Toyota of Hollywood Service Department
Toyota of Hollywood Service Department at Toyota of Hollywood FL

Toyota of Hollywood Service Department | Page 83

Service Department

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

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4.2
2,818 Reviews
4.2

2,818 Reviews

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2818 Reviews of Toyota of Hollywood Service Department

March 03, 2025

Dealership Rating
Employee Rating

The service is fast and I love the way they decorate the branch, they provided me with a lift to go home and come back, excellent experience ! More

by MISTERB1MTCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2025

Toyota of Hollywood FL responded

We're delighted to hear you enjoyed the fast service and decor at Toyota of Hollywood! Providing a convenient experience is important to us, so we're glad the lift was helpful. Thanks for sharing your excellent experience!

March 03, 2025

Dealership Rating
Employee Rating

Excelente son un gran equipo y quedé bien complacido. El trato de lujo me hicieron sentir bien. Muchas gracias a Luiz, Abran, Ronny y Edit. More

by jansgarcia82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2025

Toyota of Hollywood FL responded

Jans, nos alegra saber que Luiz, Abran, Ronny y Edit hicieron de su experiencia en Toyota of Hollywood una memorable. Gracias por compartir sus amables palabras!

March 03, 2025

Dealership Rating
Employee Rating

Terrible communications and horrible phone etiquette. Requested to have the GM (Herbie Lopez) contact me several times via email and phone. Never received a reply. They are too big and act like they are More

by socaljuice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Richard Jean-Louis

Mar 03, 2025

Toyota of Hollywood FL responded

It's disappointing to hear about your experience with our communication and service. We strive for excellent customer relations, so it's concerning that we fell short here. I appreciate you acknowledging Sammy and Erin's efforts in collision, but I'd like the opportunity to address these issues directly with you if you're open to it. Please feel free to reach out at your convenience. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

March 02, 2025

Dealership Rating
Employee Rating

Me hicieron sentir como en casa, la negociación fluyó con respeto, profesionalismo y confianza. Abraham es un profesional en todo los sentidos es muy atento y amable, es confiable. More

by ruben_romero_
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2025

Toyota of Hollywood FL responded

Ruben, nos alegra saber que Abraham y el equipo de Toyota of Hollywood le hicieron sentir como en casa. Apreciamos sus amables palabras y esperamos verle nuevamente pronto. Gracias por compartir su experiencia!

March 02, 2025

Dealership Rating
Employee Rating

Over a month and still haven’t gotten my truck back. Keep telling me next week next week. More

by Ontimeprints0076
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 03, 2025

Toyota of Hollywood FL responded

We strive for timely service, and I apologize for any delay in servicing your truck. We appreciate your feedback, and want to ensure your needs are met. Please reach out to me directly so I can assist here. Best, Shawn Jones - Customer Relations Manager - (954) 893-4660

March 02, 2025

Dealership Rating
Employee Rating

I was helped by a lady named Claudia. She went above and beyond to make sure that the tire problem was resolved. More

by vlucas06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Claudia

Mar 03, 2025

Toyota of Hollywood FL responded

We're delighted to hear that Claudia provided exceptional service at Toyota of Hollywood! Thank you for sharing your experience, and we're glad the tire issue was resolved.

March 02, 2025

Dealership Rating
Employee Rating

Great service, very well organized. If you're waiting for your car,they have a very comfortable waiting area. You can have coffee (free) and watch television or plug your phone or lapto More

by G_MODEST
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abel Torres

Mar 03, 2025

Toyota of Hollywood FL responded

Thank you for sharing your experience! We're delighted to hear that our comfortable waiting area and friendly service advisors at Toyota of Hollywood made a positive impression. We appreciate you choosing us over other dealers, and we're here whenever you need assistance!

March 02, 2025

Dealership Rating
Employee Rating

Nice people and good service It was done by the time they were told me More

by MANNYURBAEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Toyota of Hollywood FL responded

We are grateful to have earned your business, Manny. Thanks for taking the time to leave us a review! - The Toyota of Hollywood Team

March 02, 2025

Dealership Rating
Employee Rating

Excelente servicio y atención muy profesional por parte de todo su personal muy atentos en todo momento More

by nieblastapaneslisdany24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2025

Toyota of Hollywood FL responded

Gracias por compartir su experiencia con Toyota of Hollywood! Nos alegra saber que nuestro equipo le brindó un servicio profesional y atento. Esperamos poder servirle nuevamente en el futuro!

March 01, 2025

Dealership Rating
Employee Rating

Excellent service, Dane's attention is impeccable. Despite being as busy as the weekends are, the service was fast. Thankful for the friendly treatment of the whole team, and especially Dane. Thank yo More

by juanb9.25
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dane.

Mar 03, 2025

Toyota of Hollywood FL responded

Thank you for the kind words! We're delighted to hear that Dane and our team at Toyota of Hollywood provided excellent service, even on a busy weekend. We appreciate your support and look forward to serving you again!

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