Tony Byrd
Tony Byrd at Hi-Line Autohaus
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Tony Byrd | Page 2

Team Member

Hi-Line Autohaus

6411 East Independence Boulevard
Charlotte , NC 28212

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4.9
56 Reviews
4.9

56 Reviews

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56 Reviews of Tony Byrd

December 27, 2023

Dealership Rating
Employee Rating

Great experience working with Tony, Randy and the team. Everyone was very professional. Tony was very knowledgeable about the vehicle we purchased and answered all the questions we had. I was so nervous bu More

by Phyllis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Dominguez, Rob Cornwell

Jan 03, 2024

Hi-Line Autohaus responded

Thank you for the great review, we appreciate your business and Welcome to the Hi-Line Autohaus family! Enjoy your new vehicle and thanks again!

December 24, 2023

Dealership Rating
Employee Rating

Drove 90 minutes and waited for an hour for someone to help us. Bought the car - they didn’t fill it with gas, didn’t clean it, no owners manual on a 2021, and only 1 set of keys. Would not recommend. Wil More

by Mlgmlgmlg3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Drew McGovern

Dec 27, 2023

Hi-Line Autohaus responded

We’re sorry to hear your experience did not meet expectations. We want all of our clients to have a great experience with us when buying their next vehicle. As stated on our website, we can’t guarantee that every vehicle we sell comes with two sets of keys or owner’s manuals. We price our vehicles accordingly to make sure we’re offering a fantastic value to our clients. While many New vehicles are guaranteed to have full tanks of gas by the manufacturer as part of the vehicle’s invoice, we ensure that all of the Used vehicles we sell leave with at least half a tank of gas, on us. Finally, while we can’t always complete a delivery detail on deals completed after business hours, we always make a promise that we will detail your car in the future. That is a promise we are still happy to keep for you as well! Our General Sales Manager has tried to reach out to take your feedback directly, and would be more than happy to address these items with you.

Dec 29, 2023

Mlgmlgmlg3 responded

The worst car purchasing experience I’ve ever had. I’ve purchased quite a few cars. The response is a joke. Nothing was mentioned at the time of purchase. But we found clumps of hair in the cup holders and there are more. Buyer beware, stay away from this dealership.

December 18, 2023

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Employee Rating

Tony was a pleasure to work with and very personable. Everyone was friendly at Hi-Line. Would recommend friends and family! More

by awlentz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 19, 2023

Hi-Line Autohaus responded

Thank you for the review. We appreciate your business and welcome to the Hi-Line Autohaus Family!

December 12, 2023

Dealership Rating
Employee Rating

I had an amazing experience here at this dealership! Mr.Byrd was the absolute best! He was personable and made me feel welcomed. He answered all of my questions with no hesitation. I’m so glad I came ac More

by Faith J.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Bogert , Kenneth (Ken) Kavanaugh

Dec 13, 2023

Hi-Line Autohaus responded

Thank you for the great review Faith! We appreciate your business very much! Welcome to the Hi-Line Autohaus family!

December 10, 2023

Dealership Rating
Employee Rating

Great job, we are very happy with our new jeep. The sales team did an excellent job. More

by rickytaylor0912
Recommend Dealer
Yes
Dec 13, 2023

Hi-Line Autohaus responded

Thank you for the great review! We appreciate your business and welcome to the Hi-Line Autohaus family!

November 24, 2023

Dealership Rating
Employee Rating

Tony Byrd was the best very professional. Great experience we were not disappointed & you won’t either. Go check him out!!!!! More

by Shevelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 29, 2023

Dealership Rating
Employee Rating

Love my new car. Great product, professional sales, professional service. Will recommend others to give you a look. Thanks More

by Jmillerjr47
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Rich Bogert , Randy Dominguez

September 15, 2023

Dealership Rating
Employee Rating

Tony Byrd is a pleasure to work with. So nice and very helpful. The car that I purchased is great and was a good deal. Everyone that was there were friendly and knowledgeable. More

by suegugie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 27, 2023

Dealership Rating
Employee Rating

I love my BMW SUV! Everyone involved from sales to financing were awesome. Rich is a very caring and considerate salesman. I highly recommend Hi-Line Autohaus for More

by cathyfoxx19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Bogert, Morgan Marlowe, Drew McGovern, Tom Baker, Randy Balzer, Carlos Marino , Ali Talebi, The nice man walking around making sure my BMW was cleaned in a timely manner.

July 21, 2023

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Employee Rating

Hi quality luxury vehicle and great customer service from start to finish. Rich, we witnessed Customer Service at its best yesterday. You not just delivered what we wanted but in a manner that made us just More

by Joel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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