Tony Khoury | Page 10

Extremely Satisfied Customer! I would highly recommend Paula and Dover Honda. A lot of us dread car shopping because of how pushy the sales people are however Paula listens to wha I would highly recommend Paula and Dover Honda. A lot of us dread car shopping because of how pushy the sales people are however Paula listens to what your needs are and strives to find just what you are asking for. She reviews the details and makes the best recommendation based on your needs and not hers or the dealerships. Great car buying experience. This is the second Honda that I have purchased at this location and both times were great experiences. More

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Allen I would like to comment on the great car buying experience I had with Allan Lepler at Dover Honda. This is my 4th Honda and one of many car buying exp I would like to comment on the great car buying experience I had with Allan Lepler at Dover Honda. This is my 4th Honda and one of many car buying experiences. Allan made this purchase very easy for me and worked very hard to get the payments to exactly where they needed to be to fit into my budget. He has superior product knowledge and excellent interpersonal skills. Allan made me feel as if we had known each other for years. I did not feel like I was at a car dealership. Thanks Allan for making this a very pleasant car buying experience for me. More

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EXCEPTIONAL! Exceptional experience from start to finish! I was pleasantly and professionally greeted at the front door by Devyn. She took the time to listen to my Exceptional experience from start to finish! I was pleasantly and professionally greeted at the front door by Devyn. She took the time to listen to my needs and helped match me with not one, but two vehicles! The car buying "process" was just the opposite of what I had anticipated. Devyn made it not only easy, but fun as well! No pressure, no gimmicks- just genuine people looking to change the stigma behind car buying. And let me tell you, that is just what they did! Sarah, in finance, made the paperwork easy and seamless! Devyn, Sarah, and Tony even stayed late to ensure the delivery of both vehicles. If you have a need for a new or used vehicle, be sure to go see these folks! More

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Merz Family Everyone was available, knowledgeable and prompt. The process was smooth and they did everything necessary to accommodate us, including allowing the t Everyone was available, knowledgeable and prompt. The process was smooth and they did everything necessary to accommodate us, including allowing the time for us to run home to feed our 7 month old in the middle of the sale!! More

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Devyn worked hard to win my business Devyn earned my business over 11 Honda dealerships. She answered my inquiry quickly and (of course!) came through when it mattered on my asking price. Devyn earned my business over 11 Honda dealerships. She answered my inquiry quickly and (of course!) came through when it mattered on my asking price. More

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Fisrt Time Car Buyer Working with the staff at Dover Honda was such a pleasure. They set the bar very high with making my first car buying experience effortless and comple Working with the staff at Dover Honda was such a pleasure. They set the bar very high with making my first car buying experience effortless and completely enjoyable. Paula had such a great attitude and energy about her, which made me feel comfortable throughout the entire process and took away from any anxieties/ reservations I had about purchasing my first car by myself! She chose the perfect used car for me, in unbelievable condition, and at a ridiculously good price. Tony was super helpful and gave me an incredible deal on my trade in, Marsha worked so hard to get me approved for a loan and made the paperwork process quick and easy to follow, and Bob Drake made sure that my experience was seamless and that I was happy with my purchase. Although I'm new to the car buying experience, the atmosphere at Dover Honda was unlike anything I've felt at any other dealership I've been to. There was zero pressure to upgrade to anything that was out of my price range. The whole process was transparent and I knew that no numbers were being hidden from me. Thank you so much to everyone who helped me through this process and for giving me the most upfront and honest service. I highly recommend this dealership to anyone and everyone! :) More

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Go2Paula I don't even know where to begin... Having not only seen how some dealerships operate behind the scenes, to the front lines of the car shopping/buying I don't even know where to begin... Having not only seen how some dealerships operate behind the scenes, to the front lines of the car shopping/buying experience from a customer perspective, Dover Honda is by far the most professional and up front dealership in New England. Not only do they make sure your expectations with the car, budget, and trust are met, but you can count on the staff to be there for you after the sale. They will follow up any questions, comments, or concerns and do their best to address any issues. The service department is very convenient with no appointment necessary for an oil change/ tire rotation! Walking into the dealership, you do not have the need to haggle on the used vehicles because the used car manager (Tony Khoury) sets the most aggressive pricing in NE (on QUALITY used vehicles), they will also honor any reasonable offer on a brand new Honda. As you can see from reviews below, many customers are pleased with the way Paula Redden conducts business. She will work tirelessly to not only make the sale, but more importantly have you leaving with a permanent smile on your face. Oh! And a new car! Paula is the most genuine and caring person you will meet and that is hard to come by. The sales managers most importantly, Bob Drake (Uncle Bob), will do whatever it takes to keep you coming back! I highly recommend seeing this dynamic duo at the dealership. Unlike most places though, if they are not there, you are still in good hands regardless. The reviews below speak for themselves... (of course you can't please everybody!) #Go2Paula !!! More

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Exemplary customer service. Paula went absolutely above and beyond in customer service. She listened, she was honest, attentive and we didn't feel pressured, rushed or, most impo Paula went absolutely above and beyond in customer service. She listened, she was honest, attentive and we didn't feel pressured, rushed or, most importantly, disrespected like we did the night before at another Honda dealership. We told her what we were looking for and we sincerely felt appreciated and valued as a customer. Tony was great as well--we had a trade in and he made sure we understood everything clearly. He gave us succinct answers to questions that had previously gone unanswered. Sarah was terrific with the final paperwork and financing. She made everything easy and quick. We could not be happier with the results of our experience at Dover Honda. Thank you so much--your entire team was fantastic! More

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Awesome experience buying my new car! Thank you to Dover Honda for hooking me up with my new 2016 Civic Touring. My experience started with an email and I received a prompt reply within th Thank you to Dover Honda for hooking me up with my new 2016 Civic Touring. My experience started with an email and I received a prompt reply within the hour. I scheduled an appointment to get my current vehicle appraised and then I started talking with Paula about the car that I wanted. At first, I just wanted and EX model but before I went on a test drive, I wasn't sure about that model and Paula really wanted to help me find the right car for me. So, I test drove the Touring with her and she showed me all of the really cool features in the car. I was instantly sold. A couple hours later, and lots of signatures, I pulled out of the dealership in my brand new Civic Touring. I still keep in touch with Dover Honda today and I still text with Paula. She is awesome. More

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Fantastic! This was my first time buying a new vehicle from a dealership. Everyone at Dover Honda, especially Paula, made me feel extremely comfortable and at ea This was my first time buying a new vehicle from a dealership. Everyone at Dover Honda, especially Paula, made me feel extremely comfortable and at ease throughout the whole process. My girlfriend recommend Dover Honda to me, and I will definitely recommend them to anyone looking to purchase a car in the future. Cannot recommend them highly enough! More

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