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Torrey Hall
Torrey Hall at 94 Nissan of South Holland

Torrey Hall | Page 15

Service Manager

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.7
389 Reviews
4.7

389 Reviews

Write a Review

389 Reviews of Torrey Hall

September 13, 2023

Dealership Rating
Employee Rating

Every time I go they are very respectful and kind, thet explain everything and let me know how much, and if it take a long time they would always come and let me know whats going on More

by wokeupblessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese

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Sep 16, 2023

94 Nissan of South Holland responded

We are so glad your service visit was a pleasant experience. If you have and questions please contact us. Stop by anytime for a free car wash. Have a great day! Matt Sappenfield Owner Loyalty Manager

September 12, 2023

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Employee Rating

Exceptional customer service is provided, always have a positive experience. The staff is very professional. KUDOS More

by lori.valentine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese, Chris Koehler

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Sep 16, 2023

94 Nissan of South Holland responded

Lori, we're happy to hear you had such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

September 08, 2023

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Employee Rating

Very professional and willing to help in anyway would recommend dealership and very friendly will come back More

by Jnehnevay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Thompson , Jose Lopez, Michelle Lowry

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Sep 13, 2023

94 Nissan of South Holland responded

We are so glad we could help! Let us know if there is anyway we can improve on. Until next time. Matt Sappenfield Owner Loyalty Manager

September 08, 2023

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Employee Rating

Walk in service was great. Torey was very professional. I plan to visit again in the future More

by CHARITYNWARU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 10, 2023

94 Nissan of South Holland responded

We are so glad you had a great experience. We are always happy to help. See you soon. Matt Sappenfield Owner Loyalty Manager

August 28, 2023

Dealership Rating
Employee Rating

Tyler Was Very Professional And He Was Very Nice. He Explained To Me What Was Done On My SUV. He Listen To Me What I Told Him The Last Time What When Done My Oil Change And My Tire Rotation. He Done More

by I Don't Have One
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese, Chris Koehler, Tyler Roberson, Dominic Fioretti, Jasmine McCarroll, Taylor McCarroll , Jared Carter, Sylvester Pilgrom, Jacquelyn Vaughn

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Sep 01, 2023

94 Nissan of South Holland responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for the recommendation, and have an amazing day! Matt Sappenfield Owner Loyalty Manager

August 26, 2023

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Employee Rating

I really enjoyed the customer service while I was there. To ensure they understood my complaint. He alsked me to accompany him on the test drive to be certain and that allowed me to get a better understand More

by van.segura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacquelyn Vaughn

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Aug 30, 2023

94 Nissan of South Holland responded

We are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

August 23, 2023

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Employee Rating

South Hollan Nissan has excellent customer service! You get in, and they get you out in a timely fashion. More

by sheritaclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 28, 2023

94 Nissan of South Holland responded

We are glad we could help! If you have any further questions, please don't hesitate to reach out! Matt Sappenfield Owner Loyalty Manager

August 21, 2023

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Employee Rating

Clean friendly good customer service the staff is very professional I like this dealer ship More

by coolj773783 @att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese, Chris Koehler, Tyler Roberson, Jasmine McCarroll, Taylor McCarroll , Jared Carter, Jacquelyn Vaughn

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Aug 22, 2023

94 Nissan of South Holland responded

Thank you for your vote of confidence! Our service team really enjoyed your visit, as well. Hope you have a great day and come visit us for a free car wash! Regards, Liz Sappenfield

August 14, 2023

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Employee Rating

I Always receive great customer service when I go into the dealership from the entire staff More

by jonesmica91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 18, 2023

94 Nissan of South Holland responded

Greetings! That's great news to hear about your service visit with Torrey. I'm so glad everything went swimmingly! Stop back in for a free car wash next time you're near us! Regards, Liz Sappenfield

August 09, 2023

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Employee Rating

They are fast and efficient about getting you and out. I don’t like sales rep constantly coming to you trying to get you to trade in More

by oweiokirika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 12, 2023

94 Nissan of South Holland responded

Hello Oweiokirika, we appreciate you taking the time to leave us this feedback regarding our salespeople offering appraisals. We have helped so many people by offering them the chance to "trade up". I can understand asking too many times and be a nuisance so we will work with them to take it down a notch! We are very happy that you had a great service experience otherwise. Have a great weekend! Regards, Liz Sappenfield

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