Tonya Whitaker | Page 8

Good service and friendly helpful kept updated on progress of what was happening while I waited progress of what was happening while I waited More

by jcm4279 Verified Customer Verified Customer

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Toyota McDonald is a 10 out of 10 love the service there really good employees there. really good employees there. More

by Raymond.beast13 Verified Customer Verified Customer

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I was quoted one price, then told another when I came to pick up my vehicle almost $200 more - then miraculously adjusted down about $70 but still over $100 more than initial quote and only thing different pick up my vehicle almost $200 more - then miraculously adjusted down about $70 but still over $100 more than initial quote and only thing different was a bulb added that was $50 - and then I was told the extra money was for shop fees and taxes - generic answer - So, I felt McDonad Toyota was trying to screw me - basically $70 is in shop fees and taxes??? This is a screw job - I will tell everyone one I know to not go here More

by jessiewhitham Verified Customer Verified Customer

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Knew what she was doing. She answered all my questions. She was quite pleasant to talk to. She answered all my questions. She was quite pleasant to talk to. More

by garmorr Verified Customer Verified Customer

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great service department and got super after hours help from sales staff to find cell phone in curtesy vehicle from sales staff to find cell phone in curtesy vehicle More

by jkunkle1212 Verified Customer Verified Customer

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Tonya was excellent. But since McDonald took over from Erlich, it is getting a reputation for recommending maintenance that is not in the maintenance schedule of the man But since McDonald took over from Erlich, it is getting a reputation for recommending maintenance that is not in the maintenance schedule of the manual, and recommending maintenance solely on time and not if the maintenance is actually needed. As an example, McDonald recommended changing the brake fluid based solely on time. I took it to another shop that told me it didn't need to be changed, as it looked almost new. The car is a low mileage car - items should only be recommended if they need to be changed. More

by ghadlow Verified Customer Verified Customer

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Tonya was very courteous, very helpful truck was done very soon. Will have you guys service again, thank you very much.. very soon. Will have you guys service again, thank you very much.. More

by nicca221 Verified Customer Verified Customer

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Always have quick efficient service. Women told me an hour in a half, so I said I would wait. It was three and half hours. So given that this was unusual gave 4 instead of 5 stars. Women told me an hour in a half, so I said I would wait. It was three and half hours. So given that this was unusual gave 4 instead of 5 stars. More

by tamarthomson Verified Customer Verified Customer

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Appt was on time and I liked the video inspection. Not the biggest fan of the digital checkout. Service was quick and friendly adviser. Not the biggest fan of the digital checkout. Service was quick and friendly adviser. More

by rlevendofsky Verified Customer Verified Customer

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Service was timely. I like your new paperless process. Expect to return for next service. I like your new paperless process. Expect to return for next service. More

by skannen50 Verified Customer Verified Customer

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