get used to "we can't duplicate the problem so we can't do anything" and "you should call Chevrolet" DO NOT TRUST THEM to buy or service your vehicle. They treat you like they are doing you a favor to perform warranty work YOU PAID FOR. I was told today by The General manager (which I had to hunt down and ignored several calls and emails) that I should be happy that they gave me a loaner after 4 trips for the same issue and Basically told me to find a different dealer to service my car. Mind you because the issue happened while I was not there, in their mind it didn't happen and they cant do anything. When you pay the obscene amount for a vehicle that has a warranty is it crazy to expect that it works? Or is it crazy to think that a warranty should mean that when broke it gets fixed? Evidently, Ferman Chevrolet interprets this differently than I. The customer experience manager Tommy tried to help, and I hate that I had to name him here but I can tell when someone agrees with what you are saying but has to hold the line. I guess I am crazy. They have no idea how to communicate or the slightest clue about customer service. Do yourself a favor and drive the extra couple miles to a different place. More
December 27, 2016
Best Chevrolet Dealership I traded in my Toyota for a brand new 2017 Traverse. What a great car. A big thank you goes out to Tommy Farruggio and my salesman Zeyad for making it I traded in my Toyota for a brand new 2017 Traverse. What a great car. A big thank you goes out to Tommy Farruggio and my salesman Zeyad for making it the best car buying experience I ever had in over 40 years. Thanks guys for everything, you are the best. More
Other Employees Tagged: Zeyad "Z" Altuama
November 04, 2016
Excellent experience Zeyad was really helpful as soon as stepped in to the dealership. All the staff were great. Really good experience. I would recommend it to everyone Zeyad was really helpful as soon as stepped in to the dealership. All the staff were great. Really good experience. I would recommend it to everyone More
Other Employees Tagged: Zeyad "Z" Altuama
October 25, 2016
great experience The place is very welcoming, and so is everybody that works there. Mazin is a very good salesmen, helped me getting my old vehicle in the deal, and ho The place is very welcoming, and so is everybody that works there. Mazin is a very good salesmen, helped me getting my old vehicle in the deal, and hooked me up with a nice car. Very good explanation of all the features the car comes with. I recommend to everyone looking for buying a car. Everybody in the staff is very polite. More
Other Employees Tagged: Mazin ”MAZ” Altuama
October 24, 2016
Amazing experience Thank you to Zeyad Altuama, Jimmy, Tommy, and Brain! I have purchased many vehicles in my life bit have never had an experience like this. Everyone Thank you to Zeyad Altuama, Jimmy, Tommy, and Brain! I have purchased many vehicles in my life bit have never had an experience like this. Everyone I worked with was a true professional that worked hard to make sure that my needs were met. I made multiple trips to the dealership and they were attentive to my needs each time and very patient. One we found the right car with the help of everyone working together I felt like I was part of the family. I know where I will be going and telling my friends to go when it is time to purchase a vehicle. Ferman Chevrolet is the only place you want to visit when you need a car. I know we will have a long relationship with them. More
Other Employees Tagged: Zeyad "Z" Altuama
October 14, 2016
Our family had a wonderful experience with the sales team. the sales team was very professional when our Daughtet Dawn Hill purchased her 2016 Tahoe on 10/11/2016.. They were very courteous and efficient. It the sales team was very professional when our Daughtet Dawn Hill purchased her 2016 Tahoe on 10/11/2016.. They were very courteous and efficient. It was a very pleasant overall experience..we also Met Tommy in customer service during the process he was very helpful in expediting the experience..we appreciated our salesmans Mazin Altusma very thorough, efficient explanation of all the features on Dawn's new Tahoe...mazin was very personable considerate of our entire family, very good experience.. More
Other Employees Tagged: Mazin ”MAZ” Altuama
October 13, 2016
New Car buying experience with our Daughter These was our third Chevy purchase at Ferman. This time I was accompanying my daughter as she had selected the Chevy Tahoe LS. Mazin Altuama was a g These was our third Chevy purchase at Ferman. This time I was accompanying my daughter as she had selected the Chevy Tahoe LS. Mazin Altuama was a great help and lead us through the buying process. He was assisted by Tommy Farruggio which only increase the buying experience. All discussions/negotiations were professional and very cordial. We are very pleased with our experience and will return again and also refer our friends. I might add that our first purchase was made in 1992 and our second purchase was 1998. So we have history. Have a great Day. More
Other Employees Tagged: Mazin ”MAZ” Altuama
October 10, 2016
Very supportive!! We are a local non-profit 501 (c) (3) organization who supports our American Heroes (Veterans, Military Service Members, First Responders, Blue, Silve We are a local non-profit 501 (c) (3) organization who supports our American Heroes (Veterans, Military Service Members, First Responders, Blue, Silver & Gold Star Families). We had a Chevy Aveo donated to our organization but the car only had 1 key. Ferman Chevrolet was AWESOME. They helped us get 2 more keys and their management and customer service was so supportive!! Thank you Ferman!! My Warrior's Place Ruskin, FL More
Other Employees Tagged: Steve Doran
September 25, 2016
Corvette 2017 Grand Sport The staff here are incredibly knowledgeable! My salesman, Tommy Farruggio, was a true professional in every way. Didn't oversell the product and ga The staff here are incredibly knowledgeable! My salesman, Tommy Farruggio, was a true professional in every way. Didn't oversell the product and gave me a great price on my new Corvette Grand Sport. From sales to Finance ,Tim Day, I couldn't be more satisfied with my experience here!! Will gladly return here the next time I'm in the market for a new car. Many thanks to Ferman Chevrolet. More
Other Employees Tagged: Tim Day

