Tony Robinson | Page 2

Great service, I was satisfied with the care of my car and I am happy and will return. and I am happy and will return. More

by dreed12013 Verified Customer Verified Customer

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Great customer service! Definitely will be back! Will always bring my vehicle here for service! Definitely will be back! Will always bring my vehicle here for service! More

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Nice people Nice Service. Everyone is friendly.Chevy does a great job. Couldn't find a better group of people! Everyone is friendly.Chevy does a great job. Couldn't find a better group of people! More

by SUSIEH98 Verified Customer Verified Customer

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Overall the work was completed,but I thought it took way too much time to complete.The service advisor was very helpful and respectful to me too much time to complete.The service advisor was very helpful and respectful to me More

by Tropic Al Verified Customer Verified Customer

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Good service. Tony was helpful. 15 words is a little much. Thank you and goodbye Tony was helpful. 15 words is a little much. Thank you and goodbye More

by blumand Verified Customer Verified Customer

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On time, called to informed me when the initial estimate changed. Provided a courtesy car, Friendly. changed. Provided a courtesy car, Friendly. More

by bjbwater Verified Customer Verified Customer

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Very friendly people. Very clean and organized. The service was great, they were able to fix my problem right the first time. Very clean and organized. The service was great, they were able to fix my problem right the first time. More

by killiansullivan9 Verified Customer Verified Customer

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NW Chevrolet has been very helpful and polite to work with. I have never been delayed or ignored when I pull in for service. One of the best operated dealership in the NW! with. I have never been delayed or ignored when I pull in for service. One of the best operated dealership in the NW! More

by driver2green Verified Customer Verified Customer

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Tony was great. He was friendly and very accommodating and did everything possible to make my service appointment a pleasant experience. Unfortunately he had to in He was friendly and very accommodating and did everything possible to make my service appointment a pleasant experience. Unfortunately he had to inform me that they did not have the quantity of Dexos full synthetic oil in stock. He was able to reschedule the service and even followed up with me to say the oil is now in stock. More

by PKGLASSER Verified Customer Verified Customer

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Was scheduled at 10am for a LOF that was sold to us at the time of purchase, met by a Jen who had an attitude until Tony walked over and agreed to the 10am time which was made by phone several days prior. the time of purchase, met by a Jen who had an attitude until Tony walked over and agreed to the 10am time which was made by phone several days prior. We waited in the waiting room area until about 2pm when told our car was ready. This same lady(Jen) gave us the paperwork and said our car was ready, as walking out to the car I saw the tires were not rotated with a note that they could not find the lug nut lock bolt, we were less than 50 feet inside the dealership so I took the keys back to Jen and said I wanted the the tires totaled, Tony showed up and had the service done, it was now almost 3pm. The waiting area was nice, the service not so nice. Overall not such a good visit. Think that this Jen needs to be retrained and listen to customers and not invite a un-friendly service department. She may have been having a bad day, but she never changed her attitude during our visit. I will avoid her next time.kk More

by jlmuller2 Verified Customer Verified Customer

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