Tracey Cach | Page 31

Great diagnostic system Excellent service and right on time. My 2005 Lexus LS430 check engine light was on. After troubleshooting, the technician reported that gas cap had Excellent service and right on time. My 2005 Lexus LS430 check engine light was on. After troubleshooting, the technician reported that gas cap had broken gasket and replaced it. Now my car runs very well without any problem. Thanks Lexus service team and Tracey Cach for taking care of my baby. More

Report | Print

Great Service! Brought in car for a problem, and as usual, my service representative Tracey Cach made sure my car was serviced promptly! Have continued to be impr Brought in car for a problem, and as usual, my service representative Tracey Cach made sure my car was serviced promptly! Have continued to be impressed with my experience at Lexus of Sacramento! More

Report | Print

It was very positive. I purchased my first Lexus from this dealership 11 years ago, and when it unexpectedly needed servicing recently, I took it back. The cost of repairs I purchased my first Lexus from this dealership 11 years ago, and when it unexpectedly needed servicing recently, I took it back. The cost of repairs was nearly the value of the car, so I elected to replace rather than repair my auto. My sales rep, Charlie Ubel, was wonderful to work with. He understood my needs and my financial situation and worked hard on my behalf to find a used auto that met my wants, and financial limitations. I am very happy with the transaction and my purchase experience. More

Report | Print

Efficient and fast! Tracy and Dave Torkelsen were efficient, knowledgeable, and friendly. They took care of my car like if it was theirs! I would highly recommend this de Tracy and Dave Torkelsen were efficient, knowledgeable, and friendly. They took care of my car like if it was theirs! I would highly recommend this dealership. More

Report | Print

Satisfied Customer I am very happy with my new windshield!! Tracey Cach was also very professional and helpful during the entire process. I will defitnitely recommend a I am very happy with my new windshield!! Tracey Cach was also very professional and helpful during the entire process. I will defitnitely recommend all my friends and family to Lexus of Sacramento. More

Report | Print

Convenient And Amazing The service was convenient and quick. The shuttle service even took me to work and picked me up at the time I requested which is amazing even for a s The service was convenient and quick. The shuttle service even took me to work and picked me up at the time I requested which is amazing even for a small need like my oil change. More

Report | Print

LEXUS OF SACRAMENTO THE BEST IN THE COUNTY I have been going to this dealership for all my Lexus service and purchase recommendations for over 15 years. The service department has the most p I have been going to this dealership for all my Lexus service and purchase recommendations for over 15 years. The service department has the most professional team you would want deal with and all staff make you feel special and your needs are their primary concern. I have never been disappointed, overlooked, given misinformation or left less the extremely satisfied with excellent service. The service advisors all have the I can do attitude and go to great length to meet your needs. The service manager is the consummate professional and leads by example with personal and hands on attention to your needs. I continue to be impressed with how this dealership continues to get better every year and why I would not leave them for any other dealership. More

Report | Print

Great customer service. Tracey always does an awesome job. Donuts are good too! Service is efficient, fast and the waiting area is solid. Overall, grea customer service. Tracey always does an awesome job. Donuts are good too! Service is efficient, fast and the waiting area is solid. Overall, great experience More

Report | Print

Service and Detail Tracey was very gracious and kept in communication with me. She made sure I was satisfied and not inconvenienced during my repair process. Kris Tran Tracey was very gracious and kept in communication with me. She made sure I was satisfied and not inconvenienced during my repair process. Kris Tran, was and is above and beyond exceptional with his customer service and quality of work. The detail his team provides is amazing. I always feel like I have a new car when they are done! Thank you Kris and Tracey for always making my experience with Lexus a positive one. More

Report | Print

Fantastic! Honest, Caring, they listen to your needs and they make the experience of either purchasing or servicing your vehicle pleasant. I received a follow up Honest, Caring, they listen to your needs and they make the experience of either purchasing or servicing your vehicle pleasant. I received a follow up call to make sure that everything was great and ait was! More

Report | Print