Tommy Hung

So i Bought a 2017 Cacillac XT5 about 4 months ago took on test drive and all seamed to be ok than at the 3 month mark i have had to replace the engine there is no way that they couldnt have not known that on test drive and all seamed to be ok than at the 3 month mark i have had to replace the engine there is no way that they couldnt have not known that the engine was going to go out espically at only total of 89000 mile and am still having issues after the replacement had to change out he fuel pump and its still in the shop trying to work out all the issues. I will never purchase an other vehicle from HGreg in orlando after i have read some more of the reviews on this company they are a bunch of laires and cheats they fall into to the total car sales image that everyone doesnt want to come accrossed. STAY AWAY FROM THIS DEALER LAIERS AND CHEATS. JUST TO MAKE THE MONEY OFF HARD WORKING AMERICANS!!!!!! More

Report | Print

On 12/12/23 I bought a 2022 Toyota Highlander with 13,000 miles on it. I had a contract I agreed on and signed. The business manager took my original contract changed the numbers on it and had me sign it aga miles on it. I had a contract I agreed on and signed. The business manager took my original contract changed the numbers on it and had me sign it again. I was charged for 2 warranties that I had absolutely no idea about plus an additional $1,000 on who knows what. The business manager took my original contract plus he took everything else I signed. Shortly after I noticed I was overcharged we started realizing things were wrong with the vehicle. First of all everything in the hood was loose, missing caps, clamps broken, bolts missing. The engine was missing 10 bolts. It didn't matter what you touched in the hood everything was loose. The battery could have fallen out at any time, wires were just hanging loose, the electrical box cap was just hanging. It has frame damage and structure damage and has an airbag malfunction. I was completely unaware of this. I went to sell my car and was told I cannot because Hgreg never sent in the correct paperwork to the DMV for the title. Hgreg has voided my registration completely while they were "trying to get my title." So legally I cannot drive my vehicle that I paid 41k. Hgreg never turned the title over to the dmv because they said they lost it. I don't think Hgreg ever had the title before they sold the vehicle to me. So now I am stuck paying on a loan for a vehicle that has no title. More

Report | Print

El comprador tenga cuidado. Tramposa,noventa dias y ahora mi auto no funciona. Ellos estan mentirosos. Solo para conseguir una venta.Sin llaves que funcionen,capó no abre español Tramposa,noventa dias y ahora mi auto no funciona. Ellos estan mentirosos. Solo para conseguir una venta.Sin llaves que funcionen,capó no abre español.No contesta mis llamadas. Me vendió basura, Tengo que devolver el auto to compañía financiera. Por favor no compre aquí!!!!! More

Report | Print

We were always hesitant about going to Hgreg because besides being a huge used car dealership, it was always busy. However we would like to share our experience with you. First, our sales specialist besides being a huge used car dealership, it was always busy. However we would like to share our experience with you. First, our sales specialist, Nathanel Gomez, was superb, kind, professional, caring and friendly. He went out of his way to satisfy us and ensured we were happy with the SUV we bought. It was not an easy buying experience due to our "credit" but they made it possible for us to leave with the SUV we chose!! Trust us when we tell you that they do care for their customers... We also want to mention the following Hgreg staff whom were also AWESOME and we can thank them enough for such EXCELLENT Customer Service!!!: Pedro and Moses (Sales Managers), Tommy (General Manager), Elizabeth (Service Department), Luis and Jonathan (Finance). Thank you again and Happy Holidays to all! More

Report | Print

Sold us a recalled car with a bad transmission. Tried reaching out and they are ignoring us because they know what they did. However I will be reaching out to the FL Attorney General, Consumer Affa Tried reaching out and they are ignoring us because they know what they did. However I will be reaching out to the FL Attorney General, Consumer Affairs, Better Business Bureau and contacting my own lawyer. They don’t answer calls or emails they will just send you to a voicemail and never call back and dodge you. So shady in my opinion. Very bad customer service. I WOULD REALLY RESEARCH before buying a car here. If you’re smart you’ll look someplace else. More

Report | Print

Es mi segundo auto que compro y la atención es INCREÍBLE SE LOS RECOMIENDO A TODOS SE LOS RECOMIENDO A TODOS More

Report | Print

Very accommodating and willing to help. Everyone was very helpful with the experience. Highly recommend Everyone was very helpful with the experience. Highly recommend More

Report | Print

The vehicles were in great condition, the service was awesome, and the whole buying experience transaction was really smooth. I will definitely be back to do business again. awesome, and the whole buying experience transaction was really smooth. I will definitely be back to do business again. More

Report | Print

Pedro is the best thanks me try 4 delear s different just Pedro help me Pedro help me More

Report | Print

Go see Carlos Rodriguez for efficient, honest sales service. Very satisfied w his knowledge and genuine concern for customer needs. Will send friends back. Loved it. service. Very satisfied w his knowledge and genuine concern for customer needs. Will send friends back. Loved it. More

Report | Print