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Tony Burkhalter
Tony Burkhalter at Mullinax Buick GMC

Tony Burkhalter | Page 8

Service Advisor

Mullinax Buick GMC

833 Eastern Blvd
Montgomery, AL 36117

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4.6
154 Reviews
4.6

154 Reviews

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154 Reviews of Tony Burkhalter

October 18, 2023

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Employee Rating

Price increased for Oil Change. Too long for oil change and tire rotation. 2 1/2 hrs. More

by JAADS7522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2023

Mullinax Buick GMC responded

Thank you for your feedback. We apologize for the extended wait time and will work on improving our efficiency. Your experience is important to us, and we hope to better serve you in the future.

October 13, 2023

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Employee Rating

They did a pretty respectable job. It would be a better experience if they kept you more informed on the status of your service. You pretty much just hope you will get to leave before More

by IDEACST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Jackson , Matthew Owens

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Oct 14, 2023

Mullinax Buick GMC responded

Thank you for the feedback. We strive to provide the best service and will take note of your suggestion about keeping customers better informed. We apologize for any inconvenience and will work to improve this aspect.

October 10, 2023

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Employee Rating

The service was great and Tony always does a good job and want buy new car no would come out talk me. Mr stephens More

by TYSPOOHB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 11, 2023

Mullinax Buick GMC responded

Thank you for your feedback. We're pleased to hear that Tony consistently provides great service. We apologize for any inconvenience you faced regarding the purchase of a new car. Please know your satisfaction is essential to us, and we're always here to assist you further. Thank you for choosing us, and we appreciate your business!

October 09, 2023

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Employee Rating

Very courteous at check in. Everything went well.. no complaints. Will recommend to family and friends. More

by JW003460
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Service Time
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Recommend Dealer
Yes
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Oct 10, 2023

Mullinax Buick GMC responded

Thank you for your recommendation!

October 09, 2023

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Fast and friendly service and good advice. Will be coming back. Making arrangements for tires next More

by MIKELUCAS305
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2023

Mullinax Buick GMC responded

Mike, thank you for your feedback. We're pleased to hear that our team provided fast, friendly service and valuable advice. We look forward to assisting you with your tire arrangements and any other needs in the future!

October 09, 2023

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The service was great but, sitting almost two hours waiting on a oil change and tire rotation is ridiculous. More

by GARDNERSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2023

Mullinax Buick GMC responded

Thank you for sharing your feedback. We're glad to hear that you found our service to be great. However, we apologize for the extended wait time you experienced. We'll work on improving our efficiency to provide a better experience in the future. Your patience and understanding are appreciated.

October 08, 2023

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Employee Rating

Always let you know where they in regard to you car service. Outstanding, quality service. More

by eljew5118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Smith

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Oct 09, 2023

Mullinax Buick GMC responded

Thank you for your feedback. We're delighted to hear that our team consistently communicates the status of your car service and provides outstanding and quality service. Your satisfaction is our top priority, and we're always here to assist with any of your car needs!

October 02, 2023

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Employee Rating

Excellent service ,didn't have to wait long and Tony gave me good ideas on what to do with my car More

by BURKEM
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2023

Mullinax Buick GMC responded

Thank you for the feedback. We're glad to hear that Tony provided excellent service and valuable suggestions for your car. We appreciate your trust in us!

October 02, 2023

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Fixed my problem in a timely manner, service manager was great to work with and courteous. More

by JEALUM
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2023

Mullinax Buick GMC responded

Thank you for your feedback. We're pleased to hear that our service manager provided great and courteous assistance. We aim to resolve issues promptly for our valued customers!

September 30, 2023

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Employee Rating

Did not have any issues with service. They got me in when they said they would and fixed the problem. More

by CASY329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Blackeney, Chris Blackwell, Christopher Smith

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Oct 01, 2023

Mullinax Buick GMC responded

Thank you for the feedback! We're glad to hear your service experience was seamless and timely.

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