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Toyota of Hollywood Service Department

Overview Reviews (2818)

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Toyota of Hollywood Service Department

Toyota of Hollywood Service Department | Page 84

Service Department

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

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4.2

2,818 Reviews

Overview Reviews (2818)

4.2

2,818 Reviews

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2818 Reviews of Toyota of Hollywood Service Department

March 01, 2025

Dealership Rating

Employee Rating

After my complimentary service , my car was not washed. They just poured water on it and did not vacuum. The experience was just mediocre.. They just poured water on it and did not vacuum. The experience was just mediocre.. More

by cocolovinglife

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Oladotun

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Mar 03, 2025 -

Toyota of Hollywood FL responded

I apologize for the less-than-stellar experience with your complimentary service. We aim to provide thorough and top-notch service, so it's disappointing to hear we fell short this time. Please feel free to reach out if you'd like us to address any remaining concerns or discuss how we can improve in the future. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

March 01, 2025

Dealership Rating

Employee Rating

I real service from this dealer ship whenever I come to Hollywood of Toyota car dealer. Hollywood of Toyota car dealer. More

by sandramilton

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Finance Department, Showroom Sales

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Mar 03, 2025 -

Toyota of Hollywood FL responded

Sandra, thank you for stopping by to leave Toyota of Hollywood a wonderful review!

February 28, 2025

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Employee Rating

Friendly staff, timely work, clean service center. I would recommend this Toyota Service Center to my family and friends. I would recommend this Toyota Service Center to my family and friends. More

by joaniebus

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Silvestr

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Mar 03, 2025 -

Toyota of Hollywood FL responded

Joanie, thank you for recommending Toyota of Hollywood! We're delighted to hear that our friendly staff and clean service center made a positive impression. We look forward to serving your family and friends too!

February 28, 2025

Dealership Rating

Employee Rating

Car salesman Oleksandr was nice. Adrian on the other hand was rude and an overall xxx. I almost left without the car cause his customer service was as trash as his character. Adrian on the other hand was rude and an overall xxx. I almost left without the car cause his customer service was as trash as his character. More

by Meli

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Finance Department, Showroom Sales , Oleksandr Krykun

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Mar 03, 2025 -

Toyota of Hollywood FL responded

Meli, we're sorry to hear about your experience with Adrian. We appreciate your feedback and will address this internally at Toyota of Hollywood to ensure better service in the future. Thank you for bringing it to our attention! Shawn Jones - Customer Relations Manager - (954) 893-4660

February 28, 2025

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Employee Rating

El señor Juan muy profesional con muchas paciencia y muy detallista y dedicación a su trabajo muchos talento excelente vendedor detallista y dedicación a su trabajo muchos talento excelente vendedor More

by lquintero172

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Finance Department, Showroom Sales

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Mar 03, 2025 -

Toyota of Hollywood FL responded

Gracias por compartir su experiencia con nosotros en Toyota of Hollywood. Nos alegra saber que Juan brindó un servicio profesional y atento. Esperamos poder servirle nuevamente en el futuro!

February 28, 2025

Dealership Rating

Employee Rating

Todo bien solo que salí sin mantenimiento al carro voy el lunes gracias buena atención lunes gracias buena atención More

by BIZQUIERDODELG

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Showroom Sales , Jose pichardo . Maldonado . manager y el del seguro

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Mar 03, 2025 -

Toyota of Hollywood FL responded

Apreciamos la excelente calificación para el equipo de Toyota of Hollywood. Gracias por su apoyo!

February 28, 2025

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Employee Rating

Good morning pleasure to have service valued person was helpful front desk was very courteous helpful front desk was very courteous More

by lolapusey62

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 28, 2025 -

Toyota of Hollywood FL responded

Thanks for taking a moment to highlight our premier customer service at Toyota of Hollywood! We hope to see you again.

February 27, 2025

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Employee Rating

Dealerships, beautiful clean. The people are great. Everything was good except for the communications between the Body Shop and the people upfront at the dealership The people are great. Everything was good except for the communications between the Body Shop and the people upfront at the dealership More

by kennybrae

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Samual Dearmas was awesome. Would be on the call of duty. I thank him.

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Mar 03, 2025 -

Toyota of Hollywood FL responded

Kennybrae, thank you for your feedback! We're glad to hear that you found our dealership clean and enjoyed working with our team at Toyota of Hollywood. We appreciate your input on communication and will work on improving this aspect. - Shawn Jones - Customer Relations Manager - (954) 893-4660

February 27, 2025

Dealership Rating

Employee Rating

Me parece un excelente servicio, la atención es muy buena y la sala de espera también es adecuada además tienen servicio de acercamiento a la casa mientras se realiza el mantenimiento. y la sala de espera también es adecuada además tienen servicio de acercamiento a la casa mientras se realiza el mantenimiento. More

by luberfmc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sebastian del departamento de mantenimiento

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Feb 28, 2025 -

Toyota of Hollywood FL responded

Nos alegra saber que tuvo una experiencia positiva con el servicio y las comodidades en Toyota of Hollywood. Apreciamos su reseña y esperamos poder servirle nuevamente pronto. Gracias por elegirnos!

February 27, 2025

Dealership Rating

Employee Rating

The service was professional and quick, I didn’t spend long hours waiting on my car to get serviced. long hours waiting on my car to get serviced. More

by JESSICAJ2675

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Finance Department, Showroom Sales

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Feb 28, 2025 -

Toyota of Hollywood FL responded

We're happy to hear that your Toyota of Hollywood experience was a smooth success, Jessica!