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Tony Alicea
869 Reviews
Tony has been with Curry Honda for over 15 years. He has been a Lube technician, Dispatcher and Service advisor. He has plenty of Honda skills to help you out if you come to the Curry Collision Center.
Read moreDealership Experience
25 yrs, 5 mos
Industry Experience
25 yrs, 5 mos
Languages Spoken
English
Spanish
869 Reviews
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869 Reviews of Tony Alicea
March 09, 2021
Poor and disappointed with service! I have trusted Curry Honda for many years servicing my cars even though I do not own Honda cars! I brought my Toyota RAVA-4 after trying to jump but accidently lines cros Honda for many years servicing my cars even though I do not own Honda cars! I brought my Toyota RAVA-4 after trying to jump but accidently lines crossed and I knew some fuses blew. I brought in the car because some light were on and blower motor for heat was not working which I mentioned to Jevon. So I was told that first they will do diagnosis for the car and call me back. I received a call that they found the problem. They changed the fuses which I expected was the problem and called to let me know that the car is all set to be picked up. As I was talking to Jevon, he told me the heat is still not blowing though! And that if I wanted this fixed, I will bring it another day , I will be charged again diagnosis fee as this would be considered another whole different problem! That's was like a slap on my face! I drove all the way from Wilbraham, and tried to negotiate with Jevon and flatly told me that he will not fix this problem and I then wondered why I would pay another diagnostic fee to be told that motor blower is not working! I requested to speak to the manager-a guy called Tony Alicea who was not helpful at all! He is not compassionate and does not listen to customers! I decided to pay and take the car to Toyota dealer and I was very disappointed to learn that I was exorbitantly charged for changing fuses- 28 dollars for fuses and 300 something for labor!!!!! I took my car to Lia Toyota Wilbraham who were very nice--I explained the problem and they knew right away that blower motor needed to be changed. And by the way, they waived diagnostic fee, replaced the blower motor and got my car back the following day at 8am! I had always had good experience with Honda Curry over the years and this was terrible to say the least! Even after moving from Chicopee to Wilbraham, I have always drove back to Chicopee for service! I know you need to make money but to be told that I would be have to pay fee for another diagnosis after paying the first one-that was horrible! More
by FINLAYOT
Verified CustomerOther Employees Tagged: Jevon Ramsay
March 04, 2021
ANDREW BASSETT WAS AMAZING TO WORK WITH HE SENT ME OVER THE VEHICLE A DAY LATER HAD THE CAR ID ALSO LIKE TO THANK TONI A,BRANDON M ,JASON A AND THE REST OF THE TEAM OVER AT CURRY THE VEHICLE A DAY LATER HAD THE CAR ID ALSO LIKE TO THANK TONI A,BRANDON M ,JASON A AND THE REST OF THE TEAM OVER AT CURRY More
by JOJOBANDZZ
Other Employees Tagged: Will Fathi-Ahmed, Andrew Bassett, Jason Aller, Brandon Morgado, Armando Eugenio
February 26, 2021
I brought my car in because of a recall due to corrosion on the driveshaft. I was taken in right away and told what was going to be done and the amount of time it would take to correct the problem. Tony was on the driveshaft. I was taken in right away and told what was going to be done and the amount of time it would take to correct the problem. Tony was informative and polite. Hopefully I have his name correct as the service manager. More
by Warmanlynn
February 26, 2021
EVERYTHING IS GOOD ONLY PRICE IS TOO HIGH. FOR THIS CONSIDER ABOUT THAT. PRICE HIGH FOR OIL CHANGE OR ANY KIND OF MAINTENANCE WAY HIGH. CONSIDER ABOUT THAT. PRICE HIGH FOR OIL CHANGE OR ANY KIND OF MAINTENANCE WAY HIGH. More
by SAB1589
Other Employees Tagged: Andrew Bassett , Pedro Reyes III
February 23, 2021
I normally work with Tony or Brandon and have gotten excellent service from them. This last visit I worked with Ryan Orr. He was very thorough and helpful. He explained everything on the service paperwo excellent service from them. This last visit I worked with Ryan Orr. He was very thorough and helpful. He explained everything on the service paperwork. Overall excellent customer service from Ryan. All the work done on my car was quality work. this is why I’m a returning customer. More
by adamk1989
Other Employees Tagged: Brandon Morgado , Ryan Orr
February 19, 2021
These guys always take care of me and my family! Highly recommended service dept. Tony took exceptional care of my vehicle despite it not being a Honda and never recommends more than my car really needs! recommended service dept. Tony took exceptional care of my vehicle despite it not being a Honda and never recommends more than my car really needs! More
by Krista
Other Employees Tagged: Jason Aller, Brandon Morgado , Ryan Orr, Jevon Ramsay, Pedro Reyes III
February 17, 2021
Tony Alicea was knowledgeable, very, accommodating and is always a pleasure to work with. I Have been using Curry Honda service department for many years and I am consistently very pleased. is always a pleasure to work with. I Have been using Curry Honda service department for many years and I am consistently very pleased. More
by CMNAHORNIAK
February 11, 2021
Always polite and expedited service, especially with Tony and Brandon. They are both very personable and are quick to answer questiond or concerns. Highly recommend both! and Brandon. They are both very personable and are quick to answer questiond or concerns. Highly recommend both! More
by Zwalas
Other Employees Tagged: Brandon Morgado
