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Torrey Hall
Torrey Hall at 94 Nissan of South Holland

Torrey Hall | Page 16

Service Manager

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.7
389 Reviews
4.7

389 Reviews

Write a Review

389 Reviews of Torrey Hall

August 03, 2023

Dealership Rating
Employee Rating

94 south Holland Nissan provided great service every time I go ! I Highly recommended dealership for service ! More

by zandrea Harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese, Chris Koehler, Tyler Roberson, Jasmine McCarroll, Taylor McCarroll , Jared Carter, Jacquelyn Vaughn

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Aug 09, 2023

94 Nissan of South Holland responded

Hi Zandrea Harris, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Regards, Liz Sappenfield

July 31, 2023

Dealership Rating
Employee Rating

It's always a pleasure getting service at 94 Nissan. Have a great day 15 word minimum. More

by ANDYY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese, Chris Koehler, Tyler Roberson, Jasmine McCarroll, Taylor McCarroll , Jared Carter, Jacquelyn Vaughn

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Aug 09, 2023

94 Nissan of South Holland responded

Hi there!! Thank you so much for your service visit. We truly appreciate you! Regards, Liz Sappenfield

July 27, 2023

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Employee Rating

Horrible communication, my car isn't fixed and they claimed to charge the battery and refused to change the battery. It's a 2021, with 12,000 miles on it. Clearly, it's a faulty battery, or electrical More

by stacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Derryl Reese, Chris Koehler, Tyler Roberson, Jasmine McCarroll, Taylor McCarroll , Jared Carter, Jacquelyn Vaughn

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Aug 08, 2023

94 Nissan of South Holland responded

Hi Stacy, I'm sad to hear that things didn't go down as you expected. This is not by any means reflective of our standards of service and customer satisfaction. If you could please contact our service manager, Derryl, directly on 708-225-3751, we'd like to hear all your concerns and solve any other pending issues that you may have. I'm sure once we've cleared things up, we'll win you back as a customer. At your service, Liz Sappenfield liz@94nissan.com

July 26, 2023

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Employee Rating

Very enlightening experience. Service kept me up to date how the repair were coming along. More

by de4646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Sappenfield, Zac Sappenfield, Derryl Reese, Chris Koehler, Tyler Roberson, Jasmine McCarroll, Taylor McCarroll , Jared Carter, Jacquelyn Vaughn

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Aug 08, 2023

94 Nissan of South Holland responded

De4646, we're glad to hear you enjoyed your visit. We sincerely thank you for the positive review, and look forward to seeing you again soon! Regards, Liz Sappenfield

July 24, 2023

Dealership Rating
Employee Rating

I have been coming to South Holland Nissan for years and will continue to do so. The staff is very personable, helpful, and above all friendly. More

by lalipsjc82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese, Jasmine McCarroll, Taylor McCarroll , Jacquelyn Vaughn

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Aug 08, 2023

94 Nissan of South Holland responded

Lalipsjc82, we are so pleased you enjoyed your visit to Nissan Of South Holland! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Regards, Liz Sappenfield

July 15, 2023

Dealership Rating
Employee Rating

Great service Taylor you are the best I will come to you all the time, thank you for serving my car More

by tuttie1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Roberson, Taylor McCarroll

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Aug 08, 2023

94 Nissan of South Holland responded

Tuttie1127, thanks for your praise and kind comments about our team. We appreciate you as well :) Regards,Liz

July 13, 2023

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Employee Rating

Very polite, timely and quick service. Customer service was great and very professional. Torry took care of me and kept me informed on my vehicles issues. More

by Kasey.l.jones2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 08, 2023

94 Nissan of South Holland responded

Hi Kasey, I’m so glad you had a nice, efficient service process! We try to make things move along quickly so you can enjoy your car! Thanks for choosing us. Regards, Liz Sappenfield

July 11, 2023

Dealership Rating
Employee Rating

They was during their job. Answered all my questions. Darryl helped with answers also. Thank you More

by SMITHGLENDA1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese

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Aug 08, 2023

94 Nissan of South Holland responded

Hello Genda!! We're so so happy to make you so happy! Derryl enjoyed working with you, as well. Please visit us again for a free car wash during service hours. Have a great day! Kind Regards, Liz Sappenfield

July 06, 2023

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Employee Rating

The dealership is very attentive to my needs. They keep you informed on what work needs to be completed. More

by Bjack1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Roberson

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Aug 08, 2023

94 Nissan of South Holland responded

Bjack1958, we are so pleased you enjoyed your visit to Nissan Of South Holland! If you have any further questions, please give us a call. We're always happy to help! Regards, Liz Sappenfield

June 30, 2023

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Employee Rating

I love their customer service support. Keep up with the great work. I love Nissan💜 More

by rosemarie463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese

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Aug 08, 2023

94 Nissan of South Holland responded

Rosemarie463, it's experiences like yours that really keep us motivated! Until the next time we meet, take care! Regards, Liz

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