- Proud Owner
A company is made up of people. People who represent the company to the public and create an image. Max Hassanzadeh is an employee who plays a critical role. He represents Toyota of Plano and Toyota in a professional manner to the public. More importantly, he represents me, the customer, to Toyota of Plano and indirectly to Toyota. I found Max and his team to be professional, friendly, knowledgeable about the products and process and customer focused. Bottom line the next vehicle I buy, I will go to Max first.
"Top-notch buying experience"
Could not have asked for a better buying experience than the experience we had with Joseph John. He showed great patience as my wife and I worked through color combinations and options. The entire process took close to three weeks and Joseph was there to answer all questions and not once was their a hint of frustration as we worked through choosing our Highlander - mutiple test drives, multiple flips on color combinations. At no point did we feel pressured do 'buy right now'. In the end we purchased from Toyota of Plano because of Joseph. An additional shout out to Mirza Begovic and Tony Yazbeck - a pleasure to work with both of them also.
"A+ experience "
Wonderful experience; super easy process. Roberto was well versed with the features Toyota offers and great to work with. Highly recommend Roberto and Toyota of Plano.
"Jose Campos is a salesman god"
I hate the dealership experience and was dreading it. After all the paperwork has been signed, sealed, and delivered I actually want to stay and hang out with my sales guy - Jose. A great blend of knowledge, perspective, and I left feeling like his job was to put me in the best position to get the car I wanted, not simply move merchandise. A true gem.
" "Realizando un sueno""
Realizar el sueno de premiar a quien a dado tanto a otros... Fue una experiencia inolvidable gracias a la invaluable actitud de ayudar mas alla de lo profesional por parte de quienes nos atendieron como "En Familia" Dejandonos la grata impresion de querer regresar a "Toyota of Plano" no solo a hacer negocio... Pero tambien para "Visitar a los Amigos"... Porque con la ayuda de ustedes, pude realizar mi sueno de "Premiar a Vicky" Es que les otorgo 5 Estrellas.
"Operational Excellence! They keep their word. "
- Jeff L of North Dallas
Every employee there was willing to help, not just the excellent sales person, Sunni. I arrived on a very busy day, the team was clearly pushed to the limits, and still we had an excellent service. I bought an old truck, they made sure it was all running just fine.
Other Employees Tagged:
, Brian in sales, he wore glasses, over 6ft tall, very short hair. Helped with getting tags and inspection paperwork. 5 Stars
"Pressure free and friendly experience!"
This dealership came recommended by a friend who knows the owner. Everyone was professional and friendly, and pulled up and cross compared cars from various dealerships and went over the pros and cons of their own vehicles in great detail!
"Best car buying experience "
Our salesman Sal and sales manager Tony was very professional and provided my wife and I with exceptional service from beginning to end. Both men went above and beyond to make sure we were comfortable and happy with our decision to upgrade our vehicle. I am very pleased with doing business with the Toyota of Plano and would highly recommend this dealership to anyone in the market to purchase a vehicle.
Other Employees Tagged:
"Without a doubt the best car shopping experience ever"
On Friday, July 15, 2016, my friend & I drove to Honda of Burleson to look at a specific car. That was the worse experience that I could have imagined. I was completely turned off by the car buying process & was sure that I would undergo the same treatment at my next car lot. I called Toyota of Plano to check on a 2013 Toyota Camry SE that I had seen on AutoTrader. I spoke with Sunny & when I asked him if I was going to be charged extra for the "Certified Pre Own" advertised vehicle that I was interested in, he emphatically stated, "we do not operate like that!" I was so happy to hear that! When I arrived at Toyota of Plano (ToP), I was greeted by Dennis, who told me Sunny asked him to work with me. I asked to see the car & then went to test drive the car. Dennis was extremely personable. I explained to him what I had experienced the day before & he explained to me that such practice was frowned upon at ToP. Every question that I asked about the car, he answered. I went to ToP alone, something I had never done before, & was completely at ease working with Dennis. I went to get my sister so that she can see the car & ask her own questions. She was impressed with Dennis' service as well. I also had the pleasure of meeting Shane, he was very nice & understood my situation. He was kind enough to work with me. When it came time to go to financing, Tony came to help me with all my paperwork. They were a person short on Saturday & Tony did not want us to wait. He was very accommodating & we were very impressed with him taking time to not waste our time by having us wait.
I picked up my car yesterday & Dennis was there to open the door. He walked the car with me to make sure that it was to my liking. I can honestly say that I did not feel as though as I was working with a salesperson, I felt as though I was working with my uncle. I am confident saying that I felt that Dennis had my best interest in mind. I am very happy with my experience & my purchase. I will definitely recommend Toyota of Plano & specifically Dennis Woodard to every & anyone that I know in need of a Certified Preowned vehicle.
Thank you all for turning a bad experience in to an amazing one!
Other Employees Tagged:
I was very pleased to have worked with Carlos Lazo. He was welcoming and very knowledgeable. My family and I test drove three cars and he was very patient in trying to assist us in getting what we wanted. It was the best car buying experience I've had in a very long time. I would also like to acknowledge Tony Yazbeck for going the extra mile to keep my purchase within the price range I was seeking. Many thanks to Richard Wilson, the best Finance Manager I've dealt with over the past 10 years. I will definitely recommend Toyota of Plano to my family and friends. You guys Rock!