Tonci Klaric

Pleasant experience with the team there. Very professional and friendly. Communication throughout the process was on top. Very professional and friendly. Communication throughout the process was on top. More

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The dealership is the best place to buy a Toyotas, their team of professionals salesman are very friendly and knowledgeable. team of professionals salesman are very friendly and knowledgeable. More

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they were punctual picking up the car and bringing it back. It works well now back. It works well now More

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Enjoyable sales and staff but might be a little more prompt in try heir efforts. prompt in try heir efforts. More

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Great attention from Mo Hashem. Good price. Prompt and personable processing of the various required documents. Good price. Prompt and personable processing of the various required documents. More

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Than is the best! He was extremely communicative from the moment I contacted the dealer about the car. He had the car waiting for me when I arrived at the dealership a He was extremely communicative from the moment I contacted the dealer about the car. He had the car waiting for me when I arrived at the dealership an hour before it closed, and stayed with me during the following 3 hours while I completed the purchase -- Tonsi was also excellent to work with and very patient even though it was very late at that point and we all wanted to go home! . Before coming to Koons I had very disappointing experiences during the car shopping process, I was so happy to meet Than and receive such EXTRAORDINARY customer service. I will be sure to reach out to Than in the next couple of years when I expect to purchase another vehicle. More

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Thank you Carmen and Tonci for all your help on buying my new car, Carmen super polite and helpful and Tonci for doing the finance part. Thank you new car, Carmen super polite and helpful and Tonci for doing the finance part. Thank you More

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Dwight my salesperson was outstanding, very knowledgeable, friendly and made me feel like family. Tonci in Financing was also outstanding. Friendly and explained everything in a professional ma knowledgeable, friendly and made me feel like family. Tonci in Financing was also outstanding. Friendly and explained everything in a professional manner. Financing numbers were great. Thank you Koons for a great sales experience. More

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This is my 3rd vehicle I have purchased from Muhammad Khan at Tysons & extremely satisfied. Khan at Tysons & extremely satisfied. More

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Incompetent, disorganized and dishonest. The latest in a series of screw-ups -- they charged me to register the vehicle they sold me in Vermont, where I live. Then they forgot to register it. That was two m series of screw-ups -- they charged me to register the vehicle they sold me in Vermont, where I live. Then they forgot to register it. That was two months ago. Now they tell me they won't refund the money paid, including sales taxes, unless I provide impossible to get documentation. When I bought the car, I offered full price. They then added $2400 in bogus fees. When I pointed out that that was dishonest and probably illegal, they reduce the fees to $900. Then they lost one of the two keys that came with the car. To get a replacement, they told me I had to drive 4 hours. I ended up making a deal with the dealer's locksmith to get two extra pairs and pay for one of them. Everything that should be simple is difficult. Nothing is what it seems to be with these people. More

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