Tony Lagos
Tony Lagos at Norm Reeves Honda Superstore - Huntington
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Tony Lagos

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
245 Reviews
4.9

245 Reviews

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245 Reviews of Tony Lagos

April 29, 2025

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Employee Rating

Excellent service and care. .. shuttle service is great!! All my service has been at Norm Reeves... More

by L.Vanwey
Service Price Transparency
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Recommend Dealer
Yes
Apr 30, 2025

Norm Reeves Honda Superstore - Huntington responded

Thanks for the shout-out! Our shuttle service team loves helping you get where you need to go while your car is in great hands. We appreciate your loyalty and hope to see you again for your next service!

April 27, 2025

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I had a very efficient and friendly service visit. . I was able to use the quiet office to work. More

by Mojomackaroni
Service Price Transparency
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Recommend Dealer
Yes
Apr 28, 2025

Norm Reeves Honda Superstore - Huntington responded

We're happy that our workstations came in handy during your recent service visit. We designed offerings like this one with the needs of our customers in mind, so we're glad that showed. We hope you'll consider recommending our service to others in your life.

April 20, 2025

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Tony was great. Very helpful and explained things well Tony showed me settings in my car I didn't know about and explained the kind of battery I needed for my car. More

by mom2bzs
Recommend Dealer
Yes

Other Employees Tagged: Tony Lagos

Apr 21, 2025

Norm Reeves Honda Superstore - Huntington responded

This is the kind of service we aim for! Thanks so much. We'll tell Tony about your kind words, and remember, he'll be here whenever you need him.

April 12, 2025

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Great service. They always take good care of me and my vehicle. Service never takes too long either. Very professional and top notch. More

by Haydenwarren30
Service Price Transparency
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Recommend Dealer
Yes
Apr 14, 2025

Norm Reeves Honda Superstore - Huntington responded

Hello there! Thank you for taking the time to share your experience with us. We’re proud that our service is consistently prompt and professional, and it’s wonderful to know that you and your vehicle are in great hands. We look forward to serving you again soon!

April 04, 2025

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As always, Viviana and her team took really good care of me. She was also able to accommodate me with a last minute appointment request. Thanks Viviana, you’re the best! More

by Rsremington
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Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

Apr 07, 2025

Norm Reeves Honda Superstore - Huntington responded

Hello! It’s always a pleasure to know that Viviana and her team can accommodate your last-minute needs. We believe in providing tailored care, and your satisfaction is proof that our service specials truly hit the mark. Thank you for your continued trust and kind words!

April 01, 2025

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Excellent service as usual from your dealership. I’m glad the recall for the fuel pump has been completed. More

by Jeff Havelaar
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Recommend Dealer
Yes
Apr 01, 2025

Norm Reeves Honda Superstore - Huntington responded

We're happy that everything worked out, Jeff! Thank you. It's always a pleasure to be your trusted Honda dealer. We look forward to helping you out the next time you need us. Remember, you can request an appointment with us online whenever you like.

March 30, 2025

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Super customer service oriented. Tony is very personable! Waiting area is comfortable and coffee machine is great. More

by jeanneanb
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Recommend Dealer
Yes
Mar 31, 2025

Norm Reeves Honda Superstore - Huntington responded

Tony’s friendly approach and our cozy waiting area (coffee included!) sound like the perfect combination for a great visit. We appreciate your kind words and are delighted you felt well cared for during your time with us. Your feedback keeps us motivated to maintain our high standards every day.

March 28, 2025

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Benito provided excelent service from the time I showed up to the dealership for service, then follow up with me multiple times via call and then was nice enough to get me an Uber to pick up my car. Sign p More

by Srtloza
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Recommend Dealer
Yes

Other Employees Tagged: Benito Torres

Mar 31, 2025

Norm Reeves Honda Superstore - Huntington responded

We appreciate your detailed feedback, and it’s fantastic to hear that Benito’s efficient service and thoughtful extras (like arranging an Uber) made your visit remarkably smooth. Respecting your time while delivering excellent care is what we’re all about. Thanks for your continued trust in us—your loyalty means the world!

March 27, 2025

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Employee Rating

I was scammed into paying $190 diagnostic charge to fix the airbag light & seatbelt sensor that BOTH came on after having the airbag recall completed. It took way longer than expected to complete the diagn More

by volkswgngrl
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Recommend Dealer
No
Mar 28, 2025

Norm Reeves Honda Superstore - Huntington responded

We’re sorry to hear you were dissatisfied with your recent service experience. It’s important to us that our customers enjoy their experiences and have their concerns addressed. We’d like the chance to speak with you further about what happened. Please contact Catherine Schlueter at catherine.schlueter@normreeves.com at your earliest convenience.

March 25, 2025

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Great customer service. Extremely helpful and informative. This dealership goes abive and beyond to help their costumers. More

by dee99
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Edward Obando, Kevin Lam

Mar 26, 2025

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for the love! Our team cares deeply about the experience we give our customers, and it's reassuring to know you felt that. Is there anything else we can help you with? Contact us online if you need anything!

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