Toua Yang | Page 10

20 years of excellent Service Over the years, I have purchased and owned 3 Toyota 4 Runners all from Brookdale Toyota. I have also continued to use their maintenance services. Even Over the years, I have purchased and owned 3 Toyota 4 Runners all from Brookdale Toyota. I have also continued to use their maintenance services. Eventually the service representatives became good friends and when service was needed they know my records and made recommendations that were practical for my car usage. Sometimes the recommendations were less than those suggested by Toyota. Through this process, I developed a respect for their knowledge and typically authorized them to proceed as they stated. Keith Kihle was the representative that sold me my 2013 4 Runner. He was helpful, courteous and pleasantly assisted with my concerns. When it came time to purchase a new car for my wife, we contacted Keith directly. He worked with us to provide the car we wanted at a reasonable price. We then purchased the 2018 RAV4 the same day. More

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With you in mind Toua Yang was very knowledgeable and accommodating. Aside from answering the many questions you may have, he also ask the questions that matter so tha Toua Yang was very knowledgeable and accommodating. Aside from answering the many questions you may have, he also ask the questions that matter so that he can best serve you and your needs. The whole time I was there I felt as though it was really an experience with me in mind. Would definitely recommend him. Thanks. More

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Toua was an excellent salesman! I'm very enjoying my new car and would recommend this dealer and salesman. I gave Toua a 5 stars because he was very professional and patience to work I'm very enjoying my new car and would recommend this dealer and salesman. I gave Toua a 5 stars because he was very professional and patience to work with. Our deal went easy and smoothly! More

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Out of Warranty Help We bought a used car from a dealership for the first time a little over a month ago. Toua Yang from Luther Brookdale Toyota sold us a 2010 RAV4. I We bought a used car from a dealership for the first time a little over a month ago. Toua Yang from Luther Brookdale Toyota sold us a 2010 RAV4. I just want to take a moment to share our experience working with them. Toua and his coworkers were patient and answered a lot of questions and concerns throughout the process. The cigarette lighter outlet wasn't working (we found out a few days after buying the car) but it was covered under warranty. That and a (probably) preexisting minor cosmetic issue were fixed for free with no questions asked. Shortly after the car was out of warranty the AC began acting up. (On Tuesday it was blowing out really hot air) I made an appointment with the service department and contacted Toua (who sold me the car). We spoke on the phone briefly and also exchanged a few texts. He pulled some strings and the service department tested my refrigerant levels, filled it (it was slightly low), ran dye through it, and gave our car a car wash, all for free. Working with a dealership is intimidating and buying a used car from a dealership is something that our culture has taught us to fear. I just wanted to say that I appreciate Toua and all he's done with me and for me through this process. If you're thinking about buying a car, I had a great experience with this guy. More

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I had a Wonderful Experience! Toua Yang is the best. He made sure I was satisfied. Thanks Luther brookdale Toyota.Scion! Toua changed my mind from looking at a vechicle to buying a Toua Yang is the best. He made sure I was satisfied. Thanks Luther brookdale Toyota.Scion! Toua changed my mind from looking at a vechicle to buying a new vehicle !! More

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Helpful and patients Toua have been a very helpful and patients sale person who help me get through my purchased of a ne Tocoma. I am willing to go back to Toua and have Toua have been a very helpful and patients sale person who help me get through my purchased of a ne Tocoma. I am willing to go back to Toua and have him help me to help and advice for new or used car in the future.. More

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No hassel in buying a car Toua Yang was great to work with. I am Female senior citizen and Toua made me feel welcome. He answered all my questions and we out to the Camry to Toua Yang was great to work with. I am Female senior citizen and Toua made me feel welcome. He answered all my questions and we out to the Camry to explain every. Ithing to me, He even help set my phone . I will tell all my friends that are looking for a Veh to call Him. Toua thank you for having so much patience with me The only thing I was unhappy with is when I went to pick up my floor mates is there was only one person working and three others sitting there, I know it is not there' job to do customer service but it would be nice if they could at least acknowledge that you are there More

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No Worry, Just a little Patient. I like Brookdale Luther Toyota because it is the closest Toyota dealer by me.Toua Yang was a great help. Very knowledgeable about all of toyota cars. I like Brookdale Luther Toyota because it is the closest Toyota dealer by me.Toua Yang was a great help. Very knowledgeable about all of toyota cars. The only downfall was that luther did not give my car the trade in value that it is worth. .but besides that thank you Toua for you're help! More

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Awesome Luther 3rd vehicle we've bought from Luther. No hassle, made the number clear and no pressure. Visited another dealer just to comp shop and we quickly return 3rd vehicle we've bought from Luther. No hassle, made the number clear and no pressure. Visited another dealer just to comp shop and we quickly returned due to the treatment at Luther! More

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Quick an Simple Got the car I wanted it was quick, simple, an easy. The salesman was of great help and will recommend this person for future purchases and friends and Got the car I wanted it was quick, simple, an easy. The salesman was of great help and will recommend this person for future purchases and friends and family. More

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