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Toyota of Hollywood Service Department

Overview Reviews (2818)

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Toyota of Hollywood Service Department

Toyota of Hollywood Service Department | Page 89

Service Department

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

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4.2

2,818 Reviews

Overview Reviews (2818)

4.2

2,818 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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2818 Reviews of Toyota of Hollywood Service Department

February 13, 2025

Dealership Rating

Employee Rating

Good spoken advisors but no updates too often and service is minimum 2 hours in and out is minimum 2 hours in and out More

by bernardomjr99

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Finance Department, Showroom Sales , Jawad

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Feb 13, 2025 -

Toyota of Hollywood FL responded

Hi Bernard. Thank you for sharing your feedback with the Toyota of Hollywood team. We will work on improving our communication and if you need anything else, please let us know! Safe travels.

February 13, 2025

Dealership Rating

Employee Rating

Buen servicio y atencion, lo unico que sali muy tarde, desde las 10am hasta casi las 3 pm. desde las 10am hasta casi las 3 pm. More

by MALOBO74

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 18, 2025 -

Toyota of Hollywood FL responded

Nos alegra saber que le ofrecimos un excelente servicio en Toyota of Hollywood! Gracias por compartir sus comentarios constructivos acerca del tiempo de espera, nos aseguraremos de tenerlos en cuenta para mejorar nuestro servicio en el futuro.

February 12, 2025

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Employee Rating

Serv advisor was bad. 2 different people didn't want to help me. Until a guy with a white shirt helped me. 2 different people didn't want to help me. Until a guy with a white shirt helped me. More

by ravenna10

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Feb 18, 2025 -

Toyota of Hollywood FL responded

It's disappointing to hear about your experience with our service advisors. We strive for excellent customer service, and it seems we fell short this time. I'm glad someone was able to assist you eventually, but I would like the opportunity to address any remaining concerns you have. Please feel free to reach out at your convenience. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

February 11, 2025

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Employee Rating

The best of the best toyota of Hollywood. ..open til midnight oh yeah yeah yeah yeah yeah ..open til midnight oh yeah yeah yeah yeah yeah More

by Sexy cjay

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bryant Singletary ,John Dias,,,Angel

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Feb 11, 2025 -

Toyota of Hollywood FL responded

Thanks for being a loyal Toyota of Hollywood customer and leaving us a five-star review! We are glad that you enjoy our late hours of operation.

February 11, 2025

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Employee Rating

Un servicio rápido , eficaz y con todo el apoyo necesario por parte de los empleados . Muchas gracias por parte de los empleados . Muchas gracias More

by Alexander

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 12, 2025 -

Toyota of Hollywood FL responded

Alexander, gracias por compartir su experiencia positiva con Toyota of Hollywood. Nos alegra saber que ha recibido un servicio rápido y eficaz. Estamos aquí para ayudarle siempre!

February 11, 2025

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Employee Rating

The technician took great care with my car and the service was completed in the time that they said service was completed in the time that they said More

by SHARON.MAYNE2010

Verified Customer

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

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Feb 11, 2025 -

Toyota of Hollywood FL responded

Thank you for stopping by to leave Toyota of Hollywood a wonderful review, Sharon!

February 10, 2025

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Employee Rating

I watched one of your service attendant handed my keys and document to a total stranger and walked away…. That system that you have in retrieving vehicles at end of service needs to be changed. and document to a total stranger and walked away…. That system that you have in retrieving vehicles at end of service needs to be changed. More

by nashforrester

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Showroom Sales

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Feb 18, 2025 -

Toyota of Hollywood FL responded

Your experience is concerning to hear, and I apologize for any distress this may have caused. We take security very seriously and will address this issue promptly with our team. Please feel free to reach out if you'd like to discuss further or share more details about the incident. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

February 10, 2025

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Employee Rating

Prince and his staff were amazing definitely recommend to anyone buying a car from this location anyone buying a car from this location More

by TRAVISGANAISHLAL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Finance Department, Showroom Sales , Prince

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Feb 11, 2025 -

Toyota of Hollywood FL responded

Thank you for the kind words and trust in our team at Toyota of Hollywood! We'll be sure to let Price know his service stands out. Enjoy the ride!

February 10, 2025

Dealership Rating

Employee Rating

Excellent service! Took real good care of my truck. Even gave it a wash at the end! Thank you Took real good care of my truck. Even gave it a wash at the end! Thank you More

by PAPAABUILT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 10, 2025 -

Toyota of Hollywood FL responded

Thanks for taking the time to leave Toyota of Hollywood a five-star review! Enjoy your clean truck!

February 09, 2025

Dealership Rating

Employee Rating

It was a good experience and great service, also quick and good communication with the customer and good communication with the customer More

by GABIMEREU

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael, Jones

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Feb 10, 2025 -

Toyota of Hollywood FL responded

We appreciate your business and your review! Thanks from the Toyota of Hollywood Team!