Best people and service that we ever dealt with in the
entire area. Would recommend highly.
entire area. Would recommend highly.
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by macknjune
Other Employees Tagged:
Bree
Jun 20, 2025 -
Mandal Buick GMC responded
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our team at Mandal Buick GMC. Your recommendation means a lot to us, and we look forward to serving you again in the future. Thanks for choosing us!
Sincerely, the Team at Mandal Buick GMC
Very professional very courtesy not real pushy very
good experience would recommend to anyone shopping
good experience would recommend to anyone shopping
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by VANCLEAVE52
Verified Customer
Verified Customer
Other Employees Tagged:
Jim crampton
Jun 20, 2025 -
Mandal Buick GMC responded
Thank you for your kind words! We at Mandal Buick GMC appreciate your feedback and are thrilled to hear that you had a great experience. Our team strives to provide professional and courteous service, and it's wonderful to know that came through during your visit. We hope to see you again soon and appreciate your recommendation!
Sincerely, the Team at Mandal Buick GMC
knowledgeable reps always feel comfortable dealing with
them. Nice facilities. Nice supply of vehicles on their lot
them. Nice facilities. Nice supply of vehicles on their lot
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by VICKY.WESCOVICH
Verified Customer
Verified Customer
Jun 20, 2025 -
Mandal Buick GMC responded
Thank you for your wonderful review, Vicky! We appreciate your kind words about our knowledgeable representatives and the comfortable environment at Mandal Buick GMC. We're glad you enjoyed our facilities and the variety of vehicles we have available. We look forward to seeing you again soon!
Sincerely, the Team at Mandal Buick GMC
October 2024, I went to Mandal Buick GMC knowing exactly
which vehicle I wanted and I was pre-qualified. They didn't use the companies I was pre-qualified with but instead caused 3+ hard inquiries then tell
which vehicle I wanted and I was pre-qualified. They didn't use the companies I was pre-qualified with but instead caused 3+ hard inquiries then tell me GM Financial offered me the best interest rate at 8.45 percent. I asked if they are sure because I've never received anything but the best possible interest rate and they insist it was the best.
I now know better because only 6 months later I refinanced the vehicle and currently have a 3.49 percent interest rate. I should have taken my dad's advice as he said if they give you a good deal on the vehicle they're going to jack up the interest rate and apparently that's what they did in my case because my credit score nor anything else about me changed in 6 months.
In addition to this I regret that I purchased my 2024 GMC Terrain from Mandal for several other reasons the biggest being they have made it very uncomfortable for my husband or I to go there. During my purchase they made it as if I had a choice to get Auto Butler or not but a couple months after my purchase I tell them I do not want Auto Butler. My receipt says I paid $1,099 for the auto Butler but when I asked for a refund they claim they increased my rebates for Auto Butler to be free to me. This was not explained and I do not have anything showing I was given a rebate for $1,099 on Auto Butler and they claim that I can't get a refund because it can't be taken off. As far as I know it was never applied but if it was the $1,099 is supposed to be for every 6 months application for 5 years which is what I do not want and it is not right for them to not refund me. Additionally, if I did decide to use it, my husband and I feel highly uncomfortable going to this particular dealership and it can only be used here.
In addition, when I bought the vehicle, nobody told me that I cannot get it serviced under warranty at the dealership that is closest to my house. Several months after purchasing, I attempted to bring it to the dealership closest to my home and was told they're not allowed to do warranty work on my vehicle due to a contract they have with the selling dealer to not take customers away from each other. I said well your refusal to work on my car under warranty is definitely not going to force me to bring it to the selling dealer because they have made it so uncomfortable for me to do business at the selling dealer, I'll drive an hour away to go to a GMC dealer in another state or drive an hour to the next nearest GMC dealer within my state.
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by JEN82580
Verified Customer
Verified Customer
Jun 17, 2025 -
Mandal Buick GMC responded
Thank you for sharing your experience with us, Jen. We appreciate your detailed feedback regarding your purchase of the 2024 GMC Terrain at Mandal Buick GMC. We understand your concerns about the financing rate and the situation with Auto Butler. Our team strives to ensure our customers are fully informed and satisfied, and it seems we fell short in your case.
It’s important to us to provide clarity regarding all aspects of purchasing a vehicle. Regarding your financing, we encourage you to contact us directly so we can address your specific situation.
Additionally, your thoughts on service options and dealership comfort are valuable. We take customer comments seriously and would like to discuss this with you further, so please consider reaching out to us at Mandal Buick GMC. Your feedback is valuable in helping us improve our services.
Sincerely, the Team at Mandal Buick GMC
Jun 17, 2025 -
JEN82580 responded
Mandal has provided a response only to show a fake caring appearance to the public. They specifically Daniel, totally disregarded my last attempt to figure out and resolve the Auto Butler issue.
Mandal employees have all of my contact info because I purchased there and have spoken to them on numerous occasions due to several more problems not listed above. Example cargo door had trash in the paint, missing bushing on roof rack, trash in paint above doors, cracked headlight. On my first visit, I was told I'd have to come back to test drive and purchase because the vehicle I wanted had to be inspected. Saleswoman called me while I was test driving in another state at a different dealership. I returned drove and purchased the vehicle but if indeed it was inspected, how could a brand new vehicle have so much damage ? When I "thought" all that mess was resolved, is when I asked for a refund on Auto Butler. Actually, my husband went in person to ask. He was told our rebates were increased making Auto Butler free. We were not told this and we have no proof of this. However I do have a receipt for $1,099 paid for Auto Butler. My husband asked the guy (likely Tony or Patrick) to explain it to me but the guy said he wasn't speaking to me and said we xxxxx the dealership. I suppose he means because they repaired so many damaged things on a new vehicle with only 10 miles on it but I would think GMC reimbursed them.
KD made the car-buying process easy and
enjoyable—outstanding service and we love our new car!”
enjoyable—outstanding service and we love our new car!”
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by SGILLIS4
Verified Customer
Verified Customer
Other Employees Tagged:
KD Durden
Jun 14, 2025 -
Mandal Buick GMC responded
Thank you for the wonderful review! We’re thrilled to hear that KD made your car-buying experience easy and enjoyable. Enjoy your new car, and we look forward to seeing you at Mandal Buick GMC again soon!
Sincerely, the Team at Mandal Buick GMC
Excellent rebates and fair prices.
With rebates you need to finance through GM however the deal i got on my new sierra was way to good to pass up. Plus, they offer great trade value. T
With rebates you need to finance through GM however the deal i got on my new sierra was way to good to pass up. Plus, they offer great trade value. This dealer is all about selling volume and not in the business of Deception. Sales team is great
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by michael.ebberup
Verified Customer
Verified Customer
Jun 15, 2025 -
Mandal Buick GMC responded
Thank you, Michael! We truly appreciate your kind words and are thrilled to hear that you found excellent rebates and fair prices on your new Sierra at Mandal Buick GMC. Our team is committed to providing a transparent and straightforward experience, and it’s great to know that you felt that during your time with us. We look forward to serving you again in the future! Enjoy your new truck!
Sincerely, the Team at Mandal Buick GMC
Laken was great to work with.
She was understanding and made the overall process easier.
She was understanding and made the overall process easier.
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by nnulmer
Verified Customer
Verified Customer
Other Employees Tagged:
Laken
Jun 12, 2025 -
Mandal Buick GMC responded
Thank you for your wonderful review! We're thrilled to hear that Laken provided you with such an exceptional experience at Mandal Buick GMC. It's always our goal to make the process as smooth as possible. We look forward to seeing you again soon!
Sincerely,
the Team at Mandal Buick GMC
If my experience wasn't the absolute best this would not
be my 3rd vehicle purchase. I appreciate the staff.
be my 3rd vehicle purchase. I appreciate the staff.
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by arlene.davison
Verified Customer
Verified Customer
Jun 09, 2025 -
Mandal Buick GMC responded
Thank you for sharing your experience, Arlene! We're thrilled to hear that you've chosen Mandal Buick GMC for your third vehicle purchase. We appreciate your kind words about our staff and look forward to assisting you again in the future. Enjoy your new vehicle!
Sincerely, the Team at Mandal Buick GMC
This is my 5th GMC truck; Bre Woods was my sales person
and was the best one yet. Always smiling, stayed with me through the whole process. Bre made sure I felt like the most important person in the room.
and was the best one yet. Always smiling, stayed with me through the whole process. Bre made sure I felt like the most important person in the room. Thanks to Bre I’ll return again and send everyone I know. Thanks again.
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by j.payne
Other Employees Tagged:
Bre Woods (5 star rating)
Jun 06, 2025 -
Mandal Buick GMC responded
Thank you so much for your kind words. We're pleased to hear about your positive experience at Mandal Buick GMC with Bre. It’s great to know that Bre made you feel valued throughout your truck purchase. We look forward to assisting you again in the future and appreciate your willingness to recommend us to others.
Sincerely, the Team at Mandal Buick GMC
Amazing workers!
Went above and beyond! Definitely best place to work with! Easy experience buying first vehicle!
Went above and beyond! Definitely best place to work with! Easy experience buying first vehicle!
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by tksbabygurl07
Verified Customer
Verified Customer
Other Employees Tagged:
Jim Crampton
Jun 06, 2025 -
Mandal Buick GMC responded
Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience at Mandal Buick GMC and found our team to be helpful as you purchased your first vehicle. We look forward to assisting you again in the future!
Sincerely, the Team at Mandal Buick GMC
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