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Tony Robinson

Overview Reviews (122) Inventory (267)

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Tony Robinson

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Tony Robinson | Page 2

Express Service Advisor

Northwest Chevrolet GMC Cadillac of Bellingham

3891 Northwest Ave
Bellingham, WA 98226

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4.7

122 Reviews

Overview Reviews (122) Inventory (267)

Dealership Experience

1 yr, 9 mos

Industry Experience

1 yr, 9 mos

Specialties & Trainings

tai kwan do

4.7

122 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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122 Reviews of Tony Robinson

March 27, 2024

Dealership Rating

Employee Rating

Great experience purchasing our new car. Very friendly and got me into what we wanted. Very friendly and got me into what we wanted. More

by santana.swendt99

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Corey Godin, Tin Tran , Sydney Jarvis

Helpful 0

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Mar 30, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Northwest Chevrolet Buick GMC Cadillac of Bellingham and we hope to see you again soon!

March 24, 2024

Dealership Rating

Employee Rating

On time and ready to go when I arrived. The service took longer than expected and I had appointment I had to get to so Tony helped get me out sooner. The service took longer than expected and I had appointment I had to get to so Tony helped get me out sooner. More

by Dale Hunt

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tony Robinson

Helpful 0

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Mar 26, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 08, 2024

Dealership Rating

Employee Rating

They have been taking care of my truck since I bought it from them 5 years ago. I've always been pleased with the service, and the people there as well. I see no need to take my truck anywhere else. from them 5 years ago. I've always been pleased with the service, and the people there as well. I see no need to take my truck anywhere else. More

by mikemcaloonconstruction

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Tony Robinson

Helpful 0

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Mar 13, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 03, 2024

Dealership Rating

Employee Rating

All good The people and service are all great. The waiting room with free coffee and water and comfortable chairs are great. The waiting room with free coffee and water and comfortable chairs are great. More

by wvfgreg

Verified Customer

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Tony Robinson

Helpful 0

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Mar 08, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 01, 2024

Dealership Rating

Employee Rating

The reason I was at the dealer was to get an oil change and tire rotation. and tire rotation. More

by bellegeste50

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Bowthorpe

Helpful 0

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Mar 08, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

February 28, 2024

Dealership Rating

Employee Rating

Zero communication regarding why my car took 2 hours to do an oil change and rotate the tires. do an oil change and rotate the tires. More

by linneaspagirl

Verified Customer

Recommend Dealer

Other Employees Tagged: Tony Robinson

Helpful 0

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Mar 02, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at 360-733-7997 when you have a chance. Thank you, and we look forward to hearing from you.

Mar 02, 2024 -

linneaspagirl responded

You have my phone number feel free to call me to discuss this. Basically it is what it is, nothing can be done to get my time back. Just do better at communicating with your customers next time they are due for a 32 Point Inspection at their oil change/tire rotation appointment.

February 18, 2024

Dealership Rating

Employee Rating

I asked to have technician check my brake calipers and he didn't, he also indicated that he toped off fluids and he didn't, he indicated that he reset the oil life button but he didn't, I am also not sure at didn't, he also indicated that he toped off fluids and he didn't, he indicated that he reset the oil life button but he didn't, I am also not sure at this point that my oil was replaced since it is dirty on the dipstick when i pull out and look, he said he washed my truck but he only vacuumed floor and sprayed water on the body, overall it was a bad experience this time, More

by ndozic

Verified Customer

Recommend Dealer

Other Employees Tagged: Tony Robinson

Helpful 0

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Feb 20, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at 360-733-7997 at your earliest convenience to discuss how we can turn this experience into a positive one.

February 16, 2024

Dealership Rating

Employee Rating

The service department fit me in after they realized the finance office lied to me about the oil change service. I was very happy they fit me in. finance office lied to me about the oil change service. I was very happy they fit me in. More

by childslawn

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tony Robinson

Helpful 0

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Feb 23, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

February 14, 2024

Dealership Rating

Employee Rating

Timely and complete The car was taken in on time and the service completed within a reasonable time. service completed within a reasonable time. More

by Dave H

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tony Robinson

Helpful 0

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Feb 17, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Dave, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 12, 2024

Dealership Rating

Employee Rating

Everyone was welcoming and made the experience pleasurable. That's all I have right now. No pleasurable. That's all I have right now. No More

by Nhodson_21

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tony Robinson

Helpful 0

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Feb 16, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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