Tony Bertocci | Page 14

The team provided great help and advise. Thank you for taking the time to help me Thank you for taking the time to help me More

by BILL.S.US Verified Customer Verified Customer

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Tom is always so helpful, this is the second vehicle I have gotten with the help of Tom! He makes everything easy and stress free! have gotten with the help of Tom! He makes everything easy and stress free! More

by XOGABRIELLE13XO Verified Customer Verified Customer

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We were treated very professionally by everyone at Hyannis Honda. The entire process of receiving the new vehicle went well. Hyannis Honda. The entire process of receiving the new vehicle went well. More

by BARBBACH Verified Customer Verified Customer

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I wanted a car exactly like the one I had with the same options and features. Found out after I made the purchase that it is missing a few features such HomeLink, cargo cover, He told there was couple of i options and features. Found out after I made the purchase that it is missing a few features such HomeLink, cargo cover, He told there was couple of items, such as heated steering wheel, foot release tailgate and one other thing which was not important. I asked for a printout of the car features and option, he proceed to tell me is not available and they don't do that anymore. Seriously, every car has a window sticker displaying features and options. I have been buying cars in my 50 years of driving, and never had a car where I had to call my insurance company for my registration, so I can get my car inspected. This all the responsibilities of a dealership. Dealer does not listen to customers and anxious to push cars out. Back in July, I was doing research on cars for my grandson, at time you were interested in me signing the paper. Asked for salesman to called back but he never did. I don't remember his name. The next day I purchased a car from your competitor. Just 2 weeks ago I purchased another car from your competitor for my granddaughter. I was impressed with your dealership back in 2020 with dealership when I bought our first CR-V, today I am not. I know you need to sell cars, but as a customer it is quite obvious that you want to push cars and sign now. I was completely turned off. Since I bought 2 cars from your competitors, it was a much nicer experience and did not experience what I went through. And by way, your Service department is great. More

by WATERKULA Verified Customer Verified Customer

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Great customer service. My salesman, Tony Snyder and the Sales Manager, Tony Bertocci did a great job. Shane did a great job explaining the paperwork, and Steve the detailer My salesman, Tony Snyder and the Sales Manager, Tony Bertocci did a great job. Shane did a great job explaining the paperwork, and Steve the detailer had the car looking great. More

by MIKERYANREDDOOR Verified Customer Verified Customer

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Always friendly, helpful and knowledgeable. First rate experience! I would recommend this dealership for sure. First rate experience! I would recommend this dealership for sure. More

by JUDYJONES33 Verified Customer Verified Customer

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Excellent transaction from start to finish. I love the Honda vehicles especially the CRV’s. The sales and service and finance departments are top notch. Great doing business with Hyannis Honda. I love the Honda vehicles especially the CRV’s. The sales and service and finance departments are top notch. Great doing business with Hyannis Honda. More

by Honda Family Verified Customer Verified Customer

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Very welcoming and courteous. I was very impressed. I had three criteria, and I was able to satisfy two of them. I was very impressed. I had three criteria, and I was able to satisfy two of them. More

by RAALDEN Verified Customer Verified Customer

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Hyannis Honda is our go to car dealer. This is our 4th vehicle from them. Peter Stout is great. Listens to what we are looking for. No high pressure sales. I highly recommend them and Pete This is our 4th vehicle from them. Peter Stout is great. Listens to what we are looking for. No high pressure sales. I highly recommend them and Peter. More

by CRV Owner Verified Customer Verified Customer

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Customer service was not great and the negotiation was not enjoyable. Peter was good but preoccupied both times I saw him. Waited way to long--two hours--to get the car and do the closing. not enjoyable. Peter was good but preoccupied both times I saw him. Waited way to long--two hours--to get the car and do the closing. More

by emmahan Verified Customer Verified Customer

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