Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Tracey Pacheco
Tracey Pacheco at McCluskey Buick GMC

Tracey Pacheco | Page 2

Service Guest Relations Manager

McCluskey Buick GMC

9673 Kings Automall Drive
Cincinnati, OH 45249

Contact Me
4.6
118 Reviews
4.6

118 Reviews

Write a Review

118 Reviews of Tracey Pacheco

November 05, 2026

Dealership Rating
Employee Rating

My service advisor was easy to work with and responsive to my requests. Will be coming back. More

by 1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 05, 2026

McCluskey Buick GMC responded

We’re glad Tracey was attentive to your requests and made the service visit for your Chevrolet Blazer easy to navigate. We look forward to welcoming you back.

November 05, 2026

Dealership Rating
Employee Rating

Fast service, but technicians spilled used oil in the driveway. Attempted to clean it up. More

by singkatsing62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Nov 06, 2026

McCluskey Buick GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

November 04, 2026

Dealership Rating
Employee Rating

Very good service, I was very happy with my new car. salesman was great, explained everything to me More

by pwithrow48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 05, 2026

McCluskey Buick GMC responded

We’re delighted you’re happy with your Chevrolet Equinox and that Tracey helped explain everything clearly. Thank you for the five-star rating!

November 04, 2026

Dealership Rating
Employee Rating

Top notch customer service, from Corey, TJ, Stuart, Peter, Gary, Tracey and anyone else not mentioned. More

by STEPHEN80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey, TJ, Stuart, Peter, Gary

Print
Nov 04, 2026

McCluskey Buick GMC responded

Tracey and our service team are grateful for your kind words. We’re happy you felt so well cared for during service on your Ford F-150.

November 04, 2026

Dealership Rating
Employee Rating

Awesome Service from service rep that came to my house. Quick and Efficient and made it to work with time to spare. More

by damon.bradley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tonya Hensley

Print
Nov 04, 2026

McCluskey Buick GMC responded

We're glad our representative handled the service on your Chevrolet Trax promptly at your home, leaving you plenty of time to get to work. Thank you for the five star rating!

November 03, 2026

Dealership Rating
Employee Rating

Everyone there. \nDid what they could to help us. And we're very nice about everything. The work was done in good time. More

by kathy gillespie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 03, 2026

McCluskey Buick GMC responded

We're pleased our team treated you with kindness and offered helpful support while completing the service on your Nissan Rogue promptly. Thank you for the five-star rating!

November 03, 2026

Dealership Rating
Employee Rating

Good service dept good people very friendly I bought 3 cars two new cars in one used car More

by andree66ts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 03, 2026

McCluskey Buick GMC responded

Thank you for choosing our dealership for three vehicle purchases. We're glad you felt welcomed by our team and were pleased with the service on your Chevrolet 3500.

November 02, 2026

Dealership Rating
Employee Rating

Best experience I could have hoped for given the situation . Not only fast with the responses but we also got out our van extremely fast. More

by dpartin911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamie Campbell

Print
Nov 03, 2026

McCluskey Buick GMC responded

We're glad our team's prompt replies and quick purchase process helped you get your Chrysler Pacifica without delay. Thank you for the five-star rating!

November 02, 2026

Dealership Rating
Employee Rating

They were very helpful and my salesman was really good! The process did not take too long which was really nice. More

by hannah.andersonn22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Sabrina McCluskey , My salesman was Darius and he gets all the stars

Print
Nov 02, 2026

McCluskey Buick GMC responded

We're glad our sales team took good care of you and that purchasing your new GMC was a quick process. Thank you for the five-star rating!

November 02, 2026

Dealership Rating
Employee Rating

Great place love the people, efficient, prompt, and competitively priced, keep you informed on what’s going on with your vehicle More

by mikeschworer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tonya Hensley

Print
Nov 02, 2026

McCluskey Buick GMC responded

We're glad our team kept you updated on your Kia Sorento and handled your service efficiently. Your kind words about the people here mean a lot to us!

1
2
3
...
12

Dealership Inventory (745 Vehicles)

used 2023 Buick Envision car, priced at $31,390
2023 Buick Envision
used
Sapphire Metallic exterior
Automatic
All-wheel Drive
$31,390
View Details
new 2026 GMC Canyon car, priced at $60,130
2026 GMC Canyon
new
Onyx Black exterior
Automatic
Four-wheel Drive
$60,130
View Details
new 2026 Buick Envision car, priced at $47,590
2026 Buick Envision
new
Brilliant Red exterior
Automatic
All-wheel Drive
$47,590
View Details
used 2022 Jeep Renegade car, priced at $20,890
2022 Jeep Renegade
used
Colorado Red Clearcoat exterior
Automatic
Four-wheel Drive
$20,890
View Details
new 2026 Buick Envision car, priced at $48,122
2026 Buick Envision
new
Summit White exterior
Automatic
All-wheel Drive
$48,122
View Details
used 2023 Kia K5 car, priced at $22,890
2023 Kia K5
used
Glacial White Pearl exterior
Automatic
Front-wheel Drive
$22,890
View Details
View All Inventory