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Toyota of Hollywood Service Department

Overview Reviews (2818)

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Toyota of Hollywood Service Department

Toyota of Hollywood Service Department | Page 80

Service Department

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

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4.2

2,818 Reviews

Overview Reviews (2818)

4.2

2,818 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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2818 Reviews of Toyota of Hollywood Service Department

March 14, 2025

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Employee Rating

I'm very disappointed with the experience I had, multiple times I went because they didn't fix the problem and got work done incorrectly, the "certified mechanics" didn't do their job , the representatives s times I went because they didn't fix the problem and got work done incorrectly, the "certified mechanics" didn't do their job , the representatives same, even the manager in the end didn't do a proper job. I'm not going back More

by ARDANIC

Verified Customer

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Recommend Dealer

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Mar 14, 2025 -

Toyota of Hollywood FL responded

I'm sorry to hear about your disappointing experience. It sounds like we fell short in several areas, and I apologize for any inconvenience this caused you. We value feedback as it helps us improve, so if you're open to discussing this further or have additional concerns, please reach out directly. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

March 13, 2025

Dealership Rating

Employee Rating

Toyota bon bagay mwen pa regret mwen te konn tande Guy wewe ki fè mwen ka genyen bèl machine mwen jodia…nan Toyota of Hollywood wewe ki fè mwen ka genyen bèl machine mwen jodia…nan Toyota of Hollywood More

by Daana Rosier

Verified Customer

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Finance Department, Showroom Sales

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March 12, 2025

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Employee Rating

Excellente Atencion al Cliente Por parts del Gerente Moni, de Administracion y del vendedor Yegor. Moni, de Administracion y del vendedor Yegor. More

by LIZA.FEO6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Finance Department, Showroom Sales

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Mar 13, 2025 -

Toyota of Hollywood FL responded

Hola Liza! Nos alegra leer que su experiencia en Toyota of Hollywood ha sido positiva. Gracias por compartirlo con nosotros!

March 11, 2025

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Employee Rating

There is services are great and they are prepared to accommodate.customer needs. I appreciate all the effort the service rep did accommodate.customer needs. I appreciate all the effort the service rep did More

by DAPHNEYV32

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Claudia

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Mar 11, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your experience! We're delighted to hear that our team at Toyota of Hollywood was able to accommodate your needs and provide great service. We appreciate the support!

March 11, 2025

Dealership Rating

Employee Rating

Always very busy but efficient, I had my appointment at 8:00 and was helped right away. They set me up with a ride home and a pick up so it’s very convenient. 8:00 and was helped right away. They set me up with a ride home and a pick up so it’s very convenient. More

by tylerchong0312

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 11, 2025 -

Toyota of Hollywood FL responded

Tyler, we're glad to hear that our team at Toyota of Hollywood ensured your service was efficient and convenient. Thank you for trusting us with your vehicle's care!

March 11, 2025

Dealership Rating

Employee Rating

muy bueno excelente atención y muy amable las personas que me atendieron todo muy bueno que me atendieron todo muy bueno More

by eduardoraa92

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Finance Department, Showroom Sales

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Mar 11, 2025 -

Toyota of Hollywood FL responded

Eduardo, nos alegra saber que su experiencia con nosotros en Toyota of Hollywood fue positiva! Gracias por elegirnos.

March 10, 2025

Dealership Rating

Employee Rating

Excelente atención, 100000% recomendados. Alejo, Abraham y Ronny. Los mejores, volveria 1 y otra vez de ser necesario. 😘 y Luis en el area financiera. 🥰 Alejo, Abraham y Ronny. Los mejores, volveria 1 y otra vez de ser necesario. 😘 y Luis en el area financiera. 🥰 More

by YUTHZIEL22

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Finance Department , Luis

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Mar 11, 2025 -

Toyota of Hollywood FL responded

Gracias por la maravillosa reseña! Nos alegra saber que Alejo, Abraham, Ronny y Luis hicieron de su experiencia en Toyota of Hollywood una excepcional. Siempre estamos aquí para ayudarle cuando lo necesite.

March 10, 2025

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Employee Rating

Warranty service takes too long. Low priority. Mechanic thought he was speed racer in my car. Low priority. Mechanic thought he was speed racer in my car. More

by FRANKFMJ

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

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Mar 11, 2025 -

Toyota of Hollywood FL responded

We strive for timely service, Frank, and I apologize for any delay during your recent experience. We appreciate your feedback, and will keep it in mind as we work to improve our efficiency. If there's anything else we can do for you, please feel free to reach out. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

March 10, 2025

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Employee Rating

The service at Toyota of Hollywood is exceptional. Service manager J.C. is one of the best in the industry and I trust him 100% with the repeated care of my vehicle. Service manager J.C. is one of the best in the industry and I trust him 100% with the repeated care of my vehicle. More

by JESSICALMONTES

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: J.C.

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Mar 11, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your experience! We're delighted to hear that J.C. and the team at Toyota of Hollywood have earned your trust with their exceptional service. We look forward to continuing to care for your vehicle in the future!

March 10, 2025

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Employee Rating

Great and timely service for my Highlander. Great lounge to wait in and work using their Wi-Fi. Great lounge to wait in and work using their Wi-Fi. More

by RRAF02

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 11, 2025 -

Toyota of Hollywood FL responded

Thank you for trusting Toyota of Hollywood with your Highlander's maintenance. See you next time!