Dealership Experience
9 yrs, 6 mos
77 Reviews
Write a Review77 Reviews of Tommy Severado
September 05, 2017
Pain-free car buying experience It is not everyday that you can say a car buying experience is pleasant but I can honestly say that every part of my experience with Avondale Toyota a It is not everyday that you can say a car buying experience is pleasant but I can honestly say that every part of my experience with Avondale Toyota and specifically with Tommy was great! Tommy was great to work with. I had heard the "One Person, One Price" with regards to Avondale Toyota and thought no way, but it was true - I dealt only with Tommy and was given the one best price (which was SIGNIFICANTLY less than the exact same car at other dealerships), there was no pressure for any add ons - the salesmen at Avondale get paid the same no matter what you pay so there is no pressure to jack up the price with all those add ons. I have been contacted by Tommy to make sure I am happy with my new car and to remind me he is available for any future needs or questions. I have already referred friends to Tommy and Avondale Toyota for their new car needs. More
September 04, 2017
Tommy was a pleasure to work with. I had a great experience, informative, but no pressure to make a decision. I appreciated Tommy's patient instruction to show me how to use new safety I had a great experience, informative, but no pressure to make a decision. I appreciated Tommy's patient instruction to show me how to use new safety features. Paperwork was explained and completed in an efficient manner. More
August 21, 2017
Toyota Avondale Delivers on the One Price Deal. I am a Toyota Brand fan - I can prove that because we are on our third Toyota - fist a Sienna, then a Sequoia and now a RAV4. With that said, I have p I am a Toyota Brand fan - I can prove that because we are on our third Toyota - fist a Sienna, then a Sequoia and now a RAV4. With that said, I have purchased all my Toyotas at Toyota Avondale in Avondale, AZ. In this last purchase, I was serviced by Tommy Severado. He made the transition so simple and effortless. While on the phone with him, he looked up our prior information on the system, and he even quoted me the price of the unit that I was interested in purchasing. In fact, he did so much more over the phone than what I was able to accomplish, during a 1.5hour visit to my local Surprise, AZ dealership. It was night and day the difference. Since I live in Surprise, AZ, I tried to do the sales transaction with the local dealership but the Sales Rep went to the back office a total of 8 times before the Manager came out to hear what I wanted as a price and monthly payment. It was very mentally draining! But at Toyota Avondale, Tommy had several cars ready for me to view. He answered all my questions. He had the paperwork done too. And to be perfectly honest, even though this was my third vehicle purchase from them, I tried to see if they would lower the cost of the vehicle by giving me a "Loyalty Reward" and the answer was no - they are a true "One Price Mentality"...and that works for me because I know I am getting their best price up front. I highly recommend Toyota Avondale and please go see my now friend: Tommy Severado, he will take good care of you. More
April 29, 2017
I love Avondale Toyota! I am a loyal Avondale Toyota customer! We purchased a second family vehicle today from Tommy Severado. Tommy was super patient, answered all our quest I am a loyal Avondale Toyota customer! We purchased a second family vehicle today from Tommy Severado. Tommy was super patient, answered all our questions, was never pushy and very efficient. I recommend AT and Tommy to purchase your Toyota. More
February 28, 2017
Great Experience Tommy Severado did a great job getting us into our new Toyota Tacoma. They were very responsive on their chat. Set up an appointment to test drive. Th Tommy Severado did a great job getting us into our new Toyota Tacoma. They were very responsive on their chat. Set up an appointment to test drive. They had it ready for us when we got their and Tommy was very helpful and low pressure. I will be recommending family and friends. More
February 26, 2017
Tommy Makes Deals Happen Tommy Severado is the only guy I bring my friends and family to buy vehicles. Other Dealers just made excuses as to why I didn't "qualify" with my cre Tommy Severado is the only guy I bring my friends and family to buy vehicles. Other Dealers just made excuses as to why I didn't "qualify" with my credit for a Lease so I could have a dependable work truck. But Tommy MADE IT HAPPEN and so I drove home that day with a new 2015 Tacoma for my new job. Last year my Sister and Brother-in-Law got jacked around by a Chevy Dealer on a USED truck they snatched back after 10 days because the Dealer couldn't find a Lender. The same Dealer even turned me down as a co-signer!! I drove them to see Tommy that same afternoon and for less money a month, they drove home in a NEW TUNDRA!! It's their first ever new truck so, no more used "junk". Before we drove over Tommy reassured us over the phone it's OK and then he MADE IT HAPPEN. I just swapped my 2015 for a 2017 Tacoma and because it held it's value it was ZERO out of pocket and my Niece is now driving her first truck for her job because Tommy reassured her he would get it done. Tommy knows his stuff, will tell you the TRUTH and what it takes to drive home what you want to buy. I'll never go anywhere else to buy a car or truck than Avondale Toyota and with only Tommy Severado. More
February 16, 2017
It's the only dealership we will buy from I bought a pearl red 2017 Camry a few days ago. It is the third vehicle my husband and I have bought from Avondale Toyota. It's the only dealership we I bought a pearl red 2017 Camry a few days ago. It is the third vehicle my husband and I have bought from Avondale Toyota. It's the only dealership we will buy from. Our salesman was Tommy Severado. He is amazing and I left feeling I got a really good deal on the car of my dreams. Great people who treat you the way they would want to be treated. Tommy you're a great guy and we'll be seeing you when my husband needs a new truck. More
November 11, 2016
Purchased a second vehicle This is our second purchase from this dealership with two different sale reps. Both times were identical - in a good way! Both times all questions wer This is our second purchase from this dealership with two different sale reps. Both times were identical - in a good way! Both times all questions were heard and addressed. Avondale Toyota Scion starts the experience right by not hounding you immediately with a sales force. A customer service rep asks how s/he can help and radios to the appropriate person. We weren't pushed towards anything we didn't want. Test drove as many vehicle as we choose, without pressure. We were trying to weigh our options between new and used to see which would prove to be the best deal. The numbers are inputted into a computer program and the numbers compute to let you know exactly what-is-what. After all-said-and-done, we only spent a bit over three hours from start-to-finish!!! We have never experienced such a well oiled machine that allows you to achieve what you want without the usual car sales pressure. THANK YOU, AVONDALE TOYOTA/SCION!!! More
September 12, 2016
Nice customer service Tommy at Avondale Toyota was great to work with. He was very knowledgeable and was a no pressure kind of guy, which was very refreshing after my prev Tommy at Avondale Toyota was great to work with. He was very knowledgeable and was a no pressure kind of guy, which was very refreshing after my previous interactions at other dealerships. More
September 02, 2016
Amazing Tommy was amazing to get me a brilliant price for two trade ins to purchase a new Highlander ... He also had to work to get the color I wanted... JUST Tommy was amazing to get me a brilliant price for two trade ins to purchase a new Highlander ... He also had to work to get the color I wanted... JUST OUTSTANDING More