Jason Rocque

George was great did not let me walk away till I was happy with my payment and vehicle!!! Outstanding salesman happy with my payment and vehicle!!! Outstanding salesman More

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I am over the moon with the service i recieve at depaula chevrolet absolutely love the service team. No matter who i get they never let me down. THANKS DEPAULA chevrolet absolutely love the service team. No matter who i get they never let me down. THANKS DEPAULA More

by Ccook19774 Verified Customer Verified Customer

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Omg such nice staff i was in and out in no time at all. Jim took tome to inspect my suspension himself and made me feel warm and fuzzy. THANKS A BUNCH Jim took tome to inspect my suspension himself and made me feel warm and fuzzy. THANKS A BUNCH More

by Ccook19774 Verified Customer Verified Customer

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Top notch service all around. Great customer service from Traci up front and skilled technicians in back. Great customer service from Traci up front and skilled technicians in back. More

by numbers1234 Verified Customer Verified Customer

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Service Director Dennis, Service Advisor Traci and Customer Relations Manager Laurie are some of the best in the business. Always leave happy! Customer Relations Manager Laurie are some of the best in the business. Always leave happy! More

by wds206 Verified Customer Verified Customer

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Super smooth transaction. Nice people to do business with. Made purchasing a new vehicle very stress free Nice people to do business with. Made purchasing a new vehicle very stress free More

by vikingtools Verified Customer Verified Customer

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Great people, fast service I have bought 5 cars from them. Always treated like family. them. Always treated like family. More

by LOGANWALTERS Verified Customer Verified Customer

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Poor communication at service and at management level. Poor coordination of service needed on my vehicle which involved multiple departments. No follow thru or follow up. No accountability. Poor coordination of service needed on my vehicle which involved multiple departments. No follow thru or follow up. No accountability. More

by TRACYCALLAGHAN82559 Verified Customer Verified Customer

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Tom Restino, Dennis Walters and Jason Keville did it again! Great Service at a fair price. When they say come join the family they mean it! again! Great Service at a fair price. When they say come join the family they mean it! More

by wds206 Verified Customer Verified Customer

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Really poor Hello, I recently bought a used 2014 chevy cruze from Depaula Chevrolet on Central Ave in Albany. This was my first time buying a car from a dealershi Hello, I recently bought a used 2014 chevy cruze from Depaula Chevrolet on Central Ave in Albany. This was my first time buying a car from a dealership, so I was excited. The entire time when I was there, I was talking about having a 60 months loan. When I got my bank paperwork in the mail and signed in online it showed that I had a 72 month loan. Also it turns out with them saying I have a very good interest rate was a lie to me. After a couple days of driving the car I was noticing an air noise that was coming from the front left. I emailed my salesman asking if I could get it fixed. After about 2 weeks and no response, I texted him and he finally responded by giving me the number to service. I made an appointment for Thursday July 30th at 8:30am. I arrived at service and talked with Jason who told me that it would cost me over 150 dollars to just get my car diagnosis to see what the problem is. I told him that I shouldn’t have to be paying money to get this fixed since I just got this car. He just gave me an attitude during our conversation. When I left service he asked if I’m comfortable to make the right hand turn out of service (which there was a lot of room for me to move my car out) and I said I’m fine. He then has someone direct me out as if I didn’t know how to drive. Left service went to the body shop in the back of the building. Talked to a very helpful person who I didn't get the name of. He came outside and looked at my car. He went back inside to get Ron. Ron went for a test drive to figure out where the noise was coming from. Ron came back and fixed the air noise that I was having. Body really helped me out a lot and I really appreciate it. Throughout buying my car, I really feel like I was taken advantage of since I am only 20 and this is my first car. Right now I’m in the process of refinancing my car to get a way better interest rate. Right now my car is also going to need new front brakes but i'm just going to have my machine fix them instead of going back. I rather pay my mechanic to do it then have to deal with service again. I wouldn’t buy another car or recommend this place to anyone. More

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