Traci Perrigo
Traci Perrigo at DePaula Chevrolet

Traci Perrigo

Service Manager

DePaula Chevrolet

785 Central Ave
Albany, NY 12206

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2.6
5 Reviews
2.6

5 Reviews

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5 Reviews of Traci Perrigo

April 10, 2025

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Employee Rating

I was treated so bad by the manager and service writer they talked to me like I was stupid and just rude to me. I may not know lot about cars but that doesn't mean speak to me in such away it was so bad a More

by sonyamaye32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rich Petri

Apr 11, 2025

DePaula Chevrolet responded

Thank you for sharing your experience with us. I understand that feeling treated poorly is unacceptable, and I truly appreciate your feedback regarding how you were treated by our team at DePaula Chevrolet. Your concerns are important, and we would like to address this matter. I encourage you to reach out to me directly so I can ensure a better experience for you and all our customers in the future. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

August 06, 2024

Dealership Rating
Employee Rating

This place SUCKS absolutely APPAULING CUSTOMER SERVICE ! The service manager Tricia is super rude and disrespectful. Making comments as though I was a liar. I brought my car in to be inspected they failed i More

by DANE08JOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 07, 2024

DePaula Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

July 26, 2024

Dealership Rating
Employee Rating

I asked them to upgrade my magnetic ride control software in my car. They knew nothing about the upgrade and said it wasn't available. I had to give them step by step instruction on how to get it from GM. Ma More

by mveeder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 26, 2024

DePaula Chevrolet responded

Thank you for sharing your experience with us. I understand your frustration and appreciate you bringing this to my attention. Please contact me directly so I can address your concerns and work towards a resolution together. I value your feedback and would like the opportunity to make things right. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

April 08, 2024

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Employee Rating

George was great did not let me walk away till I was happy with my payment and vehicle!!! Outstanding salesman More

by smac116@me.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George DeJesus, Jason Rocque, Nnanna Njoku , Allison Raymond

Apr 11, 2024

DePaula Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 20, 2024

Dealership Rating
Employee Rating

It was a pleasure working with George. He was extremely professional and very knowledgeable. He explained everything and I left with noe worries. More

by Tremenia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George DeJesus, Nazir Majid

Mar 22, 2024

DePaula Chevrolet responded

Tremenia, we loved reading this review! Happy customers are our aim, and it appears George really hit the bullseye. I’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

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