Tonya Whitaker | Page 8

great service department and got super after hours help from sales staff to find cell phone in curtesy vehicle from sales staff to find cell phone in curtesy vehicle More

by jkunkle1212 Verified Customer Verified Customer

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Tonya was excellent. But since McDonald took over from Erlich, it is getting a reputation for recommending maintenance that is not in the maintenance schedule of the man But since McDonald took over from Erlich, it is getting a reputation for recommending maintenance that is not in the maintenance schedule of the manual, and recommending maintenance solely on time and not if the maintenance is actually needed. As an example, McDonald recommended changing the brake fluid based solely on time. I took it to another shop that told me it didn't need to be changed, as it looked almost new. The car is a low mileage car - items should only be recommended if they need to be changed. More

by ghadlow Verified Customer Verified Customer

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Tonya was very courteous, very helpful truck was done very soon. Will have you guys service again, thank you very much.. very soon. Will have you guys service again, thank you very much.. More

by nicca221 Verified Customer Verified Customer

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Always have quick efficient service. Women told me an hour in a half, so I said I would wait. It was three and half hours. So given that this was unusual gave 4 instead of 5 stars. Women told me an hour in a half, so I said I would wait. It was three and half hours. So given that this was unusual gave 4 instead of 5 stars. More

by tamarthomson Verified Customer Verified Customer

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Appt was on time and I liked the video inspection. Not the biggest fan of the digital checkout. Service was quick and friendly adviser. Not the biggest fan of the digital checkout. Service was quick and friendly adviser. More

by rlevendofsky Verified Customer Verified Customer

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Service was timely. I like your new paperless process. Expect to return for next service. I like your new paperless process. Expect to return for next service. More

by skannen50 Verified Customer Verified Customer

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Always treated with courtesy and explain service to done and why it needs to be done. and why it needs to be done. More

by lewisma0 Verified Customer Verified Customer

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Almost has a clean lobby that’s well stocked with snacks. Staff is very friendly and well trained Staff is very friendly and well trained More

by alanhlgn Verified Customer Verified Customer

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They always do a great job, above and beyond with excellent costumer service. That's why I love taking my truck there. excellent costumer service. That's why I love taking my truck there. More

by mgalindo56 Verified Customer Verified Customer

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The staff are amazing, the work is impeccable and the prices are right!! Highly recommend. prices are right!! Highly recommend. More

by susanh5000 Verified Customer Verified Customer

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