40 Reviews
Write a ReviewDealership Experience
8 yrs, 11 mos
Industry Experience
15 yrs, 1 mo
40 Reviews of Tommy Luk
July 27, 2020
First class BMW dealer Highly recommend BMW of West Houston. They set the bar for other complimentary dealerships. Tommy Luk and Alonso Munozcano are exceptional and consist Highly recommend BMW of West Houston. They set the bar for other complimentary dealerships. Tommy Luk and Alonso Munozcano are exceptional and consistently go above and beyond to ensure client satisfaction. Pre-Sale and Post-Sale both Tommy and Alonso have ensured all my questions and concerns about my vehicle were addressed. They are both very reliable and follow through on their commitments. BMW West Houston is the premiere BMW dealership in the greater Houston area. More
Other Employees Tagged: Alonso Munozcano
July 24, 2020
Super fast and friendly Was able to pick the car online and handle everything remote- Tommy was excellent and made this surprise for my husband perfect! Thank you Tommy and t Was able to pick the car online and handle everything remote- Tommy was excellent and made this surprise for my husband perfect! Thank you Tommy and team! More
July 21, 2020
Outstanding experience at Momentum BMW West Houston We were in the market for a certified vehicle. Tommy Luk was my salesman and he was extremely knowledgeable, responsive, transparent, and fair. Over We were in the market for a certified vehicle. Tommy Luk was my salesman and he was extremely knowledgeable, responsive, transparent, and fair. Overall, most of the transaction was completed over the phone and the I purchased an excellent vehicle at a great price with an amazing warranty. I would certainly purchase another vehicle from BMW West Houston - Tommy Luk provided outstanding service, honesty, and a very good deal. More
July 21, 2020
Tommy luk is a great guy good salesman I will recommend Him Straight to the point no runaround thanks a lot man I’m real happy with this car first time ever buying a new car will go back once I pay this of Him Straight to the point no runaround thanks a lot man I’m real happy with this car first time ever buying a new car will go back once I pay this off going straight to Tommy More
Other Employees Tagged: Lourdes Ymson
July 14, 2020
BMW West H-town has always been great at finding the right car, accommodating my schedule, and providing an excellent service experience, pre and post sale. Thanks Tommy L and team. Cheers. right car, accommodating my schedule, and providing an excellent service experience, pre and post sale. Thanks Tommy L and team. Cheers. More
Other Employees Tagged: Alonso Munozcano
July 14, 2020
Awesome service Loved the experience . Tommy Luk was great and having someone as knowledgeable as Alonso made us feel comfortable and confident of our decision. Aweso Loved the experience . Tommy Luk was great and having someone as knowledgeable as Alonso made us feel comfortable and confident of our decision. Awesome duo. More
Other Employees Tagged: Alonso Munozcano
May 17, 2020
I came to the dealership not knowing what to expect. Tommy Luk game me the best customer experience anyone could expect. Went out his way to make sure i knew how all the components in the truck worked. Tommy Luk game me the best customer experience anyone could expect. Went out his way to make sure i knew how all the components in the truck worked. Let me test drive the car to show my wife the truck. Thanks a million Tommy. More
January 30, 2020
Excellent experience with Sales as well as finance. Everyone was friendly and accommodating. I love a bit farther away but would definitely come here for my future service and sales. Loved my experienc Everyone was friendly and accommodating. I love a bit farther away but would definitely come here for my future service and sales. Loved my experience. More
January 25, 2020
The showroom was nice and clean, with a lot of great inventory. Bought a beautiful X5. Tommy Luk and his assistant Alonzo were very knowledgeable and helpful. inventory. Bought a beautiful X5. Tommy Luk and his assistant Alonzo were very knowledgeable and helpful. More