Tonya Stiver | Page 3

I arrived at my 6:30 am appointment and was greeted by the service manager, processed quickly, and the car moved into service almost immediately. I thought our Lexus had a fluid leak which thankfully, the service manager, processed quickly, and the car moved into service almost immediately. I thought our Lexus had a fluid leak which thankfully, was not the case. The service manager was excellent throughout my visit, and everyone was helpful and professional. One cannot ask for more! Thank you. More

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Excellent experience at Phillips Toyota last week. My vehicles service was on time and completed per the estimate given me. The service personnel were very couretious. My vehicles service was on time and completed per the estimate given me. The service personnel were very couretious. More

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Very helpful with what they could do till they sent car to Lincoln and thats when I was not to pleased with Lincoln's service car came back from them running just as bad as when it went to them. After they to Lincoln and thats when I was not to pleased with Lincoln's service car came back from them running just as bad as when it went to them. After they up dated computer system and some other thi gs I was told to drive it for another 500 miles to see if it would smooth out so waiting on that mileage to be put on car and see if there xx works out More

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Went to Phillips Toyota on the advice of my friend who bought a Tundra there. I had first talked to Nicki who was very polite, and set an appointment to see Gagan Bajwa the next day. My friend and I m who bought a Tundra there. I had first talked to Nicki who was very polite, and set an appointment to see Gagan Bajwa the next day. My friend and I met Gagan, a very nice gentleman, who asked what type vehicle I was looking for. Though being a Chevrolet truck owner, I wanted to look at some of the Toyotas, in particular a 2026 red Tundra. Only problem was I'm a senior citizen and couldn't afford a new truck. I will say that Gagan did everything he could to help make that possible, however, in the end I settled on a 2020 low mileage, one owner Chevrolet truck. We took it for a test drive, and that was it. Gagan further assisted his finance department in getting me the best deal, interest rate & warranty coverage. The whole process went smooth and everyone there was accommodating and professional, even bringing us water on that hot day in Florida. I drove it off the lot very happy, but unfortunately there was a mechanical problem, so I brought it back the next morning and service (Tanya) jumped right on it. They narrowed it down to a transmission issue, so they kept the truck and gave me a 2026 Toyota Camry to drive. I still work in construction as a superintendent so it was imperative that I get back to my work - and Phillips Toyota made that happen! Bought a lot of new and used cars, trucks, boats, etc. in my life but this dealership is extraordinary is all I can say. Worth the drive to Leesburg in Lake county. Thank you to everyone at Phillips Toyota and look forward to driving my like new truck soon! More

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Friendly nice staff. Got me a shuttle home because my car was going to be tied up for awhile. Came and picked me up when it was done. Great shuttle drivers too. Got me a shuttle home because my car was going to be tied up for awhile. Came and picked me up when it was done. Great shuttle drivers too. More

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Tanya is a great Service Manager. She always communicates well, is on time, and is easy to work with. The service is always efficient—I’m in and out with no hassle. I appreciate her p She always communicates well, is on time, and is easy to work with. The service is always efficient—I’m in and out with no hassle. I appreciate her professionalism and excellent customer service. More

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Very professional from all of the associates. Timely as well. We trust the people at Phillips. Timely as well. We trust the people at Phillips. More

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The entire servicing of my vehicle was outstanding. Roxanne was understanding and kind when I scheduled my appointment. She listened and made me feel confident that she was going to help get answers t Roxanne was understanding and kind when I scheduled my appointment. She listened and made me feel confident that she was going to help get answers to my questions before driving to the dealership. Then, Brian took care of servicing from there. Brian provided transparent pricing and helped me to understand what needed to be done to my vehicle. Bravo, bravo, bravo! More

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Very professional they go above and beyond to help out would definitely recommend the dealership/service department would definitely recommend the dealership/service department More

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I was surprised my tire rotation was done in 20 minutes this time. It normally takes an hour or more. this time. It normally takes an hour or more. More

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