Tommy Kendall

Jeep xx Charles CDJ has once again delivered exceptional service! After recently selling my old Jeep Compass, I decided to explore hybrid cars. Despite encountering some less-than-ideal experiences with oth service! After recently selling my old Jeep Compass, I decided to explore hybrid cars. Despite encountering some less-than-ideal experiences with other dealerships and their sales teams, we ultimately returned to our trusted choice: Jeep. Tommy warmly welcomed us, ensuring a seamless experience from start to finish. Vic,a familiar face, joined in to assist, leveraging our longstanding relationship to craft an exceptional deal. And of course, the highlight for my enthusiastic 4-year-old was celebrating with her favorite song. She eagerly anticipated the celebration since we stepped into the dealership. Thank you Tommy, Vic, Zuhri, Alexis and to the entire team for consistently going above and beyond for us! We will definitely be recommending friends and family for the amazing experience. More

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Peter is a great man and salesman. Very helpful with looking for the perfect car. Very helpful with looking for the perfect car. More

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From the moment I walked in the door until I was driving off in my new Ram. I experienced a Professional Atmosphere and had a Professional Experience . My Salesman Tommy Kendall couldn't have been more co off in my new Ram. I experienced a Professional Atmosphere and had a Professional Experience . My Salesman Tommy Kendall couldn't have been more courteous and helpful. The entire St. Charles Chrysler Dodge Jeep Ram Team was great! More

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I thought I had found my new future car online, but it was a 6 hr drive away. I contacted the dealer and spoke a salesman. I explained my situation and asked for pictures and videos of the vehicle, and he was a 6 hr drive away. I contacted the dealer and spoke a salesman. I explained my situation and asked for pictures and videos of the vehicle, and he gladly complied with my special requests. I placed all my ducks in order by contacting my credit union and insurance company for the imminent purchase. On arrival, I was gladly welcomed in a friendly manner. The vehicle was somewhat washed and parked by the front door, awaiting my inspection. It looked perfect at a distance, but then upon closer inspection, there were dents and flaws. Why was I not made aware of these. The vehicle was only a year old with under 10k miles. Ok, some blame goes to the previous owner, but how does a dealership not fix simple issues that could cost them a sale. Yea, I probably could have just bought the vehicle and done the approx $1000 of repairs myself, or the dealership could have done it pre-sale for a fraction of the price. I understand it's a used vehicle and some of the repairable issues might be acceptable to others who have no problem dropping $60,000 for an already damaged semi-new vehicle but not me. I guess the bigger issue I have is that I was not advised about the damage prior to making a 12 hr round trip. The dealer tried playing as if they were unaware of damage I easily pointed out. I'm sure they pointed out the same damaged to the previous owner when they purchased it for resale. Or maybe a simple car porter caused the damage, which the responsibility still falls on the dealership to fix the damage. It appeared that the dealership just wanted someone to physically visit with hopes that the damage is not noticed or maybe overlooked by an impatient customer. The truth is I probably would have happily completed the purchase if I was told ahead of time of the damage and also given a slight reduction in the asking price. Out of principle, I chose to take the "L" and walk away. I'm writing this to hopefully save someone else from going through the same frustration I encounter today, and the 1 star is well deserved. More

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They were easy to work with. I was in and out in a matter of a half hour. I was in and out in a matter of a half hour. More

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Tommy helped us from entering dealership to get our keys, he was helpful during entire process, I highly recommend to work with him. he was helpful during entire process, I highly recommend to work with him. More

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Friendly people and answer any questions you may have also work with you to get the best payment possible also work with you to get the best payment possible More

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He made the whole process more enjoyable, especially after we struggled so much at Carvana. He made it fun, too. after we struggled so much at Carvana. He made it fun, too. More

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Listened to what my goals were and how they could help us find our dream car find our dream car More

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The dealership made it quick and easy to buy a new car. They were patient and gave us every option available. It’s the second car we have gotten from here and we will be back for our next. They were patient and gave us every option available. It’s the second car we have gotten from here and we will be back for our next. More

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