Tracey Howe | Page 14

best oil change i ever got in my life. thanks to cullen i will never get an oil change anywhere else. thanks to cullen i will never get an oil change anywhere else. More

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Service was wonderful. They are kind, accommodating, and knowledgeable. I brought my car in for general maintenance and was very pleased. They are kind, accommodating, and knowledgeable. I brought my car in for general maintenance and was very pleased. More

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Always friendly service, good job making me feel valued customer as usual I’ll be back customer as usual I’ll be back More

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No complaints. No wait to get in.Staff were courteous. Just a oil and filter change. No wait to get in.Staff were courteous. Just a oil and filter change. More

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Service is top notch always. Have been using them since I purchased my Avalon & have never had a moments problem with my car. Have been using them since I purchased my Avalon & have never had a moments problem with my car. More

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Great dealership, August. All the salesmen and service people are excellent people.They let you know what's happening and try to work the best deal out for you. I will recomme All the salesmen and service people are excellent people.They let you know what's happening and try to work the best deal out for you. I will recommend any of my friends to go to that dealer More

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My service man Trace, was professional , kind and efficient. Always keeping me informed. Though my door locks are still not working. Overall Great job! efficient. Always keeping me informed. Though my door locks are still not working. Overall Great job! More

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Great service. Tech was honest and upfront about what was needed. Thanks for making sure my Toyota is always good to go!! Tech was honest and upfront about what was needed. Thanks for making sure my Toyota is always good to go!! More

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Service was fine and they got it down quickly. But the little details could be improved upon. I had some bugs on the windshield and they ran the wipers and smeared the bugs all over. It would have But the little details could be improved upon. I had some bugs on the windshield and they ran the wipers and smeared the bugs all over. It would have been 5 stars to run it through the car wash real quick or at least clean the windshield after smearing the dead bugs. And stop sending me text messages at 7 am on the weekend for your review. More

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I went in for a vehicle recall service appointment. After waiting 45 minutes in the waiting room, i was told that they didn’t have the parts for my car and that they will call me when I can get the se After waiting 45 minutes in the waiting room, i was told that they didn’t have the parts for my car and that they will call me when I can get the service done. They knew since I called and made the appointment last week that they would need to have my parts and they didn’t notify me that the parts are not available! They let me drive 16 miles to the dealership, wasted my time, my afternoon and my Gas. Only to be told to go back home and wait for another appointment date. If this is what passes for Customer Service, Phillips Toyota fails miserably! More

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