Torrey Shoplack | Page 9

One of the best car buying experiences I have ever had. Torrey connected with us immediately. It was apparent from the start that she was a knowledgeable professional, that she cared about helping us get e Torrey connected with us immediately. It was apparent from the start that she was a knowledgeable professional, that she cared about helping us get exactly what we wanted and she did it in an efficient manner. She was well organized, and just a pleasure to work with. When our delivery was completed, we felt like we had made a very nice new friend. I would summarize it as caring competency. If you are looking to buy or lease a new car, definitely work with Torrey! More

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Amazing experience. Torrey Shoplack could not have been more helpful and professional. She went out of her way to get us exactly the Land Rover we wanted. She made the pr Torrey Shoplack could not have been more helpful and professional. She went out of her way to get us exactly the Land Rover we wanted. She made the process easy- from demonstration drives to follow up after delivery to amswer all our questions. One of the best sales experiences we’ve ever had. Thank you, Torrey! More

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always an incredible experience I am usually not a fan of car shopping but once I found this dealership I have never looked anywhere else . This was the 5th lease of a range rover s I am usually not a fan of car shopping but once I found this dealership I have never looked anywhere else . This was the 5th lease of a range rover sport from this dealership. Torrey Shoplack is an incredible salesperson. Always is available for questions. Is extremely reliable to follow up on all details of the car acquisition. Would strongly recommend her ! This is definitely not your standard dealership. She goes above and beyond any expectation. Once I took delivery of my car, she called in 48 hours to make sure everything was going well. Gave me her cell number to call anytime I had a question. This is what I call customer service!! More

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Great experience - Torrey Shoplack Product Specialist I leased a new 2019 Range Rover this weekend from Land Rover Naples. My product specialist was Torrey Shoplack. Not only did she have a very extens I leased a new 2019 Range Rover this weekend from Land Rover Naples. My product specialist was Torrey Shoplack. Not only did she have a very extensive knowledge of the vehicle, she stayed several hours after the dealership closed on Saturday night in order to accommodate my purchase and acquaint me with my new vehicle. I would not hesitate to recommend Torrey and the dealership for anyone interested in purchasing a vehicle. Phil F. More

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Spot On Wanted to make the leap to a Range Rover and when I met Torrey Shoplack, I was thrilled. Torrey helped me with test drives (several overnight), deter Wanted to make the leap to a Range Rover and when I met Torrey Shoplack, I was thrilled. Torrey helped me with test drives (several overnight), determining the right vehicle (full size or sport), leasing versus purchase and any question I threw at her. Available any time for any question. Everyone at the dealership was pleasant and helpful. Best car experience ever! More

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Outstanding customer service! I had an amazing purchase experience at this dealership. All of the staff were so friendly and knowledgeable. Torrey was so helpful and patient. Sh I had an amazing purchase experience at this dealership. All of the staff were so friendly and knowledgeable. Torrey was so helpful and patient. She took a lot of time showing me various vehicles and helping me to decide which one would work best for our family. More

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The Best Dealership in the Universe! Torrey Shoplack is professional and knowledgeable! Torrey goes the extra miles (plural) for her customers! Tyler provided an excellent overview of m Torrey Shoplack is professional and knowledgeable! Torrey goes the extra miles (plural) for her customers! Tyler provided an excellent overview of my new Discovery/Land Rover. He is a car aficionado and loves to teach and share the unique features of the vehicle!! This is the second car purchased at the dealership, and the process was customer friendly with quick and accurate responses to questions and concerns. Services for the vehicle are extraordinary and Craig is accommodating beyond words-Super Service staff and always pleasant. Lynn Henkel is a finance guru and accessible for best finance deals! Explains in detail the financing process and status! This dealership is amazing but the people who work here make a customer a lifelong customer! Always top notch and dedicated to meet current and future vehicle needs! More

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Great Buying Experience Torrey assisted me in the purchase of my Range Rover Velar. She was very knowledgeable in the operation of the vehicle and was very helpful in showing Torrey assisted me in the purchase of my Range Rover Velar. She was very knowledgeable in the operation of the vehicle and was very helpful in showing me how to operate the sophisticated controls of the vehicle. She is very personable and made the buying experience a pleasure. More

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Amazing sales people Torrey and Chris helped me with the purchase of my new car. Torrey was very through and not pushy. I was comfortable asking to drive a variety of ve Torrey and Chris helped me with the purchase of my new car. Torrey was very through and not pushy. I was comfortable asking to drive a variety of vehicles before I decided. Let’s hope service is that good. More

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Outstanding Customer Service Torrey Shoplack was fantastic in making my transition from my 2012 XF to my new 2018 F-Pace as smooth and seamless as possible. A true professional in Torrey Shoplack was fantastic in making my transition from my 2012 XF to my new 2018 F-Pace as smooth and seamless as possible. A true professional in every sense. Another name to call out is David Ross, my service rep. Since moving to Naples 1 1/2 yrs ago, David has taken excellent care of my vehicle, and has set me up in a loaner every time. Two primary reasons I bought my 2nd Jaguar! More

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