Toyota of Hollywood Service Department | Page 75

Very courteous and Professional, great Customer Service experience, knowledgeable and nice and friendly plus a free Complimentary car wash. experience, knowledgeable and nice and friendly plus a free Complimentary car wash. More

by rubmamel Verified Customer Verified Customer

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I recently visited the Toyota Center and want to share my impressions. First of all, I was pleased with the cleanliness and order in the salon. The staff was polite and professional, and answered all my q impressions. First of all, I was pleased with the cleanliness and order in the salon. The staff was polite and professional, and answered all my questions. The service is organized at a high level. Thank you. More

by G.DIANA2020 Verified Customer Verified Customer

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Excellent customer service and great service, I appreciate your support and suggestions for the car. appreciate your support and suggestions for the car. More

by Mariela Hernandez Hernandez Verified Customer Verified Customer

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Excellent service and attention and god time waiting , Sebastian gime a clear explanation of my car service Sebastian gime a clear explanation of my car service More

by Guillermo Cabral Verified Customer Verified Customer

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Excellent Services! Brian Singletery is the best! Great advices and offers to sseek for the best options! Brian Singletery is the best! Great advices and offers to sseek for the best options! More

by OSORNOF Verified Customer Verified Customer

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Very very unhappy about service,I had service on 16 march 2025 for my Lexus,I bought the here and did my service here too,I called and ask to do appointment only for change oil,when I came I told the MICHAEL 2025 for my Lexus,I bought the here and did my service here too,I called and ask to do appointment only for change oil,when I came I told the MICHAEL JONES that I need ONLY change oil,I repeated it 3 times,he said “don’t worry we will just check your car and do inspection,if we need something to do we will not to do it without your permission,maximum you will pay 114$ for everything which includes changing oil,rotation and filters”. Then,when I went to restroom he called my husband to sign a paper and didn’t explain nothing!!!!!, my husband didn’t read he thought it is only for change oil because he was hearing how i said 3 times only change oil,we were very tired since we drove from key west 4 hours and was waiting to get a service about 2 hours with toddler and I’m 9 months pregnant was not easy for us,and at the end he gave us invoice for 269$ without any explanation and he sad that we are signed and have to pay,he was very very rude,we was trusted to Toyota service and if we knew that they will charge us 3 times more I would not drive 4 hours to here,I’m very disappointed 😔.Michael Jones was very very rude to us,I never thought that such a big company like Toyota can be lying to their customers(tell on the beginning one amount and at the end totally different amount,) I hope Toyota customer service will do something with this situation,I’m very disappointed and unhappy,I do not recommend to nobody to go there,I don’t want to no one has the same situation like me and will overpay like me!!!!!!!! I use to recommend this place to all my friends and family,but no more!!!!!!!! Very very upset 😢,I was thinking to buy a new car from this dealership but after this situation I will not coming back and will recommend to everybody not to go there!!!!! More

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Excellent service . Waiting time was excellent. You don’t even have to have an appointment. Thank you Toyota this survey is taking up too much of my time Waiting time was excellent. You don’t even have to have an appointment. Thank you Toyota this survey is taking up too much of my time More

by MORTIMERJ57 Verified Customer Verified Customer

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We continue to receive excellent customer service from Brian Singeteri and the team of mechanics who work with him. Thank you.. Brian Singeteri and the team of mechanics who work with him. Thank you.. More

by JEYLY2003 Verified Customer Verified Customer

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Very helpful and polite. The dealership has you covered as far as any need for food and drinks while waiting for your car The dealership has you covered as far as any need for food and drinks while waiting for your car More

by GREENROCKBERNROCK Verified Customer Verified Customer

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Very good, very nice ,everything was OK for the service .I tell you thank you service .I tell you thank you More

by misstheogene Verified Customer Verified Customer

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