Tracey Cach | Page 32

Tracey does it again! We always come in when Tracey C. is working. We appreciate it when she knows the problem we are having with both of our vehicles. Tracey is the go-ge We always come in when Tracey C. is working. We appreciate it when she knows the problem we are having with both of our vehicles. Tracey is the go-getter and she always gets it done. Thank you again Tracey. More

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Efficient and helpful service! Adviser Tracy was helpful and see to all my needs were met in a very efficient manor ! It was Saturday and yet she still get services needed done on m Adviser Tracy was helpful and see to all my needs were met in a very efficient manor ! It was Saturday and yet she still get services needed done on my car! More

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5 star salesman! Chuck has been really knowledgeable on all aspects of buying/leasing .a lexus. It's been a pleasure to work with him.he follows up on any questions be Chuck has been really knowledgeable on all aspects of buying/leasing .a lexus. It's been a pleasure to work with him.he follows up on any questions before and after purchase..i grabbed his cards for all my family. More

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Fantastic This is my second Lexus and the experience was just as good as the first. I love the service and friendliness the staff show when I’m at the dealershi This is my second Lexus and the experience was just as good as the first. I love the service and friendliness the staff show when I’m at the dealership and I’ll always purchase my vehicles from Sacramento Lexus!! More

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Lexus For Life I recently brought my Lexus Rx 350 in for the 60k mile service and as always I was pleasantly greeted by my favorite service rep, Tracy Cach. She al I recently brought my Lexus Rx 350 in for the 60k mile service and as always I was pleasantly greeted by my favorite service rep, Tracy Cach. She always has a smile and is so personable and friendly. I shared with her a concern I had about the premature wear my front seats were displaying. She quickly put me in contact with Dave Torkelsen and he was super awesome. He surveyed my vehicle and within a couple of weeks the problem was resolved without any inconvenience on my part. Dave's follow through and reassurance that he was working behind the scenes on my behalf, made me feel like I was a valued customer and that he really cared. Thank you Lexus of Sacramento Service Team for going above and beyond!!! Sincerely, Monica D. More

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Best service The best reason to buy a Lexus IS their phenomenal service. Everyone treats you with respect and courtesy. Excellent service advisors and they are e The best reason to buy a Lexus IS their phenomenal service. Everyone treats you with respect and courtesy. Excellent service advisors and they are efficient. More

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Caring Service Advisor I have had the pleasure to work with Tracey for a little over a year and a half. She has made servicing my Lexus a joy and not the typical cringe wort I have had the pleasure to work with Tracey for a little over a year and a half. She has made servicing my Lexus a joy and not the typical cringe worthy experience some other dealers have left me upon arriving and leaving. Tracey has displayed honesty, patients, and is a great communicator when dealing with estimated completion times and or explaining issues with the car while being serviced. I am never left in the dark with anything and I always get a call to ask permission if we need to move forward with a task. She understands how serious i am with my car so she takes extra care to ensure my car is taken care of before the keys are handed to me. I don't see that very often. Tracey is also very personable we sometimes catch up for 10+ mins before we actually get to the service call. if you are looking for a service advisor give Tracey a call you will not be disappointed. More

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Amazing service !!! Ron, It was a pleasure meeting you. Thank you for making the experience fun, and for making my parents comfortable on such a big purchase. I will defi Ron, It was a pleasure meeting you. Thank you for making the experience fun, and for making my parents comfortable on such a big purchase. I will definitely recommend you and Lexus of Sacramento to friends and family. I look forward to doing future business with you. Thank you for your amazing customer service. More

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