Tony Alcantar
Tony Alcantar at INFINITI of ONTARIO

Tony Alcantar | Page 3

Service Manager

INFINITI of ONTARIO

2192 Inland Empire Blvd
Ontario, CA 91764

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4.9
73 Reviews

Dealership Experience

10 yrs

Industry Experience

27 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.9

73 Reviews

Write a Review

73 Reviews of Tony Alcantar

February 17, 2024

Dealership Rating
Employee Rating

I’m so completely satisfied with this INFINITI dealership . Thank you John Yarber and Tony Service manager for advising me the best for my Q50. I will come back to continue in my service needs. Thank you More

by Dannyappleocean11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Yarber

Feb 23, 2024

INFINITI of ONTARIO responded

Danny, Thank you for the kind posts and continued loyalty. I will make sure I share your post with bot Tony and John, I know how much they will appreciate it... Thank you again, Cordy Cerami

Feb 23, 2024

Dannyappleocean11 responded

Thank you Mr. Cordy Cerami. I will return to continue service to my Q50 and I will promote your Dealership for sure, word by mouth and social media.

Nov 18, 2024

Dannyappleocean11 responded

Thank you. I will come back again.

December 02, 2023

Dealership Rating
Employee Rating

The service took to long and we had to return several times to have our recently purchased car repaired. We purchased a CPO which we were told, believed, and given documentations that showed our car was More

by jmdn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brooke Ranger , Saul Lopez

Dec 07, 2023

INFINITI of ONTARIO responded

Hi Javier, Thank you for taking time to discuss your concerns with us and allowing us the opportunity to correct them. We're glad to hear that Tony was able to rectify your service concerns. If anything else comes up, please don't hesitate to contact us directly. Regards, Andrew A.

Dec 08, 2023

jmdn responded

It took a lot of effort on our part and we had to get Infiniti consumers affairs involved to rectify the problem.

August 26, 2023

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Employee Rating

Very happy with my recent repairs. They kept me informed every step . Employees were very helpful. Love the delivery service!! More

by Mcgun56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Longridge

Aug 30, 2023

INFINITI of ONTARIO responded

Thank you for the kind post. The entire team always appreciates a great 5 stars review... Thank you again, Cordy Cerami

June 30, 2023

Dealership Rating
Employee Rating

Outstanding service as usual. Brooke is my go to service girl! I love her. She always takes good care of me and my car. The service manager Tony always welcomes me and makes m More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brooke Ranger

Jul 05, 2023

INFINITI of ONTARIO responded

Laura, Thank you post your super kind accolades about Brooke. I will make sure to share your post with her and I know how grateful she will be... Thank you again, Cordy Cerami

October 29, 2022

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Employee Rating

Andrew and Tony were just wonderful. My SUV made a horrible fan noise and then smelled like it was burning. Recall notice completed and found a plastic bag under the carriage and yes it More

by Dottie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cordy Cerami, Andrew Attalla, Joselyn Santos , Tawfek picked up and delivered my vehicle. So pleasant

Nov 02, 2022

INFINITI of ONTARIO responded

Dottie, Thank you as always for your continued loyalty and for taking the to post your more than kind comments. Stay well and we'll see you soon... Thanks again, Cordy Cerami

January 23, 2022

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Employee Rating

Great service as always! I’ve always brought my car here and they always come through! Joselyn and the whole service team do an outstanding job! Thank you! More

by Tony A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Attalla, Joselyn Santos

November 15, 2021

Dealership Rating
Employee Rating

Joselyn and the whole service team at INFINITI of Ontario is awesome! Great customer service. They kept me informed on the status of my Q50 while I waited. Would definitely recommend INFINITI of Ontario. More

by Tony A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Attalla, Joselyn Santos

October 19, 2021

Dealership Rating
Employee Rating

Took my car in for tire maintenance. Joselyn was awesome! Great service as always. Definitely recommend INFINITI of Ontario! More

by Tony A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Attalla, Joselyn Santos

October 07, 2021

Dealership Rating
Employee Rating

Joselyn was awesome! The service team at INFINITI of Ontario is fantastic. Will definitely recommend this dealership. More

by Tony A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Attalla, Joselyn Santos

June 22, 2021

Dealership Rating
Employee Rating

Great service great car! Dealership and staff are top notch! More

by SChugh
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cordy Cerami, Mouris Haddad , Manuel Fuentes, Jerome Porter

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