Tony Figueroa | Page 3

Great service; professional, attentive and timely. The staff was prompt to check my vehicle when I arrived. They were honest about what items needed to be addressed and suggested additional services f The staff was prompt to check my vehicle when I arrived. They were honest about what items needed to be addressed and suggested additional services for my next visit. More

by gnash25 Verified Customer Verified Customer

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Service department Jorge Baez is great, very accommodating knowledgeable and kept me informed on what was going on with my car. accommodating knowledgeable and kept me informed on what was going on with my car. More

by hgmgm1231 Verified Customer Verified Customer

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The service department did an excellent job. They were very professional and extremely welcoming. Great job!!! They were very professional and extremely welcoming. Great job!!! More

by BDR1 Verified Customer Verified Customer

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Clean environment Clarity from the service provider on work being performed Attention to detail Excellent customer service Car was left clean upon return work being performed Attention to detail Excellent customer service Car was left clean upon return More

by CUTIEGRANDE Verified Customer Verified Customer

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On my first visit I asked for direction to the waiting room, one of the associate replied ”it’s in there”. I found my way, but to my surprise, the same individual came up to me and said “ I see you found room, one of the associate replied ”it’s in there”. I found my way, but to my surprise, the same individual came up to me and said “ I see you found it”. In smug tone. My second visit, I was assigned Gabriel. I told him I about the weather strips around the windshield was falling apart because the rubber rotted and that there is a rattling from the right front speaker. Before I could explain he just cut me off, saying we can’t do that today, no explanation and he did not take note. He just proceeded to tell me that he was going to change the oil and rotate tires a cost of $128.00. I told him I did not need a rotation because mileage was only 2083 miles, and that I was promised 2 free oil changes with the purchase of the 2023 Rogue New. He went away and came back telling me I have to pay for the oil change because it is no longer in the system. No mention of the rattling of the speaker and it was not noted. I asked about the weather strips, he said the parts are coming from Orlando so it could not be done. I told him to know when the parts arrive. 2 weeks passed no call, I called him, he said it was on back order. Totally different story. 1 month, I called again, he said he had only one piece. I asked if he could call another Nissan dealer to see if they have the parts, he told me I could. He showed no concern. This is my 4th vehicle with Nissan and it will probably be my last. My first was Datsun B210, then a Maxima, then an Altima and now this Rogue. I will not go back to the Weston Dealer again. I had one problem with the Altima, the dashboard melted and cracked. I called for recall, and was told only the 2008 was recalled mine was 2007. I kept the Altima because I had a good run without any mechanical troubles and I just covered the cracks. I lost some value when I sold it in order to buy this 2023 Rogue. Now I am afraid less than 2 years and the weather strips melted, hardened and just fell apart. They fixed it but It is not to the original standard. I know I will probably loose value again. I am disappointed. More

by BBALLEYNESIMPSON Verified Customer Verified Customer

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Service was quick and efficient Service tech kept me informed through every step of the process informed through every step of the process More

by BARBARA.SIMMONS Verified Customer Verified Customer

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The service at Weston Nissan is always fast and friendly! Thank you for everything again! Thank you for everything again! More

by SARAHDEVINE10 Verified Customer Verified Customer

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The service is quick and honest. And I love my Nissian Kicks . They always send specials for maintance And I love my Nissian Kicks . They always send specials for maintance More

by ONETINK1212 Verified Customer Verified Customer

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Gabriel was fantastic. Always nice to have a rep that cares and makes sure your needs are met. Always nice to have a rep that cares and makes sure your needs are met. More

by PEANUT158 Verified Customer Verified Customer

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Great customer service. Was very thorough and quick and explained everything that was needed. Thank you Was very thorough and quick and explained everything that was needed. Thank you More

by LACEY.FARWELL Verified Customer Verified Customer

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