Toyota of Hollywood Service Department | Page 74

I had an 11 am appointment for an oil change. I was told 2-3 hours. There were no service managers in the drive through, to provide updates on when the job will be completed. At 1:30 I went insi I was told 2-3 hours. There were no service managers in the drive through, to provide updates on when the job will be completed. At 1:30 I went inside to get an update, most service tech were at lunch. I found one person to help me. Came to find out my paperwork was sitting on the desk. Why are all service people at lunch at the same time and no one to fill in, to provide SERVICE for customers? More

by ssettembrini Verified Customer Verified Customer

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Juan my service person was nice and professional. He looked out for me and gave me a discount for major service. As a single mother I appreciated that. He looked out for me and gave me a discount for major service. As a single mother I appreciated that. More

by HASSIEN314 Verified Customer Verified Customer

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Toyota of Hollywood has always been consistent. Danny Metts is amazing and always has been Danny Metts is amazing and always has been More

by luv2teachtots Verified Customer Verified Customer

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I took my car on Thursday. They didn’t fix it that day. They told me to come back next day. It was hard for me to ask for another day off to. They were only suppose to do maint They didn’t fix it that day. They told me to come back next day. It was hard for me to ask for another day off to. They were only suppose to do maintenance and alignment. I told them my tire was low, and they didn’t even look at it. They told me to come back Saturday. I drove my car with 2 nails and I didn’t know. I had to come back Saturday to get it fixed and paid $255 for a new tire. Why making too many appointments when you can’t fix all cars in the same way. It’s crazy, I lost a day at work, which I didn’t get paid More

by Sprekkhp8 Verified Customer Verified Customer

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I took in the car to have an oil change with tire rotation. Whoever worked on my car stripped my right rear lug nut without mentioning it to me. I caught a flat a couple of weeks later and couldn’t p rotation. Whoever worked on my car stripped my right rear lug nut without mentioning it to me. I caught a flat a couple of weeks later and couldn’t put my spare on and had to wait to have my car towed. I told them my brakes were squeaky and was told that they could not duplicate the noise and my brakes had 7mm and were good. I have the tire place I took my flat to check the brakes come to find out they are 3mm and needed brakes and rotors! This will be the last time Toyota of Hollywood will ever see my vehicle or have me as a future customer for purchasing either. More

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Because I have problem with my registration only one person is incompetent for your work. person is incompetent for your work. More

by gyamileth18 Verified Customer Verified Customer

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Always great service and their free WiFi allows you to easily work remotely while you wait. easily work remotely while you wait. More

by RRAF02 Verified Customer Verified Customer

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Bad experience Incorrect fault diagnoses Long wait times more expensive repair cost I didn't receive the report of what my car computer had as an error more expensive repair cost I didn't receive the report of what my car computer had as an error More

by ROANNYA25 Verified Customer Verified Customer

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Efficiency, comfort, quick, elegant, fast, quality and precision, thank you Toyota Hollywood for this new chapter of my life precision, thank you Toyota Hollywood for this new chapter of my life More

by JUANPUENTES2204 Verified Customer Verified Customer

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great service, my car was done quickly, they took care of things i didn’t know things i didn’t know More

by abagail Verified Customer Verified Customer

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