Tracey Pacheco
Tracey Pacheco at McCluskey Buick GMC

Tracey Pacheco | Page 3

Service Guest Relations Manager

McCluskey Buick GMC

9673 Kings Automall Drive
Cincinnati, OH 45249

Contact Me
4.6
118 Reviews
4.6

118 Reviews

Write a Review

118 Reviews of Tracey Pacheco

October 31, 2026

Dealership Rating
Employee Rating

Always great service, the advisors and techs are knowledgeable and helpful. Will definitely go back. More

by k_sutliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2026

McCluskey Buick GMC responded

Hearing that our advisors and technicians consistently provide capable, attentive service for your Honda Pilot means a lot to us. We look forward to welcoming you back!

October 30, 2026

Dealership Rating
Employee Rating

Best dealership i been to in a very long time. Jessica Williams is a great sales rep. More

by kevinmabrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Sabrina McCluskey, Tonya Hensley , Jessica Williams 10 stars

Oct 30, 2026

McCluskey Buick GMC responded

Your praise for our dealership and sales team means a lot to us. Congratulations on your new Buick Envista!

October 29, 2026

Dealership Rating
Employee Rating

It was perfect… fast and with no messes The technician was very informative and knew what he was doing More

by AHAMILTON410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2026

McCluskey Buick GMC responded

We're pleased the service on your Chevrolet Trax was efficient and tidy, and that your technician provided helpful information and knowledgeable care.

October 28, 2026

Dealership Rating
Employee Rating

I was happy with the service i received on my truck at McCluskey dealership thank you More

by slugger37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2026

McCluskey Buick GMC responded

Knowing you were pleased with the service on your GMC Sierra 1500 means a lot to our team. Thank you for the five-star rating!

October 28, 2026

Dealership Rating
Employee Rating

Repair may have been adequate. ONE MONTH without our vehicle or a loaner or a referral to a discount rental is ridiculous. SELLING the vehicle as covered by the MCCLUSKEY lifetim More

by Vince34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 29, 2026

McCluskey Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 28, 2026

Dealership Rating
Employee Rating

Great doing business with yall. Everything was done in a timely manner fashion. Car was delivered earlier than expected. Thank for everything. More

by zakkiyyah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 28, 2026

McCluskey Buick GMC responded

We're glad your new GMC arrived ahead of schedule and everything moved along promptly. Thank you for choosing our team!

October 28, 2026

Dealership Rating
Employee Rating

I appreciate the mobile service but I’m not convinced it’s the same in store service you would receive. My traverse was left with 3 tires with low psi and the warning lights were even on. I didn’t put ai More

by kelly.graham4419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2026

McCluskey Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 24, 2026

Dealership Rating
Employee Rating

Had a very great experience. The people were very professional and Respectful. Great Day #Whooodeyrific4life More

by danielmartin02379
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2026

McCluskey Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McCluskey Buick GMC.

October 24, 2026

Dealership Rating
Employee Rating

Great Service and friendly staff all in the comfort of my driveway for a great price More

by bstoneman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Sabrina McCluskey

Oct 24, 2026

McCluskey Buick GMC responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 24, 2026

Dealership Rating
Employee Rating

The mobile service people showed up on a cool morning with some wind and rain. They seemed happy to work in those conditions, but I had some barn space that I offered. As far as being courteous, friend More

by gary.magie84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I believe it was Rosie and not sure about the boys name. Check my invoice

Oct 24, 2026

McCluskey Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Dealership Inventory (745 Vehicles)

used 2023 Buick Envision car, priced at $31,390
2023 Buick Envision
used
Sapphire Metallic exterior
Automatic
All-wheel Drive
new 2026 GMC Canyon car, priced at $60,130
2026 GMC Canyon
new
Onyx Black exterior
Automatic
Four-wheel Drive
new 2026 Buick Envision car, priced at $47,590
2026 Buick Envision
new
Brilliant Red exterior
Automatic
All-wheel Drive
used 2022 Jeep Renegade car, priced at $20,890
2022 Jeep Renegade
used
Colorado Red Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Buick Envision car, priced at $48,122
2026 Buick Envision
new
Summit White exterior
Automatic
All-wheel Drive
used 2023 Kia K5 car, priced at $22,890
2023 Kia K5
used
Glacial White Pearl exterior
Automatic
Front-wheel Drive